Gabriel Ross
2500 Rock Bay Ave,
Victoria, V8T 4R6, BC,
Canada
Victoria, V8T 4R6, BC,
Canada
1 250-384-2554
Communications
Gabriel Ross Technographics
Gabriel Ross Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Gabriel Ross and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Gabriel Ross employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Gabriel Ross has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Live Helper Chat for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gabriel Ross is running and its propensity to invest more and deepen its relationship with Oracle , PayPal , Live Helper Chat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gabriel Ross revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gabriel Ross intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Gabriel Ross Tech Stack and Enterprise Applications
Gabriel Ross ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Gabriel Ross implemented Oracle NetSuite ERP to centralize core finance operations for its Canada-based communications firm. The deployment targeted ERP Financial capabilities to consolidate transaction processing, general ledger management, and financial reporting for a company of approximately 20 employees. Oracle NetSuite ERP was configured for a cloud-first small business footprint, with role-based access and standardized chart of accounts to support the finance team.
Configuration focused on general ledger, accounts payable, accounts receivable, billing, fixed assets, and bank reconciliation modules, aligned to order-to-cash and procure-to-pay workflows. Integrations were scoped to internal operational touchpoints supporting accounting, invoicing, and treasury workflows across the company single-country operations. The rollout included staged configuration, user role provisioning, and the establishment of approval workflows for invoicing and payments. Governance emphasized finance-led ownership, segregation of duties, and configuration controls within Oracle NetSuite ERP to enforce accounting policies and workflow discipline.
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Payment Processing | ERP |
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2021 | 2021 |
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Gabriel Ross AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Live Helper Chat | Legacy | Live Helper Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Gabriel Ross deployed Live Helper Chat on its public website https://www.grshop.com/. Live Helper Chat functions as a Chatbots and Conversational AI solution to enable real-time visitor engagement and customer messaging for the communications company, aligning with a small 20 person operational model and direct customer support workflows.
The implementation centers on an embedded web chat widget and a backend chat service that manages sessions, stores chat transcripts, and preserves visitor context, configured to support live operator handoff and scripted responses. Implemented functional capabilities include live chat, canned responses, chat transcript logging, and basic visitor tracking, routed to customer-facing staff and sales inquiry handling. Governance focused on chat ownership, response protocols, and transcript retention workflows to integrate conversational handling into day-to-day support operations.
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Gabriel Ross Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Gabriel Ross adopted Google Workspace (Formerly Google G-Suite) as its Collaboration platform to support core business communications, email, scheduling, and document productivity. The Google Workspace (Formerly Google G-Suite) deployment covers the companys 20 employees and is surfaced on the corporate website at https://www.grshop.com, establishing a cloud-first collaboration layer for the small communications firm.
Configuration and functional modules include business Gmail for company email, Google Drive for centralized file storage and sharing, Google Docs and Sheets for concurrent document authoring, Google Calendar for scheduling, and Google Meet for virtual meetings. Administrative configuration is aligned with Google Workspace standard capabilities, using the Google Admin Console for domain verification, user account provisioning, group management, and basic access controls consistent with Collaboration platform operations.
Operational coverage spans internal communications, client correspondence, scheduling, and collaborative content creation across the organization, with administration scaled to a 20-person structure. Governance is implemented through account and group policies in the Admin Console, with email routing and domain-based identity surfaced on the company website to ensure consistent business communications and collaboration workflows.
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Gabriel Ross eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2012 | 2012 |
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Gabriel Ross CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2012 | 2012 |
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Gabriel Ross IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Gabriel Ross
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CEO | CXO | Finance | |
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Partner | Manager | Finance | |
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Apps Being Evaluated by Gabriel Ross Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Gabriel Ross IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Gabriel Ross digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Gabriel Ross Technographics
Gabriel Ross is a Communications organization based in Canada,
with around 20 employees and annual revenues of $2.0 million.
Gabriel Ross operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Live Helper Chat and Google Workspace (Formerly Google G-Suite),
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Gabriel Ross has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Live Helper Chat and Google.
Gabriel Ross recently adopted applications including
PayPal Enterprise in 2021, Microsoft Azure Cloud Services in 2021 and Fastly in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Gabriel Ross’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Gabriel Ross’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Gabriel Ross technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.