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Gakk Media Bangladesh
Location
Union Heights (Level-5), 55-2, Bir Uttam Qazi Nuruzzaman Sarak, West Panthapath,
Dhaka, 1205,
Bangladesh
Website
https://www.gakktechnology.com/
Phone
880 2-914-4526
Artw industry
Media
Employee
Revenue

Gakk Media Bangladesh Technographics

Gakk Media Bangladesh Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Gakk Media Bangladesh and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Gakk Media Bangladesh employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Gakk Media Bangladesh has purchased the following applications: CTAPPS MSC Aria Call Center for Call Center in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Gakk Media Bangladesh is running and its propensity to invest more and deepen its relationship with CTAPPS MSC or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Gakk Media Bangladesh revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gakk Media Bangladesh intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Gakk Media Bangladesh Data, Technology Stack, and Enterprise Applications
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CTAPPS MSC Legacy CTAPPS MSC Aria Call Center Call Center CRM n/a 2019 2019
In 2019, Gakk Media Bangladesh implemented CTAPPS MSC Aria Call Center as a Call Center platform to enable telecom facing customer service and digital service delivery. Gakk Media is listed in CTAPPS ARIA testimonials and the deployment targeted contact center operations supporting carriers and telco value added services in Bangladesh. The deployment leveraged CTAPPS MSC Aria Call Center Contact Center and Dialer capabilities, configured to interface with IVR and voice platforms to orchestrate inbound routing, automated dialing, and queue management. Implementation work extended into CRM and contact center workflows and telco VAS touchpoints, aligning voice session control with customer service case handling. Configuration emphasis included call routing logic, IVR script integration, and dialer campaign setup consistent with Call Center functional patterns. Operational scope focused on customer service teams and carrier facing operations across Bangladesh, supporting service delivery to telecom clients and VAS partners. Governance adjustments consolidated call handling workflows and centralized ownership of IVR scripts and dialer campaigns to clarify operational runbooks. The deployment enabled more efficient IVR and call handling for carriers as the stated outcome.
IT Decision Makers and Key Stakeholders at Gakk Media Bangladesh
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Gakk Media Bangladesh Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Gakk Media Bangladesh Technographics

Gakk Media Bangladesh is a Media organization based in Bangladesh, with around 100 employees and annual revenues of $5.0 million.

Gakk Media Bangladesh operates a diverse technology stack with applications such as CTAPPS MSC Aria Call Center, covering areas like Call Center.

Gakk Media Bangladesh has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as CTAPPS MSC.

Gakk Media Bangladesh recently adopted applications including CTAPPS MSC Aria Call Center in 2019, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Gakk Media Bangladesh’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Gakk Media Bangladesh’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Gakk Media Bangladesh technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.