Colombo, 300,
Sri Lanka
Gale Face Hotel Technographics
Gale Face Hotel Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Gale Face Hotel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 450 Gale Face Hotel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Gale Face Hotel has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2020, The Hotels Network BenchDirect for Marketing Analytics in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gale Face Hotel is running and its propensity to invest more and deepen its relationship with Oracle , Google , Zoho Corp. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gale Face Hotel revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gale Face Hotel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Gale Face Hotel Tech Stack and Enterprise Applications
Gale Face Hotel ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | DMS Software Technologies | 2017 | 2017 |
In 2017, Gale Face Hotel implemented Oracle E-Business Suite. The deployment targeted core financial operations and is recorded under the ERP Financial category for the 450-employee hospitality organization in Sri Lanka, aligning the estate around centralized accounts payable and general ledger workflows.
Oracle E-Business Suite was configured with a primary focus on Accounts Payable, including explicit work on Oracle 10g Reports Development for AP reporting and an Oracle AP Invoice Interface Design to handle automated invoice ingestion. The presence of Oracle 10g Reports Development indicates a reporting layer built on Oracle reporting services closely coupled to the E-Business Suite data model, while the AP Invoice Interface Design reflects custom interface logic to support supplier invoice processing and AP transaction capture.
Operational coverage encompassed hotel finance and accounts payable teams, and DMS Software Technologies served as the system integrator and support provider, delivering Oracle EBS support services from January 2018 to Present. Support engagements explicitly included ongoing AP report development and maintenance activities, plus sustainment of the AP Invoice Interface.
Governance and application support were organized through the SI engagement, establishing technical ownership for report changes and interface updates within the finance organization. Oracle E-Business Suite remains the primary ERP Financial application for Galle Face Hotel, underpinning financial controls and accounts payable operations.
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Gale Face Hotel Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Gale Face Hotel implemented Google Workspace (Formerly Google G-Suite) in the Collaboration category. The deployment is observable on the hotel's public website and was provisioned to support the organization’s 450 employees and corporate communications.
Google Workspace (Formerly Google G-Suite) was configured to deliver core collaboration capabilities including Gmail for corporate email, Google Drive and shared drives for centralized content storage, Google Calendar for scheduling, Google Meet for video conferencing, and Google Docs for real-time document collaboration. Configuration work focused on domain management through the Google Workspace admin console and establishment of standard collaboration workflows for document sharing, calendar coordination, and meeting orchestration.
The implementation is applied to both web-facing operations and internal collaboration, with Google Workspace accounts serving as primary identities for email and content publishing related to the website. Use of Google Workspace on the public site indicates alignment between web operations and internal communication channels, supporting corporate messaging and content collaboration across the hotel organization.
Governance was structured via Google Workspace administrative controls, including centralized account provisioning, role-based access controls, and policy enforcement. Typical security and compliance configurations were applied, such as multi-factor authentication enforcement and data retention settings, with operational ownership centered in corporate IT and communications to manage users, access policies, and content governance.
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Collaboration | Collaboration |
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2020 | 2020 |
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Gale Face Hotel CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| The Hotels Network | Legacy | The Hotels Network BenchDirect | Marketing Analytics | CRM | n/a | 2019 | 2019 |
In 2019, Gale Face Hotel implemented The Hotels Network BenchDirect on its website. The Hotels Network BenchDirect is deployed as a Marketing Analytics application to capture on-site performance and competitive benchmarking signals for the property.
Deployment was executed as an on-site implementation embedding The Hotels Network BenchDirect client-side JavaScript and site tagging to instrument pageviews, offer impressions, and booking conversion events. Configuration emphasized campaign-level segmentation, contextual targeting on rate and availability pages, and dashboarding for rate and conversion comparisons, with typical Marketing Analytics workflows such as cohort segmentation and funnel analysis aligned to the hotel booking flow.
Operational coverage includes the hotel commercial organization, primarily digital marketing and revenue management teams, leveraging The Hotels Network BenchDirect dashboards and reports for channel and offer visibility. The implementation collects event-level and aggregated metrics from the website to populate benchmark cohorts and support campaign orchestration tied to the onsite booking funnel.
Governance was structured around centralized reporting ownership within the commercial team and regular review cadences for benchmarking and offer adjustments. The rollout prioritized lightweight client-side instrumentation and dashboard governance, limiting backend integration scope to website-level data collection.
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Gale Face Hotel IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Gale Face Hotel
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Apps Being Evaluated by Gale Face Hotel Executives
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