Tamworth, B77 4DU,
United Kingdom
Gallagher Bassett UK Technographics
Gallagher Bassett UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Gallagher Bassett UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 Gallagher Bassett UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Gallagher Bassett UK has purchased the following applications: Infor SunSystems for ERP Financial in 2018, Appcast Xcelerate for Candidate Relationship Management in 2023, Hubspot CRM for CRM in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gallagher Bassett UK is running and its propensity to invest more and deepen its relationship with Infor , Appcast , Criteria or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gallagher Bassett UK revenues, which have grown to $33.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gallagher Bassett UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Gallagher Bassett UK Tech Stack and Enterprise Applications
Gallagher Bassett UK ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, Gallagher Bassett UK implemented Infor SunSystems to process journals into the Sun ledger accounting system. The deployment used the ERP Financial application as the centralized ledger platform for the companys UK insurance finance operations.
Implementation focused on core general ledger and journal processing capabilities in Infor SunSystems, including configuration of the chart of accounts, journal approval workflows, and period-end controls. The Infor SunSystems configuration emphasized automated journal posting and structured ledger entries to support recurring and ad hoc accounting transactions.
Operational coverage centered on the finance and accounting function across Gallagher Bassett UK, with the Sun ledger acting as the authoritative record for journal processing and month close activities. Interfaces were established to feed processed journals into the Sun ledger accounting system, supporting reconciliation and downstream reporting workflows without naming additional systems.
Governance was structured around journal authorization, segregation of duties, and configuration management for the Sun ledger, with process changes to journal intake and approval to align with the new ERP Financial platform. Training and cutover planning were applied to finance teams to operationalize Infor SunSystems as the primary system for ledger processing.
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Gallagher Bassett UK HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Appcast | Legacy | Appcast Xcelerate | Candidate Relationship Management | HCM | n/a | 2023 | 2023 |
In 2023 Gallagher Bassett UK deployed Appcast Xcelerate on their website as a Candidate Relationship Management platform to centralize candidate engagement for HR and talent acquisition. Appcast Xcelerate is implemented as the primary careers site engagement layer, capturing candidate interactions and driving ongoing outreach and talent pooling across the UK operation.
The web-embedded deployment configuration focuses on candidate sourcing, talent pool segmentation, automated campaign management, and engagement tracking, reflecting core Candidate Relationship Management capabilities. Operational ownership rests with recruitment and HR teams who use Appcast Xcelerate to standardize candidate communication workflows and to maintain persistent talent pipelines tied to the careers site.
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Talent Assessment | HCM |
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2020 | 2020 |
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Gallagher Bassett UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot CRM | CRM | CRM | n/a | 2020 | 2020 |
In 2020, Gallagher Bassett UK deployed Hubspot CRM. The implementation places Hubspot CRM on the company website to capture inbound leads, route prospects, and centralize contact records for downstream engagement.
The deployment leverages core CRM capabilities including web form lead capture, consolidated contact and company records, lifecycle stage management, email templates, and marketing automation workflows to manage nurture and qualification. Hubspot CRM was configured to support sales pipeline tracking and basic task automation consistent with CRM functional patterns.
Operational coverage is focused on UK-based sales and marketing teams, using the on-site Hubspot CRM instance to surface web-originated leads directly into the contact database and sales queue. The implementation aligns the application, Hubspot CRM, and the CRM category with front-office customer acquisition and account management functions at Gallagher Bassett UK.
Governance emphasized centralized contact hygiene and lead routing rules, with process changes to ingest website leads into Hubspot CRM and route ownership to sales and marketing stakeholders. Documentation and role-based access were used to sustain record quality and workflow consistency during the rollout.
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CRM | CRM |
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2021 | 2022 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Gallagher Bassett UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Gallagher Bassett UK CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Gallagher Bassett UK
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Apps Being Evaluated by Gallagher Bassett UK Executives
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