Malang, 65138,
Indonesia
Gamels&Co Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Gamels&Co and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Gamels&Co employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Gamels&Co has purchased the following applications: Evolutio Contact Center Cloud for Call Center in 2023, Cloudflare CDN for Content Delivery Network in 2023, Microsoft Entra ID (formerly Azure Active Directory) for Identity and Access Management (IAM) in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gamels&Co is running and its propensity to invest more and deepen its relationship with Evolutio , HubSpot , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gamels&Co revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gamels&Co intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Evolutio | Legacy | Evolutio Contact Center Cloud | Call Center | CRM | n/a | 2023 | 2023 |
In 2023, Gamels&Co implemented Evolutio Contact Center Cloud on its website. Gamels&Co uses Evolutio Contact Center Cloud as a Call Center solution for customer support and sales inquiry handling for the Indonesia based professional services firm.
The deployment runs as a cloud hosted instance embedded into the corporate website to expose web chat and click to call entry points, with browser based agent consoles and cloud queued call handling. Functional capabilities aligned to the Call Center category include inbound voice routing, interactive voice response flows, web chat widget, browser based agent desktop and operational reporting and call recording typical of contact center platforms. Integration is explicitly surfaced via the website implementation, embedding customer engagement channels into web pages to capture leads and service requests. Governance and operations are scaled to a 10 person firm, with centralized configuration and user administration managed by internal operations rather than a dedicated IT program, and rollout focused on lightweight configuration and browser delivered agent workflows.
|
|
|
|
|
Marketing Automation | CRM |
|
2023 | 2023 |
|
|
|
|
|
Tag Management | CRM |
|
2023 | 2023 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cloudflare | Legacy | Cloudflare CDN | Content Delivery Network | IaaS | n/a | 2023 | 2023 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Entra ID (formerly Azure Active Directory) | Identity and Access Management (IAM) | CyberSecurity | n/a | 2023 | 2023 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||