Minneapolis, 55401, MN,
United States
Geek Squad Technographics
Geek Squad Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Geek Squad and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 24000 Geek Squad employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Geek Squad has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2010, Microsoft 365 for Collaboration in 2020, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Geek Squad is running and its propensity to invest more and deepen its relationship with Intuit , Microsoft , Docusign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Geek Squad revenues, which have grown to $3.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Geek Squad intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Geek Squad Tech Stack and Enterprise Applications
Geek Squad ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2010 | 2010 |
In 2010, Geek Squad implemented Intuit Quickbooks Enterprise to consolidate core financial operations. The deployment focused on ERP Financial capabilities and was configured to support general ledger, accounts payable, accounts receivable, inventory valuation, and financial reporting modules aligned with corporate accounting policies. The implementation established finance and accounting as the primary system owners, centralizing transactional posting and standardizing the chart of accounts and period close workflows.
Configuration of Intuit Quickbooks Enterprise included role based access controls, multiuser concurrency settings, batch posting and data import routines to align vendor and master data with corporate standards. Governance emphasized segregation of duties through application roles and standardized month end close procedures, positioning Intuit Quickbooks Enterprise as Geek Squad ERP Financial system supporting finance, accounting, billing and procurement functions across its United States operations.
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Geek Squad Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Geek Squad implemented Microsoft 365 to establish Collaboration capabilities across its retail operations in the United States. Microsoft 365 is positioned to support corporate communications, service delivery coordination, and internal productivity for the organization that operates in retail and field service contexts.
The deployment centered on a Microsoft 365 tenant delivering core Collaboration functionality, including email and calendaring, real time chat and meetings, and cloud file collaboration and intranet capabilities. Configuration work emphasized user provisioning, shared team sites and document libraries, and end user collaboration workflows consistent with modern productivity suites.
Public evidence from the company website indicates Microsoft 365 is in use for web facing collaboration links and employee access touchpoints. Governance was organized around centralized tenant administration, role based access and collaboration policy controls, with the implementation scoped to support corporate teams and field service staff without named third party integrators listed.
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Geek Squad Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docusign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Geek Squad implemented DocuSign eSignature as its Digital Signing solution on the company website. DocuSign eSignature is embedded into customer facing flows to capture electronic signatures for service agreements, customer consents, and repair or warranty authorizations.
The deployment uses embedded signing and server side API integration to present signing workflows directly within the web application, leveraging DocuSign eSignature audit trail and recipient authentication capabilities for compliance and recordkeeping. Operational scope is focused on web interactions that connect customers with Geek Squad service functions, with template driven envelopes and centralized envelope management configured to standardize routing, role based access, and signature workflows across legal and operations processes.
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Geek Squad CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Geek Squad PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Transactional Email | PaaS |
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2012 | 2012 |
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Geek Squad IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Geek Squad CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Geek Squad
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Operations Manager | Manager | Finance | ||||
| IT - Manager | Manager | Finance | ||||
| General Manager | Manager | Finance |
Apps Being Evaluated by Geek Squad Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||