AI Buyer Insights:

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● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

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● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

Geisinger Health Plan
Location
100 North Academy Avenue,
Danville, 17822, PA,
United States
Website
https://www.geisingerhealthplan.com/
Phone
1 570-271-6211
Artw industry
Professional Services
Employee
Revenue

Geisinger Health Plan Technographics

Geisinger Health Plan Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Geisinger Health Plan and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 23500 Geisinger Health Plan employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Geisinger Health Plan has purchased the following applications: Sitecore CMS for Web Content Management in 2021, Qualtrics CustomerXM for Customer Experience in 2021, New Relic APM for Application Performance Management in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Geisinger Health Plan is running and its propensity to invest more and deepen its relationship with Sitecore , Qualtrics , New Relic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Geisinger Health Plan revenues, which have grown to $46.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Geisinger Health Plan intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Geisinger Health Plan Tech Stack and Enterprise Applications

Geisinger Health Plan Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sitecore Legacy Sitecore CMS Web Content Management Content Management n/a 2021 2021
In 2021, Geisinger Health Plan deployed Sitecore CMS to manage its public-facing website. Sitecore CMS is implemented as the organization’s Web Content Management platform for the Geisinger Health Plan website and digital content delivery. The deployment focuses on standard Web Content Management capabilities, including template-driven page rendering, centralized content authoring, editorial workflows, publishing controls, and digital asset management to support marketing and communications use cases. Operational ownership is aligned with digital and marketing teams, with governance around content approval and publishing workflows to maintain regulatory and brand consistency across the site. The implementation emphasizes multi-channel content delivery and personalization capability typical of Sitecore CMS, enabling content reuse and editorial productivity for ongoing website management.
Geisinger Health Plan CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Qualtrics Legacy Qualtrics CustomerXM Customer Experience CRM n/a 2021 2021
In 2021, Geisinger Health Plan deployed Qualtrics CustomerXM on its public website to capture member feedback and digital experience signals. The Qualtrics CustomerXM implementation is categorized as Customer Experience and is positioned to surface web intercept surveys and on-site feedback for member journeys across enrollment and service touchpoints. The deployment emphasizes Customer Experience capabilities such as digital feedback collection, survey distribution, experience analytics, and action management to enable closed-loop follow up. Administration and reporting appear centralized to member experience and consumer engagement teams, with dashboards and feedback workflows used to route issues to customer service and product teams for operational handling.
Geisinger Health Plan ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
New Relic Legacy New Relic APM Application Performance Management ITSM n/a 2021 2021
In 2021 Geisinger Health Plan deployed New Relic APM to instrument its public website. The implementation places New Relic APM within the Application Performance Management layer to capture application-level telemetry for web transactions and user-facing services. Configuration emphasized standard Application Performance Management capabilities, including distributed transaction tracing, transaction latency profiling, error and exception capture, real-user monitoring signals, metric collection and dashboarding, and alerting tied to operational thresholds. New Relic APM agents were applied to the web application runtime to collect detailed traces and aggregated metrics across request paths and background jobs. The deployment scope is the organization website and the workstreams supporting it, with monitoring ownership aligned to web operations, application development, and site reliability teams. Governance and incident workflows were structured to centralize observability data and escalate application performance issues through established operational channels, enabling engineering and operations to use New Relic APM telemetry for troubleshooting and performance tuning.

IT Decision Makers and Key Stakeholders at Geisinger Health Plan

First Name Last Name Title Function Department Email Phone
Manager, Financial Planning & Analysis Manager Finance
Director, Financial and Statutory Reporting Director Finance
Manager, Financial Controls and Audit Manager Finance
Chief Financial Officer and Chief Actuary CXO Risk
Reimbursement Specialist Manager Finance
Manager, Financial Reporting Manager Finance
IT Program Director Solutions Delivery Director IT
Vice President, Finance VP Finance
Director, IT Business Alignment Director IT
IT Program Director Director IT
Show All Contacts

Apps Being Evaluated by Geisinger Health Plan Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Geisinger Health Plan IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Geisinger Health Plan digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Geisinger Health Plan Technographics
Geisinger Health Plan is a Professional Services organization based in United States, with around 23500 employees and annual revenues of $46.00 billion.
Geisinger Health Plan operates a diverse technology stack with applications such as Sitecore CMS, Qualtrics CustomerXM and New Relic APM, covering areas like Web Content Management, Customer Experience and Application Performance Management.
Geisinger Health Plan has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Sitecore, Qualtrics and New Relic.
Geisinger Health Plan recently adopted applications including Sitecore CMS in 2021, Qualtrics CustomerXM in 2021 and New Relic APM in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Geisinger Health Plan’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Geisinger Health Plan’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Geisinger Health Plan technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.