AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Geisinger Medical Center Tech Stack and Enterprise Applications

Geisinger Medical Center Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sitecore Legacy Sitecore CMS Web Content Management Content Management n/a 2021 2021
In 2021, Geisinger Medical Center implemented Sitecore CMS to manage its public website. The deployment uses Sitecore CMS within a Web Content Management context to centralize website content, patient-facing information, and marketing communications. The Sitecore CMS implementation emphasizes core Web Content Management capabilities such as content authoring and editing, media library management, multi-site and template management, personalization rules, and content delivery workflows. The architecture is organized to separate authoring and delivery roles, supporting role-based editing, publishing pipelines, and caching strategies appropriate for a large health system website. Configuration includes modular templates, taxonomy-driven content models, and editorial workflows to control approvals and publishing cadence. Operational ownership spans marketing, communications, and patient engagement teams, using Sitecore CMS to coordinate editorial calendars and content governance across the public site. Governance is enforced through role-based permissions, editorial approval flows, and structured content review cycles to help maintain clinical accuracy and regulatory compliance for patient-facing pages. Geisinger Medical Center Sitecore CMS Web Content Management supports centralized website content management and patient communications.
Geisinger Medical Center CRM
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VAR/SI
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Qualtrics Legacy Qualtrics CustomerXM Customer Experience CRM n/a 2021 2021
In 2021, Geisinger Medical Center implemented Qualtrics CustomerXM on its website to capture patient and visitor feedback and to centralize digital experience signals. Geisinger uses Qualtrics CustomerXM as its Customer Experience platform for survey distribution, in page feedback widgets, and experience analytics tied to web touchpoints to support patient experience and digital engagement functions. The technical implementation embeds Qualtrics CustomerXM survey and feedback scripts into the public website, routing in browser responses into the Qualtrics CustomerXM platform where dashboards and reporting workflows are configured. Operational ownership sits with patient experience and web operations teams, who manage survey templates, distribution logic, and dashboard access, and who use the Customer Experience data to inform cross functional stakeholder reviews and continuous feedback workflows.
Geisinger Medical Center ITSM
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Insight
New Relic Legacy New Relic APM Application Performance Management ITSM n/a 2021 2021
In 2021, Geisinger Medical Center implemented New Relic APM. The deployment focuses on their public website, where New Relic APM is used as the Application Performance Management solution to monitor web application performance, availability, and transaction behavior for site operations. Implementation centers on instrumentation of web application tiers, with application server agents and transaction tracing configured to collect timing, throughput, and error context. New Relic APM is configured to surface slow transactions, exception traces, and service maps, providing engineering and operations teams with centralized dashboards and telemetry consistent with Application Performance Management workflows. Operational coverage is concentrated on website engineering, site reliability, and IT operations, with alerts and dashboards feeding incident triage and root cause analysis processes. Governance and rollout emphasized monitoring ownership by engineering and operations stakeholders, along with staged instrumentation and alert tuning to align application monitoring with existing incident response workflows.

IT Decision Makers and Key Stakeholders at Geisinger Medical Center

First Name Last Name Title Function Department Email Phone
Vice President Finance, Chief Financial Officer CXO Finance
CEO CXO Finance
Executive Vice President of Finance, Chief Financial Officer CXO Finance
AVP of Finance VP Finance
VP Operations VP Operations
Associate Vice President, Financial Planning VP Finance
CIO CXO Finance
IT Director Director IT
Director of Finance Director Finance
Senior Director, IT System Operations and Facilities Director IT

Apps Being Evaluated by Geisinger Medical Center Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Geisinger Medical Center IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Geisinger Medical Center digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Geisinger Medical Center Technographics
Geisinger Medical Center is a Professional Services organization based in United States, with around 23500 employees and annual revenues of $46.00 billion.
Geisinger Medical Center operates a diverse technology stack with applications such as Sitecore CMS, Qualtrics CustomerXM and New Relic APM, covering areas like Web Content Management, Customer Experience and Application Performance Management.
Geisinger Medical Center has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Sitecore, Qualtrics and New Relic.
Geisinger Medical Center recently adopted applications including Sitecore CMS in 2021, Qualtrics CustomerXM in 2021 and New Relic APM in 2021, highlighting its ongoing modernization strategy.
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Our research team continuously updates Geisinger Medical Center’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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