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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Gems Sensors Inc Data, Technology Stack, and Enterprise Applications
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Progress Software Legacy Telerik Sitefinity CMS Web Content Management Content Management n/a 2020 2020
SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Conexiom Legacy Conexiom Sales Order Automation Order Management SCM n/a 2024 2024
In 2024 Gems Sensors Inc implemented Conexiom Sales Order Automation to accelerate order processing and improve customer experience in manufacturing/distribution order management. The US-based rollout produced approximately 65% faster order processing, 36% touchless processing, and measurable NPS and VOC improvements as customer service representatives were freed for higher-value work. The implementation focused on automated order capture and document ingestion, using Conexiom Sales Order Automation to convert emailed and faxed purchase orders into structured order records. Configuration work included data validation rules, customer-specific business mapping, and automated routing into internal order processing workflows, with an exception queue for orders requiring human review. Operational coverage centered on customer service and order management functions across the US, extending coordination into fulfillment and manufacturing teams responsible for distribution. Governance adjustments accompanied the rollout, updating exception handling procedures, redefining CSR responsibilities toward exception resolution and customer engagement, and implementing SLA monitoring for order throughput. The effort consolidated Order Management capabilities around automated order intake and processing, enabling higher touchless rates and shifting CSR effort to higher-value activities. Reported outcomes by Gems Sensors Inc include the stated processing speed gains, increased touchless processing percentage, and improved customer feedback signals as a result of reduced manual order handling.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy Hubspot CRM CRM CRM n/a 2018 2018
Customer Experience CRM 2018 2018
Customer Experience CRM 2018 2018
Customer Experience CRM 2021 2021
Marketing Automation CRM 2014 2014
Marketing Automation CRM 2021 2021
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2021 2021
Governance, Risk and Compliance TRM 2021 2021
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2020 2020
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2015 2015
IT Decision Makers and Key Stakeholders at Gems Sensors Inc
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Gems Sensors Inc Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Gems Sensors Inc Technographics

Gems Sensors Inc is a Manufacturing organization based in United States, with around 500 employees and annual revenues of $50.0 million.

Gems Sensors Inc operates a diverse technology stack with applications such as Telerik Sitefinity CMS, Conexiom Sales Order Automation and Hubspot CRM, covering areas like Web Content Management, Order Management and CRM.

Gems Sensors Inc has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Progress Software, Conexiom and HubSpot.

Gems Sensors Inc recently adopted applications including Conexiom Sales Order Automation in 2024, Survicate Customer Experience and Survey Software in 2021 and Hubspot Marketing Automation in 2021, highlighting its ongoing modernization strategy.

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Our research team continuously updates Gems Sensors Inc’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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