Frisco, 75034, TX,
United States
Gen-E Technologies Technographics
Gen-E Technologies Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Gen-E Technologies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Gen-E Technologies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Gen-E Technologies has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2012, Microsoft 365 for Collaboration in 2017, Kayako AI ServiceDesk for Customer Support in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gen-E Technologies is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , Kayako or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gen-E Technologies revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gen-E Technologies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Gen-E Technologies Tech Stack and Enterprise Applications
Gen-E Technologies ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, Gen-E Technologies implemented Oracle NetSuite ERP to centralize accounting and financial operations. The deployment targeted ERP Financial capabilities across finance and accounting, including general ledger, accounts payable, accounts receivable, billing, and financial reporting for the US based communications firm.
The Oracle NetSuite ERP implementation used cloud native SaaS architecture sized for a 20 employee organization, providing a single ledger model, role based access controls, and configurable chart of accounts. Configuration emphasis was on core GL setup, tax and invoice workflow configuration, automated payment approval routing, period close controls, and audit trail instrumentation, with the project focused on internal process standardization within finance rather than on new external integrations. Governance practices introduced standard month end close procedures, defined user roles and approval workflows for invoicing and payments, and established traceable transaction records to support ongoing financial control and compliance.
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Gen-E Technologies Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017 Gen-E Technologies deployed Microsoft 365 to support core Collaboration capabilities for its 20 person communications firm. The deployment is cloud tenant based and positioned to centralize email, real time messaging, and document collaboration across the organization while surfacing Microsoft 365 on the company website.
Configuration emphasized standard Microsoft 365 functional modules, including hosted email and calendaring, Teams style chat and meetings, SharePoint document libraries for team content, and OneDrive file sync for endpoint collaboration. Administrators implemented cloud identity and access controls alongside mailbox and document library configuration to align with small business operational patterns.
The implementation covers corporate communications and cross functional collaboration across the United States based workforce, and the site footprint indicates Microsoft 365 artifacts are surfaced on the public website. Governance focuses on user provisioning, access control, and content management policies consistent with a small scale Collaboration deployment.
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Gen-E Technologies CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kayako | Legacy | Kayako AI ServiceDesk | Customer Support | CRM | n/a | 2015 | 2015 |
In 2015, Gen-E Technologies deployed Kayako AI ServiceDesk. The Kayako AI ServiceDesk is embedded on Gen-E Technologies' website and functions as the company's primary Customer Support application, capturing inbound inquiries and generating support tickets for the small customer service team.
The deployment aligns with a cloud hosted SaaS model typical for Customer Support platforms, using a website widget and email channels to ingest cases and centralize ticketing workflows. Configuration focuses on ticket management, knowledge base content and AI assisted response capabilities to support day to day incident triage and resolution, with operational coverage concentrated on the customer service function rather than broader enterprise systems.
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Marketing Automation | CRM |
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2015 | 2015 |
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Gen-E Technologies IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Gen-E Technologies
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Managing Partner | Manager | Finance | ||||
| CEO | CXO | Finance | ||||
| Managing Partner | Manager | Finance |
Apps Being Evaluated by Gen-E Technologies Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||