AI Buyer Insights:

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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Gen-E Technologies Tech Stack and Enterprise Applications

Gen-E Technologies ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP n/a 2012 2012
In 2012, Gen-E Technologies implemented Oracle NetSuite ERP to centralize accounting and financial operations. The deployment targeted ERP Financial capabilities across finance and accounting, including general ledger, accounts payable, accounts receivable, billing, and financial reporting for the US based communications firm. The Oracle NetSuite ERP implementation used cloud native SaaS architecture sized for a 20 employee organization, providing a single ledger model, role based access controls, and configurable chart of accounts. Configuration emphasis was on core GL setup, tax and invoice workflow configuration, automated payment approval routing, period close controls, and audit trail instrumentation, with the project focused on internal process standardization within finance rather than on new external integrations. Governance practices introduced standard month end close procedures, defined user roles and approval workflows for invoicing and payments, and established traceable transaction records to support ongoing financial control and compliance.
Gen-E Technologies Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
In 2017 Gen-E Technologies deployed Microsoft 365 to support core Collaboration capabilities for its 20 person communications firm. The deployment is cloud tenant based and positioned to centralize email, real time messaging, and document collaboration across the organization while surfacing Microsoft 365 on the company website. Configuration emphasized standard Microsoft 365 functional modules, including hosted email and calendaring, Teams style chat and meetings, SharePoint document libraries for team content, and OneDrive file sync for endpoint collaboration. Administrators implemented cloud identity and access controls alongside mailbox and document library configuration to align with small business operational patterns. The implementation covers corporate communications and cross functional collaboration across the United States based workforce, and the site footprint indicates Microsoft 365 artifacts are surfaced on the public website. Governance focuses on user provisioning, access control, and content management policies consistent with a small scale Collaboration deployment.
Gen-E Technologies CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Kayako Legacy Kayako AI ServiceDesk Customer Support CRM n/a 2015 2015
In 2015, Gen-E Technologies deployed Kayako AI ServiceDesk. The Kayako AI ServiceDesk is embedded on Gen-E Technologies' website and functions as the company's primary Customer Support application, capturing inbound inquiries and generating support tickets for the small customer service team. The deployment aligns with a cloud hosted SaaS model typical for Customer Support platforms, using a website widget and email channels to ingest cases and centralize ticketing workflows. Configuration focuses on ticket management, knowledge base content and AI assisted response capabilities to support day to day incident triage and resolution, with operational coverage concentrated on the customer service function rather than broader enterprise systems.
Marketing Automation CRM 2015 2015
Gen-E Technologies IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Gen-E Technologies

First Name Last Name Title Function Department Email Phone
Managing Partner Manager Finance
CEO CXO Finance
Managing Partner Manager Finance

Apps Being Evaluated by Gen-E Technologies Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Gen-E Technologies IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Gen-E Technologies digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Gen-E Technologies Technographics
Gen-E Technologies is a Communications organization based in United States, with around 20 employees and annual revenues of $2.0 million.
Gen-E Technologies operates a diverse technology stack with applications such as Oracle NetSuite ERP, Microsoft 365 and Kayako AI ServiceDesk, covering areas like ERP Financial, Collaboration and Customer Support.
Gen-E Technologies has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Microsoft and Kayako.
Gen-E Technologies recently adopted applications including Google Cloud Platform (GCP) in 2021, Cloudflare CDN in 2020 and Microsoft 365 in 2017, highlighting its ongoing modernization strategy.
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Our research team continuously updates Gen-E Technologies’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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