GenesisCare Australia
Buildings 1&11, The Mill, 41-43 Bourke Road,
Alexandria, 2015, NSW,
Australia
Alexandria, 2015, NSW,
Australia
61 2 8236 3300
Healthcare
GenesisCare Australia Technographics
GenesisCare Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by GenesisCare Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 GenesisCare Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that GenesisCare Australia has purchased the following applications: Workday HCM for Core HR in 2017, Zoom for Audio Video and Web Conferencing in 2020, Crazy Egg for Marketing Analytics in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems GenesisCare Australia is running and its propensity to invest more and deepen its relationship with Workday , Dayforce , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing GenesisCare Australia revenues, which have grown to $400.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for GenesisCare Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
GenesisCare Australia Tech Stack and Enterprise Applications
GenesisCare Australia HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2017 | 2017 |
In 2017, GenesisCare implemented Workday HCM as its Core HR solution. GenesisCare and its team of change champions selected the Workday Human Capital Management platform to automate rostering, timesheet capture, leave management and simple staff on-boarding, addressing extensive spreadsheet-based administration that was consuming clinician and centre-leader time.
Workday HCM was deployed as a centralized, cloud-delivered Core HR platform to provide visibility into which types of employees are working where across the global organisation. The deployment emphasized workforce planning and trend analysis capabilities to support scalability and to give HR leaders line-of-sight for capacity and staffing trends.
Operational scope focused on patient-facing staff and centre-leaders, moving operational tasks from local Excel processes into system-driven workflows for roster management, time and attendance, leave approvals and onboarding. The internal change champions program supported rollout and adoption, and governance centered on standardized workforce planning workflows and centralized employee data to reduce fragmentation.
Reported outcomes included freeing clinician and centre-leader time previously spent on manual spreadsheets so they could spend more time with patients and pursue service improvements, plus improved visibility for planning and scaling the workforce globally. Workday HCM provided GenesisCare with Core HR capabilities to centralize employee records and operationalize workforce planning across sites.
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2017 | 2017 |
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Workforce Scheduling | HCM |
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2017 | 2017 |
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GenesisCare Australia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, GenesisCare Australia implemented Zoom to provide Audio Video and Web Conferencing capabilities. The deployment embeds Zoom on the GenesisCare public website to surface conferencing sessions for patient-facing interactions and corporate communications, linking the application to online appointment flows and external-facing meeting access.
Zoom was configured to deliver standard Audio Video and Web Conferencing functionality, including real-time video meetings, screen sharing, and scheduled meeting access through web links and booking pages. Operational coverage targets Australia and spans clinical teams and central administrative functions, with governance emphasis on web access provisioning and user access controls to manage conferencing use from the website.
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GenesisCare Australia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Crazy Egg | Legacy | Crazy Egg | Marketing Analytics | CRM | n/a | 2020 | 2020 |
In 2020 GenesisCare Australia implemented Crazy Egg. Crazy Egg is deployed on their website to provide Marketing Analytics, supplying behavioral data to digital marketing and web teams on the corporate site.
The implementation centers on embedding the Crazy Egg client-side tracking script across site pages to capture heatmaps, clickmaps, scrollmaps, session recordings and snapshot reports, which populate the Crazy Egg dashboard for analysis and hypothesis testing. Configuration focused on page-level tagging and dashboard segmentation so marketing analysts and UX practitioners can isolate visitor interactions and conversion pathways.
Operational ownership sits with digital marketing, UX and web teams in Australia, with coordination from IT for tag deployment and consent controls appropriate for healthcare web properties. Governance emphasizes change control for instrumentation, a single source of truth for page tagging, and ongoing review of captured behavioral datasets to support iterative site optimization.
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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GenesisCare Australia ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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GenesisCare Australia PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2019 | 2019 |
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GenesisCare Australia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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GenesisCare Australia CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at GenesisCare Australia
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of People and Culture, Global Markets | Director | HR | |
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Payroll Officer | Manager | Finance | |
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Chief Information Officer (Interim) | CXO | IT | |
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Apps Being Evaluated by GenesisCare Australia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from GenesisCare Australia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the GenesisCare Australia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD GenesisCare Australia Technographics
GenesisCare Australia is a Healthcare organization based in Australia,
with around 5000 employees and annual revenues of $400.0 million.
GenesisCare Australia operates a diverse technology stack with applications such as
Workday HCM, Zoom and Crazy Egg,
covering areas like Core HR, Audio Video and Web Conferencing and Marketing Analytics.
GenesisCare Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday, Zoom Video Communications and Crazy Egg.
GenesisCare Australia recently adopted applications including
Salesforce Pardot in 2021, Salesforce Sales Cloud in 2021 and Mimecast Email Security in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of GenesisCare Australia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates GenesisCare Australia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete GenesisCare Australia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.