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● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

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Genesys Canada
Location
200 Consumers Road, Suite 501,
Toronto, M2J 4R4, ON,
Canada
Website
https://www.genesys.com/ca/
Phone
1 416 555-0199
Artw industry
Professional Services
Employee
Revenue

Genesys Canada Technographics

Genesys Canada Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Genesys Canada and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 35 Genesys Canada employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Genesys Canada has purchased the following applications: Stripe Payments for Payment Processing in 2023, OpenAI GPT-4 for Generative AI Platforms in 2024, GumGum for Artificial Intelligence Marketing in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Genesys Canada is running and its propensity to invest more and deepen its relationship with Stripe , OpenAI , GumGum or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Genesys Canada revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Genesys Canada intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Genesys Canada Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Stripe Legacy Stripe Payments Payment Processing ERP Financial Management n/a 2023 2023
AI Development
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
OpenAI Legacy OpenAI GPT-4 Generative AI Platforms AI Development n/a 2024 2024
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
GumGum Legacy GumGum Artificial Intelligence Marketing AI-Powered Application n/a 2018 2018
Chatbots and Conversational AI AI-Powered Application 2018 2018
Chatbots and Conversational AI AI-Powered Application 2018 2018
Chatbots and Conversational AI AI-Powered Application 2025 2025
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2015 2015
Collaboration Collaboration 2018 2018
Collaboration Collaboration 2022 2022
Collaboration Collaboration 2024 2024
Collaboration Collaboration 2025 2025
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Signing Content Management 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Account Based Marketing CRM 2019 2019
Account Based Marketing, Sales Engagement CRM 2018 2018
Call Center CRM 2025 2025
Call Tracking and Recording CRM 2015 2015
CRM CRM 2018 2018
Customer Analytics CRM 2018 2018
Customer Experience CRM 2019 2019
Customer Experience CRM 2019 2019
Customer Experience CRM 2024 2024
Customer Support CRM 2015 2015
Data Management Platform CRM 2017 2017
Data Management Platform CRM 2019 2019
Digital Advertising Platform CRM 2015 2015
Digital Advertising Platform CRM 2017 2017
Digital Advertising Platform CRM 2017 2017
Digital Advertising Platform CRM 2017 2017
Digital Advertising Platform CRM 2017 2017
Digital Advertising Platform CRM 2020 2020
Listing Management CRM 2020 2020
Marketing Analytics CRM 2014 2014
Marketing Analytics CRM 2017 2017
Marketing Analytics CRM 2014 2014
Marketing Analytics CRM 2024 2024
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2015 2015
Marketing Automation CRM 2005 2005
Marketing Automation CRM 2024 2024
Marketing Automation CRM 2024 2024
Marketing Automation, Sales Automation CRM 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2024 2024
Tag Management CRM 2014 2014
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2014 2014
Application Performance Management ITSM 2016 2016
IT Service Management ITSM 2020 2020
Remote Monitoring and Management ITSM 2020 2020
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2019 2019
Governance, Risk and Compliance TRM 2023 2023
Governance, Risk and Compliance TRM 2023 2023
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2018 2018
Transactional Email PaaS 2024 2024
Transactional Email PaaS 2017 2017
Transactional Email PaaS 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2023 2023
Cloud Storage IaaS 2019 2019
Content Delivery Network IaaS 2014 2014
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2022 2022
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2021 2021
Identity and Access Management (IAM) CyberSecurity 2023 2023
Secure Email Gateways (SEGs) CyberSecurity 2014 2014
IT Decision Makers and Key Stakeholders at Genesys Canada
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Genesys Canada Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Genesys Canada Technographics

Genesys Canada is a Professional Services organization based in Canada, with around 35 employees and annual revenues of $6.0 million.

Genesys Canada operates a diverse technology stack with applications such as Stripe Payments, OpenAI GPT-4 and GumGum, covering areas like Payment Processing, Generative AI Platforms and Artificial Intelligence Marketing.

Genesys Canada has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Stripe, OpenAI and GumGum.

Genesys Canada recently adopted applications including Drift AI Chatbot in 2025, Zoho Mail in 2025 and Genesys Cloud CX in 2025, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Genesys Canada’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Genesys Canada’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Genesys Canada technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.