Genesys
Location
1302 El Camino Real, Suite 300,
Menlo Park, 94025, CA,
United States
Website
https://www.genesys.com/
Phone
1 650-466-1100
Artw industry
Professional Services
Employee
Revenue

Genesys Technographics

Genesys Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Genesys and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6200 Genesys employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

Genesys has purchased the following applications: Demandbase ABX Cloud for Account Based Marketing in 2019, Coupa Invoice for AP Automation in 2015, Boomi AtomSphere for API Management, iPaaS (Integration Platform as a Service) in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Genesys is running and its propensity to invest more and deepen its relationship with Demandbase , Expandi Group , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Genesys revenues, which have grown to $2.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Genesys intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Genesys Data, Technology Stack, and Enterprise Applications
CRM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Demandbase Legacy Demandbase ABX Cloud Account Based Marketing CRM n/a 2019 2019
Account Based Marketing CRM 2019 2020
Account Based Marketing CRM 2018 2018
Account Based Marketing CRM 2020 2020
Account Based Marketing CRM 2020 2020
Account Based Marketing CRM 2023 2023
Call Center CRM 2020 2020
Call Tracking and Recording CRM 2021 2021
Caller ID CRM 2019 2019
CRM CRM 2020 2020
Customer Experience CRM 2019 2019
Customer Experience CRM 2019 2019
Data Management Platform CRM 2018 2018
Digital Advertising Platform CRM 2020 2020
Digital Advertising Platform CRM 2020 2020
Digital Advertising Platform CRM 2017 2017
Digital Advertising Platform CRM 2017 2017
Listing Management CRM 2020 2020
Marketing Analytics CRM 2020 2020
Marketing Analytics CRM 2017 2017
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2020 2020
Marketing Automation, Sales Automation CRM 2021 2021
Sales Automation, CRM, Sales Engagement CRM 2021 2021
ERP Financial Management
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Coupa Software Legacy Coupa Invoice AP Automation ERP Financial Management n/a 2015 2015
AR Automation ERP Financial Management 2018 2018
ERP Financial ERP Financial Management 2014 2015
ERP Financial ERP Financial Management 2023 2024
Expense Management ERP Financial Management 2015 2015
Payment Processing ERP Financial Management 2018 2018
PaaS
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Boomi Legacy Boomi AtomSphere API Management, iPaaS (Integration Platform as a Service) PaaS n/a 2020 2020
Apps Development PaaS 2013 2013
Apps Development PaaS 2021 2021
Apps Development PaaS 2021 2021
Test Automation Platform PaaS 2021 2021
Test Automation Platform PaaS 2021 2021
Test Automation Platform PaaS 2021 2021
Test Automation Platform PaaS 2021 2021
Test Automation Platform PaaS 2021 2021
Test Automation Platform PaaS 2021 2021
Test Automation Platform PaaS 2021 2021
Transactional Email PaaS 2021 2021
Transactional Email PaaS 2017 2017
IaaS
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2015 2015
Cloud Storage IaaS 2016 2016
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2014 2014
ITSM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Application Performance Management ITSM 2014 2014
Application Performance Management ITSM 2014 2014
IT Service Management ITSM 2020 2020
Remote Monitoring and Management ITSM 2020 2020
AI-Powered Application
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Artificial Intelligence Marketing AI-Powered Application 2020 2020
Chatbots and Conversational AI AI-Powered Application 2015 2015
HCM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
BackGround Screening HCM 2018 2018
Core HR HCM 2021 2021
Learning and Development HCM 2016 2019
Recruiting, Applicant Tracking System HCM 2014 2018
Recruiting, Applicant Tracking System HCM 2019 2019
Collaboration
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Collaboration Collaboration 2018 2018
Analytics and BI
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Data Warehouse Analytics and BI 2020 2020
Content Management
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Digital Signing Content Management 2021 2021
EPM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
EPM EPM 2021 2021
Financial Consolidation and Close EPM 2018 2018
TRM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Governance, Risk and Compliance TRM 2013 2013
Treasury Management TRM 2021 2021
CyberSecurity
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Identity and Access Management (IAM) CyberSecurity 2021 2021
Secure Email Gateways (SEGs) CyberSecurity 2014 2014
SPM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Incentive Compensation Management SPM 2015 2015
Procurement
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Procurement Procurement 2014 2015
ERP Services and Operations
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Revenue Cycle Management ERP Services and Operations 2020 2020
IT Decision Makers and Key Stakeholders at Genesys
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Genesys Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Genesys Technographics

Genesys is a Professional Services organization based in United States, with around 6200 employees and annual revenues of $2.30 billion.

Genesys operates a diverse technology stack with applications such as Demandbase ABX Cloud, Coupa Invoice and Boomi AtomSphere, covering areas like Account Based Marketing, AP Automation and API Management, iPaaS (Integration Platform as a Service).

Genesys has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Demandbase, Coupa Software and Boomi.

Genesys recently adopted applications including 6sense Account Engagement Platform in 2023, Workday Financial Management in 2023 and Invoca Call Tracking in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Genesys’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Genesys’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Genesys technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.