South Plainfield, 7080, NJ,
United States
GENEWIZ Inc. Technographics
GENEWIZ Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by GENEWIZ Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 GENEWIZ Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that GENEWIZ Inc. has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2012, Velaro Live Chat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems GENEWIZ Inc. is running and its propensity to invest more and deepen its relationship with Oracle , Velaro , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing GENEWIZ Inc. revenues, which have grown to $130.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for GENEWIZ Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
GENEWIZ Inc. Tech Stack and Enterprise Applications
GENEWIZ Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012 GENEWIZ Inc. implemented Oracle NetSuite ERP as its ERP Financial platform to centralize multi-entity accounting and financial administration. The deployment used NetSuite OneWorld capabilities to manage multiple subsidiaries and to establish a unified financial foundation across the organization.
The implementation included setup, configuration and customization of NetSuite OneWorld to support business segmentation through departments, locations and classes and to enforce standardized accounting periods. Configuration work focused on chart of accounts segmentation, multi-subsidiary accounting controls, period close structures and role-based access for finance users, aligning system ledgers and dimensional reporting with departmental and site-level boundaries.
Operational coverage extended across the companys subsidiaries and finance organization, embedding Oracle NetSuite ERP into core financial functions such as general ledger management, accounting period governance and multi-entity consolidation workflows. Governance changes emphasized system-driven period control and segmented reporting, with configuration designed to support intercompany accounting and consistent close procedures across subsidiaries.
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GENEWIZ Inc. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Velaro | Legacy | Velaro Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, GENEWIZ Inc. deployed Velaro Live Chat on its public website to add a customer-facing messaging layer. Velaro Live Chat is implemented as a web embedded chat widget under the Chatbots and Conversational AI category to enable real-time conversational engagement. The deployment provides standard conversational capabilities including real-time messaging, proactive chat invitations, canned response libraries, visitor context capture, and conversation transcript logging. Operational scope is the corporate website and the implementation is oriented to customer support, lead capture for sales, and marketing engagement.
Configuration work centered on widget placement, agent routing and queue configuration, scripted responses, and transcript retention for downstream handling. The Velaro Live Chat implementation connects into GENEWIZ support and sales workflows via agent consoles and transcript export mechanisms without specifying external system connectors. Governance includes defined handling hours, escalation pathways to internal subject matter experts, and moderation guidelines to triage scientific and ordering inquiries. The configuration reinforces GENEWIZ Inc. relationship between Velaro Live Chat Chatbots and Conversational AI and customer support, sales, and marketing business functions.
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GENEWIZ Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, GENEWIZ Inc. implemented Microsoft 365 as its enterprise Collaboration platform. The Microsoft 365 deployment is referenced on the company website and positions Microsoft 365 to support collaboration and productivity across corporate and research-facing business functions within the life sciences organization.
The implementation leverages core Microsoft 365 capabilities such as Exchange Online for corporate email and calendaring, SharePoint for document management and secure content collaboration, and Microsoft Teams for real time communications and meetings, reflecting standard Collaboration functional workflows. Governance for the deployment is organized around centralized tenant administration and access controls to meet industry compliance and content management needs, and the public site notes that Microsoft 365 is in use on their website, indicating integration of the collaboration layer with external digital presence.
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GENEWIZ Inc. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2016 | 2016 |
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GENEWIZ Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2012 | 2012 |
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Customer Experience | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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GENEWIZ Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Cloud Storage | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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GENEWIZ Inc. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at GENEWIZ Inc.
Apps Being Evaluated by GENEWIZ Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||