Tucson, 85719, AZ,
United States
Gentle Ben's Brewing Co. Technographics
Gentle Ben's Brewing Co. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Gentle Ben's Brewing Co. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 52 Gentle Ben's Brewing Co. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Gentle Ben's Brewing Co. has purchased the following applications: 2TouchPOS for Point Of Sale in 2017, Microsoft 365 for Collaboration in 2017, About Livefyre for Web Content Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gentle Ben's Brewing Co. is running and its propensity to invest more and deepen its relationship with 2TouchPOS , Toast , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gentle Ben's Brewing Co. revenues, which have grown to $9.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gentle Ben's Brewing Co. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Gentle Ben's Brewing Co. Tech Stack and Enterprise Applications
Gentle Ben's Brewing Co. ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 2TouchPOS | Legacy | 2TouchPOS | Point Of Sale | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Gentle Ben's Brewing Co. implemented 2TouchPOS, deploying the 2TouchPOS Point of Sale solution to support its retail transaction and inventory workflows. The rollout emphasized core Point of Sale capabilities including transaction processing, payment capture, basic inventory tracking, and sales reporting, aligning with standard Point of Sale functional modules used by small retail operators. The deployment targeted the companys U.S. retail operations and was configured to support day to day sales and operational staff across the business.
Post deployment the customer reports that the vendor forced a change of credit card processor and promised to match pricing but did not match prices, creating a projected additional cost of approximately 20k for the year. The customer reports two months of unresolved engagement with the vendor sales team and indicates the vendor has not implemented requested technology updates, with change orders quoted in the thousands and no delivery of features such as scheduling or Grubhub integration. These reported vendor governance and support issues directly affect payments and operational workflows in the 2TouchPOS Point of Sale environment and represent ongoing operational risks.
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Point Of Sale | ERP Services and Operations |
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2021 | 2021 |
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Gentle Ben's Brewing Co. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Gentle Ben's Brewing Co. implemented Microsoft 365 for Collaboration. The Microsoft 365 deployment centralized email, document collaboration, and productivity applications across the company's 52 employees in the United States.
The Microsoft 365 implementation leverages typical Collaboration capabilities including Exchange Online for mail, SharePoint for document libraries, Microsoft Teams for persistent chat and meetings, and OneDrive for user file storage, aligning platform functionality with small business productivity workflows. Administration appears to be managed through Microsoft 365 admin controls with user provisioning, access controls, and tenant-level configuration to support organization-wide collaboration and content governance, and public site references indicate Microsoft 365 assets are present on the company website.
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Gentle Ben's Brewing Co. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | About Livefyre | Web Content Management | Content Management | n/a | 2021 | 2021 |
In 2021, Gentle Ben's Brewing Co. implemented About Livefyre on its public website. About Livefyre is deployed within the company Web Content Management footprint to enable on-site user-generated content, social commenting, and real-time engagement on product and blog pages. The implementation scope is site-level and is managed by the marketing and e-commerce functions to support customer-facing content and community interaction.
Configuration emphasized embedded comment streams, moderation workflows, spam filtering, and real-time publishing controls that align with common About Livefyre capabilities in the Web Content Management category. Operational governance established editorial moderation roles and content review procedures to ensure brand safety and consistent handling of user contributions. The deployment is focused on the public website and does not reference external system integrations in the available source details.
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Gentle Ben's Brewing Co. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Gentle Ben's Brewing Co. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Gentle Ben's Brewing Co.
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Gentle Ben's Brewing Co. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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