Tucson, 85719, AZ,
United States
Gentle Ben's Brewing Co. Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Gentle Ben's Brewing Co. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 52 Gentle Ben's Brewing Co. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Gentle Ben's Brewing Co. has purchased the following applications: 2TouchPOS for Point Of Sale in 2017, Microsoft 365 for Collaboration in 2017, About Livefyre for Web Content Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gentle Ben's Brewing Co. is running and its propensity to invest more and deepen its relationship with 2TouchPOS , Toast , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gentle Ben's Brewing Co. revenues, which have grown to $9.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gentle Ben's Brewing Co. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 2TouchPOS | Legacy | 2TouchPOS | Point Of Sale | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Gentle Ben's Brewing Co. implemented 2TouchPOS, deploying the 2TouchPOS Point of Sale solution to support its retail transaction and inventory workflows. The rollout emphasized core Point of Sale capabilities including transaction processing, payment capture, basic inventory tracking, and sales reporting, aligning with standard Point of Sale functional modules used by small retail operators. The deployment targeted the companys U.S. retail operations and was configured to support day to day sales and operational staff across the business.
Post deployment the customer reports that the vendor forced a change of credit card processor and promised to match pricing but did not match prices, creating a projected additional cost of approximately 20k for the year. The customer reports two months of unresolved engagement with the vendor sales team and indicates the vendor has not implemented requested technology updates, with change orders quoted in the thousands and no delivery of features such as scheduling or Grubhub integration. These reported vendor governance and support issues directly affect payments and operational workflows in the 2TouchPOS Point of Sale environment and represent ongoing operational risks.
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Point Of Sale | ERP Services and Operations |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | About Livefyre | Web Content Management | Content Management | n/a | 2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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