Dunmore, 18512, PA,
United States
Gertrude Hawk Chocolates Technographics
Gertrude Hawk Chocolates Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Gertrude Hawk Chocolates and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 550 Gertrude Hawk Chocolates employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Gertrude Hawk Chocolates has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2014, Adobe Commerce (ex Magento) for eCommerce in 2021, dotdigital Engagement Cloud for Customer Engagement in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gertrude Hawk Chocolates is running and its propensity to invest more and deepen its relationship with Google , Adobe Systems , ShipperHQ or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gertrude Hawk Chocolates revenues, which have grown to $90.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gertrude Hawk Chocolates intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Gertrude Hawk Chocolates Tech Stack and Enterprise Applications
Gertrude Hawk Chocolates Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014, Gertrude Hawk Chocolates implemented Google Workspace (Formerly Google G-Suite) in the Collaboration category. The company uses Google Workspace on their website and across its corporate operations in the United States. Google Workspace provides enterprise email, calendaring, document collaboration, and real time conferencing capabilities that support internal communications and content collaboration. This deployment aligns the Google Workspace application with business functions including corporate communications, marketing content creation, and support for distributed retail operations.
The implementation centers on Gmail, Calendar, Drive, Docs, Sheets, Slides, and Meet as core functional modules, with administrative control managed through the Google Admin console. Standard Collaboration category workflows such as shared Drive spaces for content teams, real time document coauthoring, and calendared scheduling are used to coordinate work across groups. The integration footprint explicitly includes the public website, leveraging native web-based integration points and embedded authentication flows provided by Google Workspace. Governance is enforced through centralized user provisioning, access controls, and administrative policies configured in the Google Workspace Admin console, supporting collaboration across the firm’s approximately 550 employees.
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Gertrude Hawk Chocolates eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Commerce (ex Magento) | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021, Gertrude Hawk Chocolates deployed Adobe Commerce (ex Magento) as their eCommerce platform on their public website. The Adobe Commerce (ex Magento) implementation functions as the primary online storefront for product display and direct to consumer sales, and it anchors the companys web-based order capture and merchandising activities.
The implementation leverages standard eCommerce functional areas, including catalog management and product information pages, shopping cart and checkout workflows, promotion and pricing engines, content management for marketing pages, and administrative order management capabilities. These modules provide merchandising controls, dynamic product listings, and storefront content workflows consistent with enterprise grade eCommerce platforms.
Architecturally the deployment is presented as a web storefront and application layer running Adobe Commerce, providing the front end for customer transactions and the back end for order capture and inventory status. Operational responsibility sits with Gertrude Hawk Chocolates ecommerce, marketing, and operations teams to manage catalog updates, promotional campaigns, and order processing workflows.
Governance has been organized around role based administrative access, content approval processes, and catalog release cycles to support consistent merchandising on the site. Ongoing platform maintenance and configuration management are handled as part of routine ecommerce operations to sustain site availability and storefront changes.
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Shipping Management | eCommerce |
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2018 | 2018 |
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Gertrude Hawk Chocolates CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| dotdigital | Legacy | dotdigital Engagement Cloud | Customer Engagement | CRM | n/a | 2020 | 2020 |
In 2020, Gertrude Hawk Chocolates implemented dotdigital Engagement Cloud on its public website. The dotdigital Engagement Cloud is deployed as the Customer Engagement layer to instrument website interactions and centralize outbound email and on-site engagement capabilities.
Configuration focuses on core Customer Engagement capabilities, including email campaign management, marketing automation workflows, contact segmentation, web forms and on-site messaging to support lifecycle campaigns. The implementation scopes marketing and e-commerce functions, with site level event capture feeding contact lists and automation triggers in dotdigital Engagement Cloud. Operational ownership and governance are managed through marketing operations for campaign configuration and segmentation, with phased rollout of on-site forms and messaging across the website.
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Marketing Analytics | CRM |
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2020 | 2020 |
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Gertrude Hawk Chocolates ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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Gertrude Hawk Chocolates PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2020 | 2020 |
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Gertrude Hawk Chocolates IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Gertrude Hawk Chocolates
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Gertrude Hawk Chocolates Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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