GFL Environmental
100 New Park Place,
Vaughan, L4K 0H9, ON,
Canada
Vaughan, L4K 0H9, ON,
Canada
1 866-417-2797
Professional Services
GFL Environmental Technographics
GFL Environmental Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by GFL Environmental and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20000 GFL Environmental employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that GFL Environmental has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2014, AMCS Trux Waste Management for Waste and Recycling ERP in 2016, LiveChat for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems GFL Environmental is running and its propensity to invest more and deepen its relationship with Microsoft , AMCS Group , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing GFL Environmental revenues, which have grown to $5.57 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for GFL Environmental intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
GFL Environmental Tech Stack and Enterprise Applications
GFL Environmental ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Intuit Quickbooks Enterprise | Microsoft Dynamics GP | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, GFL Environmental implemented Microsoft Dynamics GP as its enterprise ERP Financial application, establishing Dynamics GP as the primary platform for corporate accounting and finance operations. The deployment moved core transactional processing onto Microsoft Dynamics GP and placed the application into production from 2014 onward.
The Microsoft Dynamics GP implementation focused on standard financial management capabilities typical of an ERP Financial system, including general ledger architecture, accounts payable and accounts receivable workflows, cash management and bank reconciliation processes, and consolidated financial reporting across legal entities. Configuration emphasized a unified chart of accounts and period close orchestration to support consistent month end and statutory reporting across GFL's Canadian operations.
Data migration and operational governance were central to the rollout, with accounting data and opening balances migrated from Intuit Quickbooks Enterprise into Microsoft Dynamics GP. Ongoing operational controls were instituted with role based access, standardized reconciliation procedures, and centralized close checklists to align finance and accounting departments to the Dynamics GP platform.
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GFL Environmental ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AMCS Group | Legacy | AMCS Trux Waste Management | Waste and Recycling ERP | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, GFL Environmental implemented AMCS Trux Waste Management. Apps Category .
The implementation centered on dispatch and fleet operational workflows used by dispatch staff in Dartmouth, Nova Scotia, with documented dispatcher activity from July 2020 to July 2021. AMCS Trux Waste Management was used to coordinate driver communications, record hazard reports, and generate daily detailed reports of truck locations for submission to the HRM manager.
Functionally the deployment incorporated dispatcher console capabilities, route and trip tracking, telematics-driven location reporting, and report export workflows into spreadsheet formats. The configuration supported phone-based customer intake for residential and commercial inquiries, and enabled collaboration among dispatchers to resolve field issues.
Integrations were explicitly operational, linking AMCS Trux Waste Management with Citrix mainframe access, Geotab telematics for vehicle location data, native Trux operational screens, and Excel for report compilation. Operational scope included dispatch, drivers in the field, and HRM management receiving daily location and incident reports, with formal hazard escalation to site management and embedded collaboration workflows among coworkers.
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GFL Environmental AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016 GFL Environmental implemented LiveChat on their website. GFL Environmental implemented LiveChat, a Chatbots and Conversational AI application, to support customer service and digital engagement functions.
The LiveChat rollout is implemented as an embedded web chat widget paired with a server side agent console to deliver real time messaging, visitor context, canned responses, and routing to human agents. Configuration and administration are managed through LiveChat management controls, with governance focused on chat workflow configuration, agent permissions, and operating hour settings for customer service teams. The deployment is scoped to the public website and is positioned to capture inbound customer and prospect inquiries for customer service and sales support.
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GFL Environmental Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2016 | 2016 |
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GFL Environmental SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Fleet Management | SCM |
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2020 | 2020 |
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GFL Environmental CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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GFL Environmental ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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GFL Environmental PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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GFL Environmental IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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GFL Environmental CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at GFL Environmental
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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VP Fleet and Procurement | VP | Procurement | |
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Fleet Director | Director | Supply Chain | |
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Director, Corporate Finance | Director | Finance | |
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VP Operations | VP | Operations | |
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Apps Being Evaluated by GFL Environmental Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from GFL Environmental IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the GFL Environmental digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD GFL Environmental Technographics
GFL Environmental is a Professional Services organization based in Canada,
with around 20000 employees and annual revenues of $5.57 billion.
GFL Environmental operates a diverse technology stack with applications such as
Microsoft Dynamics GP, AMCS Trux Waste Management and LiveChat,
covering areas like ERP Financial, Waste and Recycling ERP and Chatbots and Conversational AI.
GFL Environmental has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, AMCS Group and LiveChat, Inc..
GFL Environmental recently adopted applications including
AuthSMTP in 2021, Google Cloud Platform (GCP) in 2021 and Cloudflare CDN in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of GFL Environmental’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates GFL Environmental’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete GFL Environmental technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.