AI Buyer Insights:

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Michelin, an e2open customer evaluated Oracle Transportation Management

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Michelin, an e2open customer evaluated Oracle Transportation Management

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

Ghana Ports And Harbours Authority
Location
Gpha Towers Adjacent Transit Truck Park Community 1,
Tema, n/a,
Ghana
Website
https://www.ghanaports.gov.gh/
Phone
233 303202631
Artw industry
Government
Employee
Revenue

Ghana Ports And Harbours Authority Technographics

Ghana Ports And Harbours Authority Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Ghana Ports And Harbours Authority and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4300 Ghana Ports And Harbours Authority employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Ghana Ports And Harbours Authority has purchased the following applications: Live Helper Chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2019, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Ghana Ports And Harbours Authority is running and its propensity to invest more and deepen its relationship with Live Helper Chat , Microsoft , Cloudflare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Ghana Ports And Harbours Authority revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ghana Ports And Harbours Authority intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Ghana Ports And Harbours Authority Tech Stack and Enterprise Applications

Ghana Ports And Harbours Authority AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Live Helper Chat Legacy Live Helper Chat Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, Ghana Ports And Harbours Authority implemented Live Helper Chat on its public website to provide real time visitor engagement. Ghana Ports And Harbours Authority deployed Live Helper Chat as a Chatbots and Conversational AI solution to support web‑facing customer service and public information workflows. The implementation centers on a web‑embedded Live Helper Chat widget and an agent console for staffed interactions, reflecting common Chatbots and Conversational AI capabilities such as live text routing, canned responses, session transcripts, and automated offline messaging. Configuration work included conversation scripting, agent role assignments, and chat queue configuration to match port inquiry patterns. Operational coverage is focused on the public website, where Live Helper Chat handles inbound visitor requests and routes active sessions to designated service staff, aligning the application with customer service and stakeholder communications functions. The deployment architecture emphasizes browser based client access for visitors and a centralized agent interface for operators, with persistent transcript capture for record keeping and follow up. Governance elements implemented include administrator controls for user management, scripted response governance, and incremental rollout tied to website pages that receive the highest traffic. Live Helper Chat is maintained as the primary web chat channel for Ghana Ports And Harbours Authority, with administrative processes established for ongoing script updates and agent training.
Ghana Ports And Harbours Authority Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2019 2019
In 2019 Ghana Ports And Harbours Authority deployed Microsoft 365 as its primary Collaboration platform. The implementation is observable on the authority website and was provisioned to support users across administrative and operational departments within the port authority. Microsoft 365 at Ghana Ports And Harbours Authority encompasses standard Collaboration capabilities including Exchange Online for email, SharePoint Online for intranet and content management, Microsoft Teams for meetings and chat, and OneDrive for file storage. The deployment was administered through a centralized Microsoft 365 tenant model with governance configured using built in administration controls, role based access configuration, data retention settings and compliance feature activation to support document management and internal communications. The implementation directly ties Ghana Ports And Harbours Authority Microsoft 365 Collaboration to business functions such as communications, document management and collaborative workflows across the organization.
Ghana Ports And Harbours Authority IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2020 2020
In 2020, Ghana Ports And Harbours Authority implemented Microsoft Azure Cloud Services to host its public website. Microsoft Azure Cloud Services provides Application Hosting and Computing Services for the authority, and the full application name Microsoft Azure Cloud Services is observable in the website deployment context. The deployment is centered on web hosting and externally facing application delivery, with the website serving as the primary operational scope for the cloud implementation. The implementation leverages standard Application Hosting and Computing Services capabilities, including web application hosting, elastic compute for request handling, object storage for static assets, content delivery optimization and TLS termination, along with centralized monitoring and logging to support web operations. Operational ownership is exercised by IT operations and web content teams, who manage cloud resource provisioning, role based access, and content deployment workflows. Governance and operational controls emphasize cloud resource lifecycle management, access controls, and monitoring-driven incident workflows to support the authority's online presence.
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Ghana Ports And Harbours Authority

First Name Last Name Title Function Department Email Phone
No data found
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Apps Being Evaluated by Ghana Ports And Harbours Authority Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ghana Ports And Harbours Authority IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ghana Ports And Harbours Authority digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Ghana Ports And Harbours Authority Technographics
Ghana Ports And Harbours Authority is a Government organization based in Ghana, with around 4300 employees and annual revenues of $1.00 billion.
Ghana Ports And Harbours Authority operates a diverse technology stack with applications such as Live Helper Chat, Microsoft 365 and Microsoft Azure Cloud Services, covering areas like Chatbots and Conversational AI, Collaboration and Application Hosting and Computing Services.
Ghana Ports And Harbours Authority has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Live Helper Chat and Microsoft.
Ghana Ports And Harbours Authority recently adopted applications including Cloudflare CDN in 2021, Microsoft Azure Cloud Services in 2020 and Live Helper Chat in 2019, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ghana Ports And Harbours Authority’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Ghana Ports And Harbours Authority’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ghana Ports And Harbours Authority technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.