Giant Eagle
101 Kappa Drive,
Pittsburgh, 15238, PA,
United States
Pittsburgh, 15238, PA,
United States
1 800-553-2324
Retail
Giant Eagle Technographics
Giant Eagle Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Giant Eagle and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 37000 Giant Eagle employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Giant Eagle has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2020, Workday HCM for Core HR in 2018, AppWorx Workload Automation for Business Process Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Giant Eagle is running and its propensity to invest more and deepen its relationship with Oracle , Workday , Equifax or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Giant Eagle revenues, which have grown to $11.10 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Giant Eagle intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Giant Eagle Tech Stack and Enterprise Applications
Giant Eagle ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, Giant Eagle implemented Oracle Cloud ERP as part of a broader Oracle Retail and cloud initiative announced during the Q2 earnings announcement on December 10, 2020. The deployment is an ERP Financial initiative designed to support finance and operations for Giant Eagle, which operates more than 200 US supermarkets.
The implementation centers on Oracle Fusion Cloud Enterprise Resource Planning and Enterprise Performance Management, configured to provide real-time financial insight and to support consolidated sales and margin forecasting workflows. The retailer concurrently expanded programs using Oracle Retail Merchandising, Oracle Retail Store Inventory Operations Cloud Services, and Oracle Retail Advanced Science Engine to manage merchandising, inventory operations, and advanced analytics for assortment and demand forecasting.
Architecturally the solution leverages Oracle Cloud infrastructure and integrated application suites to connect back-office finance and retail operational systems. Integrations align Oracle Cloud ERP and EPM with the Oracle Retail suite to coordinate financial close, forecasting, merchandising replenishment, and store inventory operations across the store estate managing roughly 100,000 products and millions of customer transactions weekly.
Giant Eagle established governance through an internal ERP center of excellence led by its ERP COE and delivery leadership to coordinate configuration, rollout sequencing, and finance operational adoption. The governance model emphasized unifying financial reporting, embedding enterprise performance management into finance workflows, and standardizing forecasting and margin processes.
The program was driven by COVID-19 related demand surges and supply variability, and Giant Eagle expects Oracle Cloud ERP and the Oracle Retail solutions to help manage approximately 100,000 products and optimize millions of customer transactions each week while providing real-time finance and operations visibility.
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Expense Management | ERP |
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2013 | 2013 |
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Giant Eagle HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Oracle PeopleSoft HCM | Workday HCM | Core HR | HCM | n/a | 2018 | 2019 |
In 2018 Giant Eagle implemented Workday HCM as its Core HR solution, formally replacing Oracle PeopleSoft HCM as the enterprise human capital management platform. The program targeted enterprise HR and payroll modernization for the retailer, aligning Workday HCM to support a workforce of approximately 37,000 employees across the United States.
The Workday HCM deployment included Absence, HCM, Payroll, Security and Talent functional areas, with configuration focused on canonical Core HR capabilities such as employee and position records, absence management, payroll processing workflows, role based security, and talent management processes. The implementation emphasized Workday HCM configuration and data model alignment to support payroll and HR service delivery for retail operations.
Operational integration preserved Kronos Workforce Central time and attendance capabilities, with interfaces provisioned to pass time data into Workday HCM payroll and absence workflows. The migration path included extraction and reconciliation of master HR data from Oracle PeopleSoft HCM into Workday HCM and the establishment of ongoing system-to-system interfaces for timekeeping and payroll feeds.
Governance work centered on updating HR services and payroll operating procedures, instituting role based access controls within Workday HCM, and redefining payroll and absence approval workflows to reflect the new system of record. The project workstreams involved HR services, payroll, security administration and talent teams to operationalize Workday HCM across affected business functions.
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HR Compliance | HCM |
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2013 | 2013 |
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Learning and Development | HCM |
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2024 | 2024 |
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Payroll Tax Compliance | HCM |
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2018 | 2018 |
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Workforce Analytics | HCM |
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2022 | 2022 |
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Workforce Management | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2021 | 2021 |
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Giant Eagle ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Broadcom | Legacy | AppWorx Workload Automation | Business Process Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Giant Eagle implemented AppWorx Workload Automation from Broadcom, deploying it as a Business Process Management application to centralize enterprise job scheduling and workload orchestration. The AppWorx Workload Automation deployment targeted IT operations across corporate and distributed store infrastructure, focusing on automating batch workflows and scheduled maintenance tasks.
The implementation emphasized core workload automation capabilities typical of the Business Process Management category, including centralized job scheduling, chained job workflows, event driven triggers, and SLA monitoring. Configuration workstreams included authoring job definitions, scheduling calendars, exception handling, and designing automated runbooks for routine infrastructure tasks. AppWorx Workload Automation was positioned to manage recurring processes such as virtualization restarts, nightly job recovery, and maintenance windows.
The deployment sat within an operational environment that included IBM job streams, UC4 job activity, OP5 monitoring, ServiceNow and Astea ticketing, and VMware vSphere hosts, as well as distributed network equipment from Cisco and Aruba in stores. Deployment architecture appears to have been oriented toward interoperating with existing monitoring and help desk workflows, enabling automation events to surface alongside alerts and incident tickets. The application therefore functioned at the intersection of batch operations, network device lifecycle tasks, and store endpoint availability.
Governance and operational change included documenting runbooks in SharePoint, aligning on call procedures with automated job restart routines, and training support staff on new operational patterns and ticketing interactions. Operational ownership rested with Network and Infrastructure teams, and rollout activities were coordinated to respect nightly maintenance windows and store service continuity.
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Retail Management | ERP Services and Operations |
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2020 | 2020 |
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Giant Eagle AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Artificial Intelligence Marketing | AI-Powered Application |
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2023 | 2023 |
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Giant Eagle Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2011 | 2018 |
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Giant Eagle Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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Giant Eagle Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2018 | 2018 |
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Giant Eagle eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2022 | 2022 |
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Giant Eagle SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Advanced Planning and Scheduling | SCM |
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2020 | 2020 |
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Inventory Management | SCM |
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2020 | 2020 |
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Warehouse Management | SCM |
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2025 | 2025 |
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Yard Management | SCM |
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2025 | 2025 |
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Giant Eagle CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2024 | 2024 |
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Customer Engagement, Customer Loyalty | CRM |
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2018 | 2018 |
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Customer Loyalty | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2014 | 2014 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Giant Eagle EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2018 | 2019 |
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Financial Consolidation and Close | EPM |
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2018 | 2018 |
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Giant Eagle Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Category Management | Procurement |
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2023 | 2023 |
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Giant Eagle PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2022 | 2022 |
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Giant Eagle IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Backup as a Service (BaaS) | IaaS |
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2019 | 2019 |
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Backup as a Service (BaaS) | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Giant Eagle CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Giant Eagle
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Apps Being Evaluated by Giant Eagle Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Giant Eagle IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Giant Eagle digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Giant Eagle Technographics
Giant Eagle is a Retail organization based in United States,
with around 37000 employees and annual revenues of $11.10 billion.
Giant Eagle operates a diverse technology stack with applications such as
Oracle Cloud ERP, Workday HCM and AppWorx Workload Automation,
covering areas like ERP Financial, Core HR and Business Process Management.
Giant Eagle has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Workday and Broadcom.
Giant Eagle recently adopted applications including
Manhattan Active Warehouse Management in 2025, Manhattan Active Yard Management in 2025 and Duolingo in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Giant Eagle’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Giant Eagle’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Giant Eagle technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.