St. Louis, 63108, MO,
United States
Giant Hat Technographics
Giant Hat Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Giant Hat and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Giant Hat employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Giant Hat has purchased the following applications: FrontApp for Collaboration in 2018, WooCommerce for eCommerce in 2018, Automattic Jetpack CRM for CRM in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Giant Hat is running and its propensity to invest more and deepen its relationship with Front , Google , MailClark or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Giant Hat revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Giant Hat intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Giant Hat Tech Stack and Enterprise Applications
Giant Hat Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Front | Legacy | FrontApp | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 Giant Hat implemented FrontApp on its public website to centralize incoming client messages and contact forms, embedding FrontApp as a lightweight collaboration layer for external communications. The deployment positions FrontApp as the primary customer-facing touchpoint for a small professional services firm, aligned with the Collaboration category and intended to capture web-originated inquiries directly into a team-managed inbox.
FrontApp is used to provide a unified inbox, assignment workflows, internal commenting, and basic automation to route and prioritize client messages, enabling client services and project teams to coordinate responses. Governance was oriented around inbox ownership and workflow rules, with the web-embedded FrontApp contact flow feeding into team queues to support consistent handling of inquiries and handoff between client-facing staff and internal contributors.
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Giant Hat eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2018 | 2018 |
In 2018, Giant Hat deployed WooCommerce on its website. WooCommerce serves as the eCommerce platform for the professional services firm, embedding an online storefront and checkout flow directly into the company web presence. The implementation connects the application name WooCommerce to the firm’s client purchasing and service catalog processes.
The deployment leverages core WooCommerce capabilities, including product catalog management, shopping cart, checkout configuration, and order management, configured to represent service SKUs and deliverables typical for a small professional services business. Payment gateway settings, tax rules, and digital delivery options are handled within the WooCommerce checkout and order workflows, and the WooCommerce admin functions are used for pricing and catalog updates.
Operational ownership rests with a compact internal team that administers the website and WooCommerce configuration, using role based admin access and routine plugin update practices to maintain the environment. The implementation scopes to online sales and client order capture, influencing sales intake and fulfillment processes and centralizing web driven order workflows into the firm’s day to day operations.
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Giant Hat CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | Automattic Jetpack CRM | CRM | CRM | n/a | 2017 | 2017 |
In 2017, Giant Hat deployed Automattic Jetpack CRM on its public website. The implementation positions Automattic Jetpack CRM as the firm's primary CRM for contact capture and client relationship activities, with the application used directly within site-based lead capture and client intake forms. Deployment is hosted through the company website and centralizes client records and interaction history for the ten-person professional services firm.
Configuration emphasizes CRM capabilities such as contact and lead capture, pipeline tracking, activity logging, contact segmentation, and email communication workflows. Operational coverage spans sales, client services, and marketing inside the United States based firm, with Automattic Jetpack CRM embedded into website workflows to support intake, proposal progression, and ongoing client lifecycle management. Governance is managed internally with process ownership aligned to client intake and proposal stages, clarifying the Giant Hat Automattic Jetpack CRM CRM relationship and its role in day to day client management.
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Marketing Automation | CRM |
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2018 | 2018 |
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Giant Hat PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2017 | 2017 |
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Giant Hat IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Giant Hat
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Apps Being Evaluated by Giant Hat Executives
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