Gift Universe
The Atrium Business Centre, Curtis Road,
Dorking, RH4 1XA,
United Kingdom
Dorking, RH4 1XA,
United Kingdom
44 34 4567-0710
Distribution
Gift Universe Technographics
Gift Universe Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Gift Universe and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Gift Universe employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Gift Universe has purchased the following applications: Webexpenses Invoice Processing for AP Automation in 2018, Sage 50 Payroll for Payroll in 2015, OrderWise Store EPOS for Point Of Sale in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gift Universe is running and its propensity to invest more and deepen its relationship with Webexpenses , Orderwise , Sage or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gift Universe revenues, which have grown to $86.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gift Universe intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Gift Universe Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Webexpenses | Legacy | Webexpenses Invoice Processing | AP Automation | ERP Financial Management | n/a | 2018 | 2018 |
In 2018, Gift Universe implemented Webexpenses Invoice Processing, an AP Automation solution, to address high-volume supplier invoice handling for its finance team that processed up to 1,500 invoices in a single month. Prior to the deployment Gift Universe operated a manual invoice email ticketing system where invoices arrived by email or post, were printed and physically distributed to approvers, and lacked a visible audit trail which increased supplier inquiries and payment risk.
The Webexpenses Invoice Processing implementation centralized automated invoice capture and approval workflow capabilities, introduced a full electronic audit trail, and removed manual data entry through direct import of approved invoice data into the company accounting system. The configuration emphasized a paperless workflow to reduce paper handling, and provided visibility tools to identify invoices pending approval so finance could actively chase approvers and maintain control over invoice status.
Deployment and rollout were led by an Implementation Consultant named James who managed system setup and end user training for the finance team, creating operational governance around invoice approvals and exception handling. As a result Gift Universe gained full visibility of the supplier invoice process and a paperless operation that aligned with the organization’s stated sustainability goals.
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ERP Financial | ERP Financial Management |
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2017 | 2017 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage 50 Payroll | Payroll | HCM | n/a | 2015 | 2016 |
In 2015 Gift Universe implemented Sage 50 Payroll to centralize payroll operations for its retail estate, warehouse, and head office, using the application to manage core Payroll responsibilities across approximately 60 stores that expand to over 80 at peak seasonal periods. Sage 50 Payroll served as the primary payroll engine for store teams, area and store managers, head office staff, and directors, consolidating employee records and pay processing under a single system.
Configuration work for Sage 50 Payroll focused on standard payroll processing, statutory tax and reporting workflows, payroll data feeds for absence and time capture, contract and employee record management, and support for commission and bonus calculations used in annual reviews. The deployment was set up to accommodate HR activities that include case management for grievances and disciplinaries, preparation of settlement agreements, and handling TUPE transfers and company restructures that affected employee contracts.
Sage 50 Payroll was integrated operationally with the Mitrefinch time and attendance system to synchronize hours and absence data for store and warehouse staff, creating an hourly pay feed for payroll runs. The payroll function established a close partnership with HR to coordinate recruitment onboarding, contract issuance, payroll documentation, and the processing rules required for commissions and bonuses across the Gift Universe group.
Governance around the Sage 50 Payroll implementation formalized HR ownership of employee relations and case workflows, while the payroll team maintained continuity of pay processing and statutory compliance. The combined HR and payroll controls supported ongoing process improvements, including the Mitrefinch T&A implementation and tighter alignment between contract changes arising from TUPE and the payroll configuration.
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Time and Attendance | HCM |
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2015 | 2016 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Orderwise | Legacy | OrderWise Store EPOS | Point Of Sale | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Gift Universe deployed OrderWise Store EPOS to extend retail checkout capabilities across mobile and temporary retail sites. The deployment targeted pop-up stores and busy seasonal outlets to support shop floor sales operations and mobile transaction processing.
Gift Universe configured the Store EPOS module to utilise mPOS technology, enabling sales processing directly from mobile tablets. The OrderWise Store EPOS implementation emphasized Point Of Sale operational features typical of mPOS workflows, including transaction capture on the shop floor, receipt handling, and payment processing routed through mobile devices.
Operational scope covered pop-up stores during peak periods and frontline retail checkout, shifting transactions away from fixed tills to tablet based checkout workflows. Callum Harrison, Assistant Manager at Menkind in Leicester commented, "It really helps lower the queues and there’s quicker sales on the shop floor," underscoring impacts to retail sales operations and queue management.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Warehouse Management | SCM |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Gift Universe
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Apps Being Evaluated by Gift Universe Executives
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FAQ - APPS RUN THE WORLD Gift Universe Technographics
Gift Universe is a Distribution organization based in United Kingdom,
with around 700 employees and annual revenues of $86.0 million.
Gift Universe operates a diverse technology stack with applications such as
Webexpenses Invoice Processing, Sage 50 Payroll and OrderWise Store EPOS,
covering areas like AP Automation, Payroll and Point Of Sale.
Gift Universe has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Webexpenses, Sage and Orderwise .
Gift Universe recently adopted applications including
Webexpenses Invoice Processing in 2018, Orderwise WMS in 2018 and OrderWise ERP System in 2017,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Gift Universe’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Gift Universe’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Gift Universe technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.