Edinburgh, EH3 8EJ,
United Kingdom
Gillespie Macandrew Technographics
Gillespie Macandrew Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Gillespie Macandrew and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 137 Gillespie Macandrew employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Gillespie Macandrew has purchased the following applications: Linetime Case and Matter Management for Case Management in 2020, BigHand Dictation and Speech Recognition for Speech Recognition AI in 2020, Thomson Reuters HighQ for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gillespie Macandrew is running and its propensity to invest more and deepen its relationship with Linetime , Thomson Reuters Elite , BigHand or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gillespie Macandrew revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gillespie Macandrew intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Gillespie Macandrew Tech Stack and Enterprise Applications
Gillespie Macandrew ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Linetime | Legacy | Linetime Case and Matter Management | Case Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Gillespie Macandrew implemented Linetime Case and Matter Management as its primary Case Management application, deploying the solution to support firmwide matter handling and client intake through the firm website. The implementation is visible on the Gillespie Macandrew website where Linetime Case and Matter Management is used to capture enquiries and surface matter records to internal teams, aligning online intake flows with internal case workflows.
The Linetime Case and Matter Management deployment focuses on standard case management capabilities, including structured matter records, configurable intake forms, activity and tasks tracking, document linking and centralized contact management. Linetime Case and Matter Management was configured to reflect legal practice workflows, with template-based matter types and role-based access controls to support fee earners and administrative staff.
Operational coverage includes the firm�s practice groups and administrative functions across the United Kingdom office, with the application embedded on the public site to streamline client enquiry capture and convert online leads into managed matters. Integrations are centered on the website integration for intake and on internal user routing, enabling staff to manage matters, tasks, and client communications from a single Case Management system.
Governance was oriented around unified matter lifecycle controls and intake workflow standardization, introducing consistent naming, permissions, and audit trail practices within Linetime Case and Matter Management. The rollout emphasized operational governance, practice group alignment, and configuration-driven workflows to maintain control over matter creation and lifecycle management.
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Legal Practice Management | ERP Services and Operations |
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2020 | 2020 |
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Legal Practice Management | ERP Services and Operations |
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2020 | 2020 |
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Gillespie Macandrew AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BigHand | Legacy | BigHand Dictation and Speech Recognition | Speech Recognition AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Gillespie Macandrew implemented BigHand Dictation and Speech Recognition, deploying a Speech Recognition AI capability on its website. The implementation made BigHand Dictation and Speech Recognition available as a web accessible dictation client to capture voice input from fee earners and administrative staff, and to support professional services document drafting workflows across the firm.
Configuration emphasized web based voice capture, server side speech to text processing, and workflow orchestration consistent with Speech Recognition AI deployments, with automatic transcription staging for human review. Functional capabilities implemented include dictation capture, automated speech recognition, and transcription routing to internal user queues, aligned with the firm's established document production processes. Governance concentrated on firm level usage policies and role based access to control capture, review, and editing responsibilities for audio and transcribed content.
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Gillespie Macandrew Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Thomson Reuters Elite | Legacy | Thomson Reuters HighQ | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Gillespie Macandrew implemented Thomson Reuters HighQ as a Collaboration solution and exposed the platform on its public website to support client interactions. The deployment uses Thomson Reuters HighQ cloud hosted Collaboration capabilities to provide client facing portals and secure file sharing, with the application serving a 137 person professional services firm across its practice groups.
Configuration focused on matter centric workspaces, document collaboration, knowledge management, and configurable workflows to orchestrate client deliverables and approval processes, reflecting standard Collaboration functional modules. Governance emphasizes role based access controls, content governance and site level permissions, with administrative workflows for site provisioning and client onboarding, and Thomson Reuters HighQ ties client engagement, internal collaboration and document lifecycle management to business functions in legal operations, client services and knowledge management.
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Collaboration | Collaboration |
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2021 | 2021 |
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Gillespie Macandrew Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2022 | 2022 |
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Document Management | Content Management |
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2020 | 2020 |
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Document Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2011 | 2011 |
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Gillespie Macandrew CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2020 | 2020 |
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Gillespie Macandrew PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Gillespie Macandrew IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Gillespie Macandrew CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Gillespie Macandrew
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Gillespie Macandrew Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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