Ellijay, 30540, GA,
United States
Gilmer County, GA Technographics
Gilmer County, GA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Gilmer County, GA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Gilmer County, GA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Gilmer County, GA has purchased the following applications: Government Window Online Payments for Payment Processing in 2019, CSI Harris SmartFusion for Government ERP in 2017, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gilmer County, GA is running and its propensity to invest more and deepen its relationship with Government Window , Constellation Software Inc. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gilmer County, GA revenues, which have grown to $42.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gilmer County, GA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Gilmer County, GA Tech Stack and Enterprise Applications
Gilmer County, GA ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Government Window | Legacy | Government Window Online Payments | Payment Processing | ERP | n/a | 2019 | 2019 |
In 2019, Gilmer County, GA deployed Government Window Online Payments on its public website to provide citizen-facing payment capabilities. The implementation is categorized as Payment Processing and is provisioned as a hosted online payments portal accessible via the county payment site.
Government Window Online Payments was configured to deliver standard payment processing functionality including online payment acceptance, web forms for fee and bill capture, electronic receipt generation, and transaction reporting. Configuration work focused on embedding payment pages into the county web presence and tailoring payment capture fields to municipal fee types, consistent with Payment Processing workflows.
The deployment operates as a web-hosted payment layer linked directly from the Gilmer County website, consolidating online collections for county revenue and public-facing fee payments. Operational coverage centers on county finance and citizen payment workflows, with county staff using the Government Window Online Payments portal for transaction review and administrative configuration.
Governance for the solution is enacted through portal administration, where county personnel control payment form settings, access to transaction logs, and basic reporting. The arrangement emphasizes a centralized, web-based payment processing model for municipal collections without on premise payment infrastructure.
|
Gilmer County, GA ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Constellation Software Inc. | Legacy | CSI Harris SmartFusion | Government ERP | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Gilmer County, GA deployed CSI Harris SmartFusion. CSI Harris SmartFusion is a Government ERP platform used to centralize county financial and administrative functions across municipal operations. The implementation targeted core county workflows and was positioned to unify financial management and administrative processing for elected officials and department heads. Deployment planning accounted for county accounting structures and fund-based reporting common to local government finance.
Configuration emphasized standard Government ERP modules including general ledger, accounts payable, accounts receivable, budgeting, payroll, and human capital management, aligned to municipal accounting and budget control workflows. Automation focused on routine financial transactions and budgetary controls, with role based access and approval routing configured to match county governance and audit requirements. The implementation narrative aligns with typical county ERP functional coverage and administrative automation for small county governments.
Operational scope was countywide, supporting departmental functions across finance, human resources, payroll, procurement, and revenue administration for roughly 200 employees. Governance centered on a centralized chart of accounts, standardized workflows for approvals and financial reporting, and defined permission sets for departmental controllers and elected officials. Primary Research performed by ARTW informed the implementation details.
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Gilmer County, GA Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Gilmer County, GA implemented Microsoft 365 as its Collaboration platform, and the county's public website indicates active use of Microsoft 365 for public-facing content. The deployment was positioned to centralize productivity and public content workflows for a 200-employee county government environment.
The Microsoft 365 implementation centers on core services typical of the Collaboration category, including Exchange Online for county email, SharePoint Online and OneDrive for document storage and website content authoring, and Microsoft Teams for virtual meetings and internal collaboration. Microsoft 365 information protection and compliance capabilities are applied to support records retention and controlled access across departmental workstreams.
Operational administration is managed through Microsoft 365 administrative controls and integrated identity management to enable single sign-on and account lifecycle processes, consistent with county IT governance practices. The rollout targets administrative, public services, and elected office functions, creating a unified Collaboration platform that spans internal staff productivity and public website content management.
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Gilmer County, GA CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Gilmer County, GA
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| County Clerk | Manager | Finance | ||||
| Financial Officer | Manager | Finance |
Apps Being Evaluated by Gilmer County, GA Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||