Glad Group
3 Garnet Street,
Rockdale, 2216, NSW,
Australia
Rockdale, 2216, NSW,
Australia
61 2 9064-4004
Professional Services
Glad Group Technographics
Glad Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Glad Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Glad Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Glad Group has purchased the following applications: Access Attache Accounts for ERP Financial in 2013, Access Attache Payroll for Payroll in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Glad Group is running and its propensity to invest more and deepen its relationship with The Access Group , ELMO Software , WorkForce Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Glad Group revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Glad Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Glad Group Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| The Access Group | Legacy | Access Attache Accounts | ERP Financial | ERP Financial Management | n/a | 2013 | 2014 |
In 2013 Glad Group implemented Access Attache Accounts as its ERP Financial application. The deployment targeted the finance organization with an operational focus on accounts payable activities documented at the Glad Group Cleaning Rockdale NSW site.
Access Attache Accounts was configured to support core financial capabilities including accounts payable invoice processing, purchase order matching, creditor and supplier master data maintenance, cheque run and cash disbursements, petty cash reimbursement, and month end credit account reconciliation. The implementation centralized transaction capture and general ledger posting workflows so day to day creditor invoices and purchase orders were processed directly in the Attaché accounting system.
Operational coverage included accounts payable clerks and internal finance staff responsible for creditor liaison and reconciliation tasks, with documented procedures for setting up and maintaining creditor information and executing cheque runs. Governance emphasized AP workflow controls and month end reconciliation processes to standardize creditor accounting and cash payment cycles across the documented site.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| The Access Group | Legacy | Access Attache Payroll | Payroll | HCM | n/a | 2018 | 2018 |
In 2018, Glad Group implemented Access Attache Payroll to centralize payroll processing for its Australian professional services operations. The deployment supported payroll for more than 2,300 employees across seven legal entities, establishing Access Attache Payroll as the core Payroll application for multi-entity payroll administration.
The implementation focused on core payroll processing capabilities typical of the Payroll category, including employee master data, statutory tax calculations, payslip generation, and multi-entity payroll runs and reconciliation. Configuration efforts were aligned to consolidate entity-level pay cycles and maintain compliance reporting, with a dedicated Payroll Manager operating the system from April 2018 through October 2021.
Operational integration included time capture systems, with Ento and Emplive time and attendance used in conjunction with the Attaché payroll software to feed hours and roster data into Access Attache Payroll. Governance centered on a centralized payroll function managing inter-entity payroll rules, time and attendance data reconciliation, and payroll run approvals across the seven entities.
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2019 | 2019 |
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Workforce Scheduling | HCM |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Glad Group deployed Cisco Webex Meetings for Audio Video and Web Conferencing on its website. The professional services firm with roughly 2,500 employees uses Cisco Webex Meetings to support client interactions and internal collaboration across its Australia operations.
The implementation centers on standard audio and video conferencing capabilities, including browser based join, high definition video, screen sharing, meeting recording, host controls, and participant management. Configuration work emphasized meeting scheduling workflows, access control and recording settings to align with client engagement processes and professional services delivery practices.
Deployment is surfaced directly on Glad Group web pages to streamline client meeting entry and to present join links for external participants, while internal users access meetings through corporate provisioning. The Webex Meetings deployment is cloud hosted and operated via the vendor administration console, enabling centralized policy management and usage oversight.
Governance was implemented through central administration for user provisioning, meeting policy configuration, participant permission controls, and recording retention rules. Cisco Webex Meetings is managed to support both client facing sessions and internal team collaboration, with operational oversight concentrated in Glad Group’s Australian business units.
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Glad Group
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Glad Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Glad Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Glad Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Glad Group Technographics
Glad Group is a Professional Services organization based in Australia,
with around 2500 employees and annual revenues of $500.0 million.
Glad Group operates a diverse technology stack with applications such as
Access Attache Accounts, Access Attache Payroll and Cisco Webex Meetings,
covering areas like ERP Financial, Payroll and Audio Video and Web Conferencing.
Glad Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as The Access Group and Cisco Systems.
Glad Group recently adopted applications including
Amazon EC2 in 2022, Cloudflare CDN in 2022 and Amazon CloudFront in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Glad Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Glad Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Glad Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.