Glendale, 91204, CA,
United States
Glendale Pharmacy Technographics
Glendale Pharmacy Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Glendale Pharmacy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15 Glendale Pharmacy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Glendale Pharmacy has purchased the following applications: Brightree Business Management for Business Process Management in 2016, Microsoft 365 for Collaboration in 2018, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Glendale Pharmacy is running and its propensity to invest more and deepen its relationship with ResMed , Microsoft , Liquid Web or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Glendale Pharmacy revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Glendale Pharmacy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Glendale Pharmacy Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ResMed | Legacy | Brightree Business Management | Business Process Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Glendale Pharmacy implemented Brightree Business Management to centralize billing and claims workflows for durable medical equipment services. The deployment targeted core Business Process Management needs for a small retail pharmacy environment in the United States, focusing on claims processing for payment for DME services and operational documentation of payer interactions.
Brightree Business Management was configured to support claims processing and provider dispute resolution workflows, with explicit functional emphasis on claim submission status tracking and dispute case management. Staff responsibilities tied to the system included processing claims for payment, initiating Provider Dispute Resolution requests when services were not paid according to expectations, and recording dispute evidence and correspondence. Microsoft Office skills were used alongside Brightree Business Management to produce reports, maintain supporting documentation, and manage day to day administrative tasks.
Operational coverage centered on billing and accounts receivable functions, with staff using the system to coordinate calls and status inquiries to IPA and health plans for claim status updates. Governance adjustments included formalizing the Provider Dispute Resolution process within Brightree Business Management, assigning responsibility for claim follow up and payer outreach, and documenting workflows for claim status escalation. The implementation emphasized procedural controls and case tracking for DME claim lifecycle management rather than large scale technical integrations.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 Glendale Pharmacy deployed Microsoft 365 to support Collaboration across its 15 person retail operation. The deployment is structured as a cloud hosted Microsoft 365 tenant provisioned for small business use, centralizing email, file storage, and collaboration services under a single subscription and administered internally by the business owner or designated staff. Glendale Pharmacy Microsoft 365 Collaboration supports core business functions including staff communication, document management, and scheduling tied to retail pharmacy operations. The implementation is surfaced on the company website where Microsoft 365 services are used to enable contact and productivity workflows.
Microsoft 365 was configured with category aligned capabilities typical for Collaboration implementations, using cloud email and calendaring, online document storage and sharing, and real time communication tools to streamline day to day operations. Governance is lightweight and appropriate for a 15 employee organization, relying on centralized tenant administration, user account management, and role based access controls to manage pharmacy staff and back office users. Operational scope is focused on internal pharmacy teams and customer facing interactions accessible via the website, with workflow alignment toward retail pharmacy tasks, staff coordination, and basic IT administration within a single U S site.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2018 | 2018 |
In 2018, Glendale Pharmacy implemented Microsoft Azure Cloud Services to host and run its public website. The implementation used Microsoft Azure Cloud Services within the Application Hosting and Computing Services category to provide managed cloud compute, platform web hosting, and scalable storage for the retailer's online presence.
The deployment at this 15 employee United States retail pharmacy was structured as a small footprint cloud hosting profile focused on website delivery and content management. Configuration details reflect typical Application Hosting and Computing Services patterns, including a single Microsoft Azure subscription, account level administration, role based access control for website operations, managed storage and backup policies, and monitoring and logging to support availability and incident response.
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Glendale Pharmacy
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Glendale Pharmacy Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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