AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Global RADAR Tech Stack and Enterprise Applications

Global RADAR AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy Hubspot Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Global RADAR deployed Hubspot Live Chat on its public website to provide real-time visitor engagement. Hubspot Live Chat is used as a Chatbots and Conversational AI solution to capture inbound inquiries and support qualification of web leads for sales and client services. The deployment uses a cloud-hosted chat widget embedded in the corporate site, configured to present a persistent chat interface and route conversations to designated internal agents. Implemented functional capabilities include real-time messaging, canned responses and routing rules, chat session transcripts, and lightweight automation for initial lead qualification. Operational coverage focuses on customer-facing website touchpoints and supports sales and client services teams across the organization, with governance layered around response roles, escalation paths to human agents, and standardized message templates to ensure consistent customer interactions.
Global RADAR Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
In 2016, Global RADAR implemented Microsoft 365 for Collaboration. Microsoft 365 is used on their website and across the organization of roughly 200 employees in the United States, supporting professional services business functions such as project delivery, client engagement, and corporate communications. The implementation centers on cloud-hosted Microsoft 365 tenant capabilities, with core collaboration functionality typical of the category including email and calendaring, document collaboration and co-authoring, team chat and meetings. Microsoft 365 is configured to provide shared intranet content, document libraries and real-time collaboration tools to support cross-functional project teams and client-facing workflows. Microsoft 365 is surfaced on Global RADAR’s public site to support corporate content and collaboration touchpoints, while internal operational coverage spans delivery, sales, marketing and administrative teams. Tenant-level deployment is organized around centralized administration and standard collaboration workflows for user provisioning, access controls, and content sharing consistent with Collaboration implementations. Governance is oriented to centralized tenant management, role-based access and content lifecycle practices to align collaboration usage with professional services processes. The narrative emphasizes the relationship Global RADAR Microsoft 365 Collaboration business function and the use of Microsoft 365 on their website as part of their collaboration and corporate communications stack.
Global RADAR CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy Hubspot CRM CRM CRM n/a 2020 2020
In 2020, Global RADAR implemented Hubspot CRM as its CRM to instrument and manage web-originated leads on its public website. The deployment targets web-based lead capture and centralized contact management for the 200-employee professional services firm operating from the United States. Hubspot CRM was configured to capture website submissions and track prospect engagement, using the Hubspot CRM contact database, forms, and contact activity timelines. Configuration work included property mapping for lead source attribution, standardized contact records, and pipeline stages aligned to sales opportunity workflows and contact lifecycle management. The implementation is embedded on Global RADAR's website to route inbound inquiries directly into Hubspot CRM for follow up by marketing and sales teams. Operational coverage includes marketing and sales functions, with the CRM serving as the single source of truth for web-sourced prospects and ongoing engagement tracking; no additional external system integrations were specified in the source. Governance focused on lead assignment rules and lifecycle handoffs between marketing and sales, alongside contact deduplication and property governance enforced during rollout. User onboarding and role-based access controls were applied to align CRM usage across teams, establishing Hubspot CRM as the primary system for website-driven customer engagement.
CRM CRM 2016 2016
Customer Data Platform CRM 2018 2018
Customer Experience CRM 2018 2018
Customer Support CRM 2017 2017
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2021 2021
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Global RADAR ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2021 2021
Global RADAR IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Global RADAR

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Global RADAR Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Global RADAR IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Global RADAR digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Global RADAR Technographics
Global RADAR is a Professional Services organization based in United States, with around 200 employees and annual revenues of $20.0 million.
Global RADAR operates a diverse technology stack with applications such as Hubspot Live Chat, Microsoft 365 and Hubspot CRM, covering areas like Chatbots and Conversational AI, Collaboration and CRM.
Global RADAR has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as HubSpot and Microsoft.
Global RADAR recently adopted applications including Hubspot Marketing Automation in 2021, Salesforce Sales Cloud in 2021 and New Relic APM in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Global RADAR’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Global RADAR’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Global RADAR technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.