Miami, 33131, FL,
United States
Global RADAR Technographics
Global RADAR Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Global RADAR and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Global RADAR employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Global RADAR has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2016, Hubspot CRM for CRM in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Global RADAR is running and its propensity to invest more and deepen its relationship with HubSpot , Microsoft , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Global RADAR revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Global RADAR intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Global RADAR Tech Stack and Enterprise Applications
Global RADAR AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Global RADAR deployed Hubspot Live Chat on its public website to provide real-time visitor engagement. Hubspot Live Chat is used as a Chatbots and Conversational AI solution to capture inbound inquiries and support qualification of web leads for sales and client services.
The deployment uses a cloud-hosted chat widget embedded in the corporate site, configured to present a persistent chat interface and route conversations to designated internal agents. Implemented functional capabilities include real-time messaging, canned responses and routing rules, chat session transcripts, and lightweight automation for initial lead qualification. Operational coverage focuses on customer-facing website touchpoints and supports sales and client services teams across the organization, with governance layered around response roles, escalation paths to human agents, and standardized message templates to ensure consistent customer interactions.
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Global RADAR Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Global RADAR implemented Microsoft 365 for Collaboration. Microsoft 365 is used on their website and across the organization of roughly 200 employees in the United States, supporting professional services business functions such as project delivery, client engagement, and corporate communications.
The implementation centers on cloud-hosted Microsoft 365 tenant capabilities, with core collaboration functionality typical of the category including email and calendaring, document collaboration and co-authoring, team chat and meetings. Microsoft 365 is configured to provide shared intranet content, document libraries and real-time collaboration tools to support cross-functional project teams and client-facing workflows.
Microsoft 365 is surfaced on Global RADAR’s public site to support corporate content and collaboration touchpoints, while internal operational coverage spans delivery, sales, marketing and administrative teams. Tenant-level deployment is organized around centralized administration and standard collaboration workflows for user provisioning, access controls, and content sharing consistent with Collaboration implementations.
Governance is oriented to centralized tenant management, role-based access and content lifecycle practices to align collaboration usage with professional services processes. The narrative emphasizes the relationship Global RADAR Microsoft 365 Collaboration business function and the use of Microsoft 365 on their website as part of their collaboration and corporate communications stack.
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Global RADAR CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot CRM | CRM | CRM | n/a | 2020 | 2020 |
In 2020, Global RADAR implemented Hubspot CRM as its CRM to instrument and manage web-originated leads on its public website. The deployment targets web-based lead capture and centralized contact management for the 200-employee professional services firm operating from the United States.
Hubspot CRM was configured to capture website submissions and track prospect engagement, using the Hubspot CRM contact database, forms, and contact activity timelines. Configuration work included property mapping for lead source attribution, standardized contact records, and pipeline stages aligned to sales opportunity workflows and contact lifecycle management.
The implementation is embedded on Global RADAR's website to route inbound inquiries directly into Hubspot CRM for follow up by marketing and sales teams. Operational coverage includes marketing and sales functions, with the CRM serving as the single source of truth for web-sourced prospects and ongoing engagement tracking; no additional external system integrations were specified in the source.
Governance focused on lead assignment rules and lifecycle handoffs between marketing and sales, alongside contact deduplication and property governance enforced during rollout. User onboarding and role-based access controls were applied to align CRM usage across teams, establishing Hubspot CRM as the primary system for website-driven customer engagement.
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CRM | CRM |
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2016 | 2016 |
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Customer Data Platform | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Global RADAR ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Global RADAR IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Global RADAR
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Global RADAR Executives
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