London, SW1H 9NP,
United Kingdom
Go-Ahead Group Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Go-Ahead Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 27139 Go-Ahead Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Go-Ahead Group has purchased the following applications: More4apps AP Invoice Wizard for AP Automation in 2018, Microsoft 365 for Collaboration in 2018, Concrete CMS for Web Content Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Go-Ahead Group is running and its propensity to invest more and deepen its relationship with More4apps , Oracle , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Go-Ahead Group revenues, which have grown to $4.09 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Go-Ahead Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| More4apps | Legacy | More4apps AP Invoice Wizard | AP Automation | ERP Financial Management | n/a | 2018 | 2018 |
In 2018, Go-Ahead Group deployed More4apps AP Invoice Wizard as part of an AP Automation initiative in the United Kingdom. The implementation targeted accounts payable and finance operations to ingest and validate refunds and claim invoices originating from a third-party CRM following the February 2018 Department for Transport change.
More4apps AP Invoice Wizard was configured to import, map, and validate claim invoices and refunds, applying business validation rules and batching to standardize invoice data before system entry. The implementation emphasized automated validation and high-throughput ingestion capabilities consistent with AP Automation workflows to reduce manual intervention during invoice intake.
Integrations were explicitly between the third-party CRM as the invoice source and Oracle E-Business Suite as the target ERP for posting payables, enabling a direct transactional flow into Oracle E-Business Suite. Operational coverage centered on AP and claims processing teams across the UK, centralizing intake and reducing reconciliation work while improving traceability of claim invoices.
Governance and process changes reinforced standardized data validation and an intake workflow optimized for claims volume, with the More4apps AP Invoice Wizard reshaping invoicing within 24 hours as referenced in the case. The deployment enabled Go-Ahead Group to process close to 20,000 claims per week and delivered clearer audit controls and faster processing as reported in the case study.
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AR Automation | ERP Financial Management |
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2018 | 2018 |
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ERP Financial | ERP Financial Management |
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2021 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Go-Ahead Group implemented Microsoft 365 to standardize Collaboration for corporate communications, employee productivity, and coordination across operating functions in the United Kingdom. Using Microsoft 365 on their website indicates active tenant-level deployment of the Microsoft 365 suite as the primary cloud collaboration platform.
The Microsoft 365 deployment centers on core Collaboration modules including Exchange Online for email, SharePoint Online for intranet and document management, Microsoft Teams for real-time collaboration, OneDrive for Business for file sync, and the Office applications for end-user productivity. Governance and operational controls were organized at the tenant level, with group and site provisioning, information architecture for document lifecycles, and sharing controls to manage permissions and external collaboration across Go-Ahead Group business functions.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Concrete CMS | Legacy | Concrete CMS | Web Content Management | Content Management | n/a | 2019 | 2019 |
In 2019, Go-Ahead Group implemented Concrete CMS for Web Content Management. The Concrete CMS deployment was used to support content publishing and editorial operations on the company public website, centralizing page authoring, template management, and media asset handling.
Configuration emphasized WYSIWYG page editing, modular templates, and role based access controls to separate editorial and publishing privileges. The implementation included content approval workflows and scheduling to align publishing with corporate communications calendars, with operational scope focused on web content teams and marketing functions. Governance covered editorial workflow rules, user permission structures, and ongoing content stewardship processes to standardize templates and metadata across the site.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Backup as a Service (BaaS) | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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