GoGuardian
2030 East Maple Avenue, Suite 100,
El Segundo, 90245, CA,
United States
El Segundo, 90245, CA,
United States
1 888-310-0410
Professional Services
GoGuardian Technographics
GoGuardian Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by GoGuardian and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 GoGuardian employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that GoGuardian has purchased the following applications: Sage Intacct for ERP Financial in 2012, Lattice Grow for Employee Engagement in 2022, Zendesk Chat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems GoGuardian is running and its propensity to invest more and deepen its relationship with Sage , Lattice , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing GoGuardian revenues, which have grown to $95.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for GoGuardian intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
GoGuardian Tech Stack and Enterprise Applications
GoGuardian ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, GoGuardian implemented Sage Intacct as its ERP Financial platform to automate core finance workflows and centralize order-to-cash operations. The deployment focused on cloud-based financial management, positioning Sage Intacct as the system of record for invoicing and receivables within the finance organization.
Configuration work centered on automating the order-to-cash lifecycle, including invoice generation, accounts receivable management, cash application, and general ledger posting, with workflow automation to reduce manual handoffs. Sage Intacct was used to standardize billing cadence and to produce consolidated financial reporting and audit-ready transactional trails.
Operational coverage spanned GoGuardian finance and revenue operations, aligning billing, collections, and reconciliation processes under a single ERP Financial solution. The implementation emphasized centralized controls and process orchestration for invoice-to-cash activities rather than perimeter integrations.
Governance changes included formalized AR processes, automated approval and exception workflows, and stricter reconciliation routines to support scalability. As an explicit outcome, automating order-to-cash with Sage Intacct increased GoGuardian’s cash flow by 50 percent.
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GoGuardian HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Lattice | Legacy | Lattice Grow | Employee Engagement | HCM | n/a | 2022 | 2022 |
In 2022, GoGuardian implemented Lattice Grow to support Employee Engagement within its HR and performance program. The US based rollout was driven by the People team and focused on linking engagement measurement to career development and manager coaching workflows.
Lattice Grow was configured to run recurring engagement surveys, pulse surveys, and two formal review cycles per year, and to expand and manage approximately 65 job tracks. Configuration emphasized career laddering and role definitions, enabling structured career roadmaps and standardized review templates across job tracks.
The implementation concentrated on HR and people manager workflows, with the People team using Lattice Grow for performance reviews, engagement diagnostics, and manager development conversations. Operational coverage was US only as stated, and the platform was positioned as the central system for running surveys and review cycles within GoGuardian’s people operations.
Governance changes included instituting regular survey rhythms, formalizing biannual review cycles, and using job track data to guide talent conversations. The People team translated engagement feedback captured in Lattice Grow into benefits and retention actions, informing enhancements such as increased 401k matching and expanded parental leave.
Outcomes reported in the implementation narrative include clearer career roadmaps, improved manager development conversations, and the direct translation of engagement results into benefits and retention decisions. The account links the Lattice Grow deployment to operational improvements in HR performance management and employee engagement practices.
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GoGuardian AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, GoGuardian implemented Zendesk Chat on its website. The deployment centers on a web-embedded Zendesk Chat live chat widget to capture inbound web inquiries, placing the implementation squarely within the Chatbots and Conversational AI category and serving GoGuardian customer support and web engagement workflows.
Configuration emphasized standard Chatbots and Conversational AI capabilities, including real-time agent routing, trigger-based proactive chat invitations, canned responses, session transcript capture, and an agent dashboard for concurrent session handling. Built-in reporting and activity logs were enabled to support operational monitoring of chat volume and agent utilization, reflecting typical conversational platform instrumentation.
Operational ownership remained with GoGuardian support teams, with the widget managed on goguardian.com and incorporated into existing support shift schedules and moderation policies. Governance focused on chat routing rules, agent assignment protocols, and transcript retention practices to align conversational handling with established customer service processes.
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GoGuardian Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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GoGuardian Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2014 | 2014 |
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GoGuardian Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2018 | 2018 |
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GoGuardian CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Account Based Marketing | CRM |
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2020 | 2020 |
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Customer Data Platform | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Sales Engagement | CRM |
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2020 | 2020 |
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GoGuardian ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Performance Management | ITSM |
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2014 | 2014 |
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2018 | 2018 |
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GoGuardian PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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GoGuardian TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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GoGuardian PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2020 | 2020 |
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GoGuardian IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2015 | 2015 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Database Management | IaaS |
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2014 | 2014 |
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GoGuardian CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at GoGuardian
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Co-Founder and CTO | CXO | Finance | |
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Data Infrastructure Engineer | Manager | IT | |
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Software Engineer | Manager | IT | |
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Software Engineer | Manager | IT | |
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Product Manager, Data Scientist | Manager | IT | |
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AR Specialist | Manager | Finance | |
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AR Accountant | Manager | Finance | |
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Senior Finance Manager | Manager | Finance | |
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Vice President , Customer Experience | VP | Customer Service | |
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Customer Success Manager | Manager | Customer Service | |
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Director, Customer Success | Director | Customer Service | |
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Customer Success Operations Manager | Manager | Customer Service | |
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Apps Being Evaluated by GoGuardian Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from GoGuardian IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the GoGuardian digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD GoGuardian Technographics
GoGuardian is a Professional Services organization based in United States,
with around 700 employees and annual revenues of $95.0 million.
GoGuardian operates a diverse technology stack with applications such as
Sage Intacct, Lattice Grow and Zendesk Chat,
covering areas like ERP Financial, Employee Engagement and Chatbots and Conversational AI.
GoGuardian has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Lattice and Zendesk.
GoGuardian recently adopted applications including
Lattice Grow in 2022, DocuSign eSignature in 2021 and Hubspot Marketing Automation in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of GoGuardian’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates GoGuardian’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete GoGuardian technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.