AI Buyer Insights:

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● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

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● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

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● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

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● Michelin, an e2open customer evaluated Oracle Transportation Management

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● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

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● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

GOL Linhas Aéreas
Location
Praca Comandante Linneu Gomes, S/N Portaria 3, prEdio 24 Jardim Aeroporto,
Sao Paulo, 04626-020,
Brazil
Website
https://www.voegol.com.br/
Phone
55 11 2128 4700
Artw industry
Transportation
Employee
Revenue

GOL Linhas Aéreas Technographics

GOL Linhas Aéreas Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by GOL Linhas Aéreas and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 14048 GOL Linhas Aéreas employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that GOL Linhas Aéreas has purchased the following applications: Leaseweb iWeb Cloud for Application Hosting and Computing Services in 2014, New Relic APM for Application Performance Management in 2016, Inbenta Enterprise Semantic Search for Application, Web and Enterprise Search in 2016 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems GOL Linhas Aéreas is running and its propensity to invest more and deepen its relationship with Leaseweb , Microsoft , New Relic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing GOL Linhas Aéreas revenues, which have grown to $3.01 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for GOL Linhas Aéreas intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

GOL Linhas Aéreas Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Leaseweb Legacy Leaseweb iWeb Cloud Application Hosting and Computing Services IaaS n/a 2014 2014
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2015 2015
Content Delivery Network IaaS 2016 2016
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
New Relic Legacy New Relic APM Application Performance Management ITSM n/a 2016 2016
Application Performance Management ITSM 2020 2020
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Inbenta Technologies Legacy Inbenta Enterprise Semantic Search Application, Web and Enterprise Search Content Management n/a 2016 2016
In 2016, GOL Linhas Aéreas deployed Inbenta Enterprise Semantic Search to power its GAL virtual assistant and WhatsApp self-service for passenger support. GOL Linhas Aéreas implemented Inbenta Enterprise Semantic Search in the Application, Web and Enterprise Search category to centralize semantic knowledge and automate conversational workflows for passenger interactions across Brazil. The implementation configured Inbenta Enterprise Semantic Search to provide semantic search and knowledge management capabilities that feed natural language understanding and response generation for the GAL chatbot and WhatsApp channel. Functional capabilities included conversational intent resolution, knowledge base indexing for help center content, and automated check in flows routed through the chat interfaces. Integrations were concentrated on the GAL virtual assistant, WhatsApp self-service, and the airline help center to create an omnichannel passenger support surface, with operational coverage focused on passenger support and contact center workloads in Brazil. Governance emphasized iterative knowledge tuning and conversational rule updates driven by contact center interactions, and the rollout produced explicit outcomes cited by the vendor, including millions of queries deflected and approximately 35% of check ins completed via WhatsApp, which reduced pressure on contact centers.
Enterprise Content Management Content Management 2017 2017
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Asset Performance Management ERP Services and Operations 2021 2021
Reservation and Booking Management ERP Services and Operations 2012 2012
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Campaign Management CRM 2020 2020
Customer Experience CRM 2017 2017
Customer Support CRM 2020 2020
Customer Support CRM 2019 2019
Customer Support CRM 2015 2015
Digital Advertising Platform CRM 2013 2013
Digital Advertising Platform CRM 2013 2013
Digital Advertising Platform CRM 2013 2013
Tag Management CRM 2020 2020
AI Development
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Generative AI Platforms AI Development 2025 2025
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2021 2021
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Natural Language Processing AI-Powered Application 2020 2020
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Personalization and Product Recommendations eCommerce 2023 2023
Personalization and Product Recommendations eCommerce 2025 2025
Personalization and Product Recommendations eCommerce 2025 2025
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2020 2020
Web Application Firewalls (WAF) CyberSecurity 2021 2021
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2021 2021
IT Decision Makers and Key Stakeholders at GOL Linhas Aéreas
First Name Last Name Title Function Department Email Phone
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Show All Contacts
Apps Being Evaluated by GOL Linhas Aéreas Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD GOL Linhas Aéreas Technographics

GOL Linhas Aéreas is a Transportation organization based in Brazil, with around 14048 employees and annual revenues of $3.01 billion.

GOL Linhas Aéreas operates a diverse technology stack with applications such as Leaseweb iWeb Cloud, New Relic APM and Inbenta Enterprise Semantic Search, covering areas like Application Hosting and Computing Services, Application Performance Management and Application, Web and Enterprise Search.

GOL Linhas Aéreas has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Leaseweb, New Relic and Inbenta Technologies.

GOL Linhas Aéreas recently adopted applications including PROS Fare Finder Agent in 2025, SabreMosaic in 2025 and PROS eCommerce Personalization in 2025, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of GOL Linhas Aéreas’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates GOL Linhas Aéreas’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete GOL Linhas Aéreas technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.