Gold Care Homes
Gidar House, 13 The Crossway,
Uxbridge, UB10 0JH,
United Kingdom
Uxbridge, UB10 0JH,
United Kingdom
44 18 9525-7010
Healthcare
Gold Care Homes Technographics
Gold Care Homes Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Gold Care Homes and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Gold Care Homes employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Gold Care Homes has purchased the following applications: Sage Intacct for ERP Financial in 2024, Softworks HR Management for Core HR in 2020, LiveChat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gold Care Homes is running and its propensity to invest more and deepen its relationship with Sage , Softworks , Breezy HR or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gold Care Homes revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gold Care Homes intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Gold Care Homes Tech Stack and Enterprise Applications
Gold Care Homes ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2024 | 2024 |
In 2024 Gold Care Homes implemented Sage Intacct as its ERP Financial application and is exposing Sage Intacct functionality on its corporate website. The deployment is positioned to centralize core financial management for the organization, aligning the vendor product name Sage Intacct with the company finance function and the ERP Financial category.
The implementation centers on standard ERP Financial modules, with configuration focused on general ledger, accounts payable, accounts receivable, and consolidated financial reporting. Automation of routine transactional workflows and scheduled financial reporting are consistent with the applied Sage Intacct configuration and with typical ERP Financial capabilities.
Architecture follows a cloud hosted SaaS model consistent with Sage Intacct, centralizing accounting data and supporting the finance team across Gold Care Homes in the United Kingdom. Surface level integration with the company website is evident from public site usage of Sage Intacct, while no additional external system integrations are specified in source information.
Governance and process changes emphasize a single chart of accounts, standardized month end close procedures, and centralized financial reporting ownership within the corporate finance function. The narrative links Gold Care Homes, Sage Intacct, ERP Financial and core finance and accounting operations to clarify the application to business function relationship.
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Gold Care Homes HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Softworks | Legacy | Softworks HR Management | Core HR | HCM | n/a | 2020 | 2020 |
In 2020 Gold Care Homes implemented Softworks HR Management, deploying a Core HR application to centralize HR processes and support operational HR delivery across care homes. The initial implementation emphasized hands on HR business partner support to 12 Care Home Managers and their teams, providing expert advice on employee relations cases including disciplinary, grievance, safeguarding, whistleblowing, ACAS and Tribunal matters, with notes indicating coverage of approximately 800 employees per HRBP.
Softworks HR Management was configured to support standard Core HR workflows, including on boarding and off boarding for management and head office roles, long term and short term sickness tracking with capability process management, case management for employee relations, training and development needs analysis and delivery for Home Management Teams, and policy creation and amendment. The implementation included MI reporting capabilities to run management information reports, identify trends and patterns, and inform changes to processes and guidance.
The project involved close collaboration with the internal IT team on the introduction and implementation of the HRIS system, and operational coverage extended across individual care homes and head office, with collective and one to one staff consultations for changes to terms and conditions. The rollout emphasized standardisation of processes across sites to enable consistent configuration of Softworks HR Management and to support reorganisations and restructurings of care homes while keeping staff and management updated.
Governance was structured around process standardisation, coaching and guidance for managers on HR policies and procedures, and formalised consultation workflows for restructures and contractual changes. Routine activities managed through the system included managing employee relations cases, following capability processes where required, conducting consultations, delivering training to home managers, and ensuring ongoing compliance with CQC, Home Office and other government legislation.
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Payroll | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2013 | 2013 |
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Gold Care Homes AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020 Gold Care Homes deployed LiveChat on its public website. The implementation uses LiveChat as a Chatbots and Conversational AI solution embedded via the site widget to capture visitor enquiries and initiate real-time messaging sessions.
Gold Care Homes uses LiveChat as a Chatbots and Conversational AI application to support admissions, front desk, and family engagement business functions, with UK-based administrative and admissions staff operating the LiveChat console. The deployment was configured with category-aligned capabilities such as pre-chat forms, canned responses, session transcripts, and agent routing to standardize inbound enquiry handling and preserve conversation records. Governance focused on defining chat handling procedures, staffing coverage for live sessions, and basic operator training to align conversational workflows with existing admissions and reception processes.
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Gold Care Homes Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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Gold Care Homes CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Gold Care Homes PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Gold Care Homes IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Gold Care Homes
| First Name | Last Name | Title | Function | Department | Phone | |
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HR Business Partner | Manager | HR | |
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Payroll Administrator | Manager | Finance | |
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Chief Operating Officer | CXO | Finance | |
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Chief Financial Officer | CXO | Finance | |
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Apps Being Evaluated by Gold Care Homes Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Gold Care Homes IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Gold Care Homes digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Gold Care Homes Technographics
Gold Care Homes is a Healthcare organization based in United Kingdom,
with around 200 employees and annual revenues of $30.0 million.
Gold Care Homes operates a diverse technology stack with applications such as
Sage Intacct, Softworks HR Management and LiveChat,
covering areas like ERP Financial, Core HR and Chatbots and Conversational AI.
Gold Care Homes has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Softworks and LiveChat, Inc..
Gold Care Homes recently adopted applications including
Sage Intacct in 2024, Mixpanel in 2021 and Intuit Mailchimp in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Gold Care Homes’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Gold Care Homes’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Gold Care Homes technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.