Cremorne, 2090, NSW,
Australia
Goldair Handling Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Goldair Handling and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3500 Goldair Handling employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Goldair Handling has purchased the following applications: Amadeus Altea Departure Control - Customer Management for Airport Management in 2018, Workable ATS for Applicant Tracking System in 2020, GoDaddy for Application Hosting and Computing Services in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Goldair Handling is running and its propensity to invest more and deepen its relationship with Amadeus IT Group , Workable , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Goldair Handling revenues, which have grown to $6.83 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Goldair Handling intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Amadeus IT Group | Legacy | Amadeus Altea Departure Control - Customer Management | Airport Management | ERP Services and Operations | n/a | 2018 | 2018 | In 2018, Goldair Handling implemented Amadeus Altea Departure Control - Customer Management to centralize passenger and customer records across its ground handling operations. The implementation established Amadeus Altea Departure Control - Customer Management as Goldair Handling Customer Relationship Management for passenger service orchestration and agent-assisted check-in workflows. Configuration focused on centralized customer profile management, persistent interaction history, complaint and service request tracking, and contact preference management. The deployment leveraged CRM-aligned capabilities including case ticketing for service incidents, templated operational communications, and agent queue configuration to support service desk operations. The implementation was integrated into departure control operational flows to keep passenger records and check-in status synchronized with agent workstations and gate processes. Operational scope covered Goldair Handling ground operations and passenger service teams in Australia, using the application to coordinate frontline agents, operations control, and customer service desks. Governance changes centered on standardizing customer data capture, instituting role-based access controls for passenger information, and updating service desk workflows to route and resolve cases through the Customer Relationship Management capability of the platform. |
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Workable | Legacy | Workable ATS | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2017 | 2017 |
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2017 | 2017 |
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| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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| Date | Company | Status | Vendor | Product | Category | Market |
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