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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Goldair Handling Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Amadeus IT Group Legacy Amadeus Altea Departure Control - Customer Management Airport Management ERP Services and Operations n/a 2018 2018 In 2018, Goldair Handling implemented Amadeus Altea Departure Control - Customer Management to centralize passenger and customer records across its ground handling operations. The implementation established Amadeus Altea Departure Control - Customer Management as Goldair Handling Customer Relationship Management for passenger service orchestration and agent-assisted check-in workflows. Configuration focused on centralized customer profile management, persistent interaction history, complaint and service request tracking, and contact preference management. The deployment leveraged CRM-aligned capabilities including case ticketing for service incidents, templated operational communications, and agent queue configuration to support service desk operations. The implementation was integrated into departure control operational flows to keep passenger records and check-in status synchronized with agent workstations and gate processes. Operational scope covered Goldair Handling ground operations and passenger service teams in Australia, using the application to coordinate frontline agents, operations control, and customer service desks. Governance changes centered on standardizing customer data capture, instituting role-based access controls for passenger information, and updating service desk workflows to route and resolve cases through the Customer Relationship Management capability of the platform.
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Workable Legacy Workable ATS Applicant Tracking System HCM n/a 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
GoDaddy Legacy GoDaddy Application Hosting and Computing Services IaaS n/a 2017 2017
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Collaboration Collaboration 2017 2017
IT Decision Makers and Key Stakeholders at Goldair Handling
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Goldair Handling Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Goldair Handling Technographics

Goldair Handling is a Transportation organization based in Australia, with around 3500 employees and annual revenues of $6.83 billion.

Goldair Handling operates a diverse technology stack with applications such as Amadeus Altea Departure Control - Customer Management, Workable ATS and GoDaddy, covering areas like Airport Management, Applicant Tracking System and Application Hosting and Computing Services.

Goldair Handling has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Amadeus IT Group, Workable and GoDaddy.

Goldair Handling recently adopted applications including Workable ATS in 2020, Amadeus Altea Departure Control - Customer Management in 2018 and GoDaddy in 2017, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Goldair Handling’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Goldair Handling’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Goldair Handling technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.