Cremorne, 2090, NSW,
Australia
Goldair Handling Technographics
Goldair Handling Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Goldair Handling and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3500 Goldair Handling employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Goldair Handling has purchased the following applications: Workable ATS for Applicant Tracking System in 2020, Amadeus Altea Departure Control - Customer Management for Airport Management in 2018, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Goldair Handling is running and its propensity to invest more and deepen its relationship with Workable , Amadeus IT Group , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Goldair Handling revenues, which have grown to $6.83 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Goldair Handling intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Goldair Handling Tech Stack and Enterprise Applications
Goldair Handling HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workable | Legacy | Workable ATS | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020 Goldair Handling implemented Workable ATS as an Applicant Tracking System. Goldair Handling, a transportation company with approximately 3,500 employees, embedded Workable on its public careers pages to publish open roles and capture candidate applications directly through the website. The deployment emphasizes web-based candidate intake and centralization of applicant data in Workable ATS.
The implementation centers on standard Applicant Tracking System capabilities including job requisition publishing, candidate sourcing and application intake via embedded forms, stage-based applicant tracking, interview scheduling and consolidated candidate profiles. Operational ownership sits with the corporate talent acquisition function and hiring managers who use the system to manage vacancies and move candidates through configured hiring workflows and role-based permissions. Governance activity included configuring hiring stages, user roles and workflow automation inside Workable ATS to align with Goldair Handling recruitment processes.
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Goldair Handling ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amadeus IT Group | Legacy | Amadeus Altea Departure Control - Customer Management | Airport Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Goldair Handling implemented Amadeus Altea Departure Control - Customer Management to centralize passenger and customer records across its ground handling operations. The implementation established Amadeus Altea Departure Control - Customer Management as Goldair Handling Customer Relationship Management for passenger service orchestration and agent-assisted check-in workflows.
Configuration focused on centralized customer profile management, persistent interaction history, complaint and service request tracking, and contact preference management. The deployment leveraged CRM-aligned capabilities including case ticketing for service incidents, templated operational communications, and agent queue configuration to support service desk operations.
The implementation was integrated into departure control operational flows to keep passenger records and check-in status synchronized with agent workstations and gate processes. Operational scope covered Goldair Handling ground operations and passenger service teams in Australia, using the application to coordinate frontline agents, operations control, and customer service desks.
Governance changes centered on standardizing customer data capture, instituting role-based access controls for passenger information, and updating service desk workflows to route and resolve cases through the Customer Relationship Management capability of the platform.
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Goldair Handling Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Goldair Handling deployed Microsoft 365 as its Collaboration platform. Microsoft 365 is referenced in the company website markup, indicating active use of Microsoft 365 for core workplace capabilities and visible integration into their web presence. Goldair Handling Microsoft 365 Collaboration supports corporate communications, document management, team collaboration, and employee productivity as primary business functions. The explicit link between Goldair Handling and Microsoft 365 on the website confirms the application name and the Collaboration category relationship.
The implementation aligns with standard Microsoft 365 capability sets, including cloud email, real time team collaboration, intranet and document libraries, and personal file sync and share. Functional modules consistent with this Collaboration deployment include Exchange Online for enterprise email, Microsoft Teams for meetings and messaging, SharePoint Online for intranet and document management, and OneDrive for individual file storage and sync. Operational governance is expected to follow centralized tenant administration with role based access controls and policy driven content and sharing controls, assigning governance responsibilities to IT and compliance functions. Integration patterns implied by a Microsoft 365 centric installation include identity and single sign on, email routing, and content governance workflows, aligning the Collaboration platform with Goldair Handling business operations.
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Goldair Handling IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Goldair Handling
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by Goldair Handling Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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