Phoenix, 85018, AZ,
United States
Goldberg & Osborne Technographics
Goldberg & Osborne Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Goldberg & Osborne and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Goldberg & Osborne employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Goldberg & Osborne has purchased the following applications: Adobe Connect for Audio Video and Web Conferencing in 2017, DocuSign eSignature for Digital Signing in 2021, Podium Interaction Management for Customer Engagement in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Goldberg & Osborne is running and its propensity to invest more and deepen its relationship with Adobe Systems , Microsoft , Docusign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Goldberg & Osborne revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Goldberg & Osborne intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Goldberg & Osborne Tech Stack and Enterprise Applications
Goldberg & Osborne Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Goldberg & Osborne implemented Adobe Connect for Audio Video and Web Conferencing and embedded the Adobe Connect application on its corporate website to deliver client workshops and synchronous engagements. The 200 employee professional services firm used the website-hosted Adobe Connect sessions to provide externally accessible meeting rooms and registration links for clients and prospects.
Configuration emphasized core Audio Video and Web Conferencing capabilities such as persistent virtual meeting rooms, screen and file sharing, session recording, and attendee registration workflows, aligning with typical virtual training and client engagement use cases. Administration and scheduling were centralized through application-level user management and site-embedded session links to streamline bookings across practice groups, while session content and recordings were published via the public website for external access.
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Collaboration | Collaboration |
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2017 | 2017 |
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Goldberg & Osborne Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docusign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Goldberg & Osborne implemented DocuSign eSignature as a Digital Signing solution on its public website to capture client signatures for professional services agreements. The deployment embedded DocuSign eSignature into website intake and client engagement flows, enabling electronically executed agreements and auditable signing records using the DocuSign eSignature platform.
Configuration focused on embedded signing sessions, reusable templates, recipient routing and envelope management, leveraging standard Digital Signing capabilities for signature authentication and audit trail capture. The implementation supports client facing contract execution and document lifecycle control within the website experience, with governance centered on template standardization and role based access to signing envelopes.
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Goldberg & Osborne CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Podium Corp | Legacy | Podium Interaction Management | Customer Engagement | CRM | n/a | 2019 | 2019 |
In 2019, Goldberg & Osborne deployed Podium Interaction Management on their website. Goldberg & Osborne implemented Podium Interaction Management, a Customer Engagement application, to centralize and manage inbound web-originated customer communications through their public site.
The implementation focused on embedding Podium Interaction Management into the corporate web experience, configuring the platform to capture web messaging, persist conversation history, and consolidate customer contact information for front office teams. Podium Interaction Management was configured to provide a unified message inbox and interaction threading, consistent with Customer Engagement functional workflows for message routing and response tracking.
Operational coverage is scoped to website-originated interactions and is used by customer service and client-facing marketing teams, aligning the application with sales inquiry handling and service intake functions. Architecture is web-embedded, with the application acting as the primary interaction capture layer on the site and feeding consolidated conversation records into team-level workflows.
Governance focused on inbox ownership, agent routing rules, and standardized response workflows to support consistent handling of web messages and inquiries. The deployment emphasized operationalizing Customer Engagement patterns such as centralized conversation management, contact capture, and role-based message assignment without referencing additional system integrations.
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Customer Support | CRM |
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2014 | 2014 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Goldberg & Osborne IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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SD-WAN | IaaS |
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2017 | 2017 |
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Goldberg & Osborne CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at Goldberg & Osborne
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Apps Being Evaluated by Goldberg & Osborne Executives
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