AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Golden Tulip Hotels Tech Stack and Enterprise Applications

Golden Tulip Hotels ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
TeamSystem Legacy TeamSystem Hospitality Hospitality ERP ERP Services and Operations n/a 2021 2021
In 2021, Golden Tulip Rome Piram, part of Golden Tulip Hotels, implemented TeamSystem Hospitality as a full Hospitality ERP solution in Rome, Italy. The deployment was scoped to digitize front desk, F&B and finance processes to improve operational control and real time data flow across the property. TeamSystem Hospitality was deployed with an explicit module set including the property management system PMS, digital signature, housekeeping app, Cassa in Cloud for F&B, TS Studio accounting, TS Digital Invoice, Channel Manager and Revenue Manager. These components provided consolidated guest and transaction records, electronic invoicing, centralized F&B cash handling and revenue optimization capabilities consistent with Hospitality ERP functional workflows. The implementation integrated the modules to enable real time synchronization between the PMS, Channel Manager, Revenue Manager and TS Studio accounting, maintaining aligned inventory, rates and financial postings across front office, distribution and finance functions. Operational coverage was focused on the Rome site and its front desk, housekeeping teams, F&B outlets and property finance staff. Governance and workflow changes included digital check in and check out with electronic signature, mobile tasking for housekeeping through the housekeeping app, point of sale and cash management for food and beverage via Cassa in Cloud feeding TS Studio accounting, and standardized fiscal invoicing through TS Digital Invoice. These process restructurings centralized transaction capture and streamlined handoffs between operational teams and accounting. The vendor case study reports concrete outcomes from the TeamSystem Hospitality deployment, notably stronger F&B performance with beverage revenue reaching approximately 30 percent of total revenue, and integrated revenue management supporting coordinated pricing and channel distribution efforts.
Golden Tulip Hotels Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2018 2018
In 2018 Golden Tulip Hotels deployed Microsoft 365 as its primary Collaboration platform. The Microsoft 365 deployment is surfaced on the company public website and provides cloud-hosted productivity and communication tools for its 87 employees in the Netherlands, supporting corporate and property-level operational staff with email, document collaboration and internal communications. Configuration emphasizes core Collaboration capabilities such as Exchange Online email, SharePoint Online content management, OneDrive for Business file synchronization and Microsoft Teams for chat and meetings, reflecting standard Collaboration workflows like document co-authoring, scheduling and team channels. Administration and governance are applied through Microsoft 365 administrative controls for license management, user provisioning and role-based access, enabling centralized policy application and operational control across the organization.
Golden Tulip Hotels Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Exact Software Legacy Exact Synergy Document Management Content Management n/a 2009 2009
In 2009 Golden Tulip Hotels implemented Exact Synergy as part of a Document Management rollout supporting the Head Benelux office, the Rome office, and the Central Europe office in Düsseldorf, along with operational hotel sites. Exact Synergy was positioned to centralize document workflows and to act as the authoritative repository for ERP related documentation and procedures, aligning the application to core administrative and operations functions. Configuration and functional scope emphasized document capture, storage, and workflow orchestration consistent with Document Management requirements. Implementation activities included administering document libraries, creating user manuals and process documentation, testing and implementing application changes, and providing end user training for Exact e-Synergy as the ERP facing component of the solution. The deployment was integrated with the estate infrastructure that the administrator managed, specifically WAN and LAN infrastructure, Active Directory for user authentication, corporate e mail for notifications and routing, VoIP telephony and multiple on premise servers that were subject to daily backups. Workstations and laptops were provisioned and configured to access Exact Synergy, and the administrator performed onsite and regional travel to support configuration validation and user onboarding across sites. Operational governance centered on a single system administrator role acting as the link between users and external parties, providing second and third line support, owner level responsibility for the ERP Exact e Synergy instance, and oversight of an IT trainee. Processes institutionalized included documentation standards, training programs, support escalation procedures, and change testing prior to deployment of new or changed applications. Day to day operational duties documented during the implementation included network and Active Directory management, server backup routines, VoIP network management, electronic distribution assistance, and preparing proposals for new hotel IT onboarding. The narrative reflects a combined infrastructure and application administration implementation of Exact Synergy within a Document Management scope across multiple regional offices and hotel sites.
Golden Tulip Hotels CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2014 2014
Marketing Analytics CRM 2015 2015
Golden Tulip Hotels ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2015 2015
Golden Tulip Hotels TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2021 2021
Golden Tulip Hotels PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2015 2015
Golden Tulip Hotels IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
Golden Tulip Hotels CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2020 2020

IT Decision Makers and Key Stakeholders at Golden Tulip Hotels

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Golden Tulip Hotels Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Golden Tulip Hotels IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Golden Tulip Hotels digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Golden Tulip Hotels Technographics
Golden Tulip Hotels is a Leisure and Hospitality organization based in Netherlands, with around 87 employees and annual revenues of $9.0 million.
Golden Tulip Hotels operates a diverse technology stack with applications such as TeamSystem Hospitality, Microsoft 365 and Exact Synergy, covering areas like Hospitality ERP, Collaboration and Document Management.
Golden Tulip Hotels has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as TeamSystem, Microsoft and Exact Software.
Golden Tulip Hotels recently adopted applications including TeamSystem Hospitality in 2021, OneTrust Cookie Consent in 2021 and Microsoft Azure Cloud Services in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Golden Tulip Hotels’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Golden Tulip Hotels’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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