s-Hertogenbosch, 985222 AP,
Netherlands
Golden Tulip Hotels Technographics
Golden Tulip Hotels Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Golden Tulip Hotels and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 87 Golden Tulip Hotels employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Golden Tulip Hotels has purchased the following applications: TeamSystem Hospitality for Hospitality ERP in 2021, Microsoft 365 for Collaboration in 2018, Exact Synergy for Document Management in 2009 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Golden Tulip Hotels is running and its propensity to invest more and deepen its relationship with TeamSystem , Microsoft , Exact Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Golden Tulip Hotels revenues, which have grown to $9.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Golden Tulip Hotels intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Golden Tulip Hotels Tech Stack and Enterprise Applications
Golden Tulip Hotels ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSystem | Legacy | TeamSystem Hospitality | Hospitality ERP | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Golden Tulip Rome Piram, part of Golden Tulip Hotels, implemented TeamSystem Hospitality as a full Hospitality ERP solution in Rome, Italy. The deployment was scoped to digitize front desk, F&B and finance processes to improve operational control and real time data flow across the property.
TeamSystem Hospitality was deployed with an explicit module set including the property management system PMS, digital signature, housekeeping app, Cassa in Cloud for F&B, TS Studio accounting, TS Digital Invoice, Channel Manager and Revenue Manager. These components provided consolidated guest and transaction records, electronic invoicing, centralized F&B cash handling and revenue optimization capabilities consistent with Hospitality ERP functional workflows.
The implementation integrated the modules to enable real time synchronization between the PMS, Channel Manager, Revenue Manager and TS Studio accounting, maintaining aligned inventory, rates and financial postings across front office, distribution and finance functions. Operational coverage was focused on the Rome site and its front desk, housekeeping teams, F&B outlets and property finance staff.
Governance and workflow changes included digital check in and check out with electronic signature, mobile tasking for housekeeping through the housekeeping app, point of sale and cash management for food and beverage via Cassa in Cloud feeding TS Studio accounting, and standardized fiscal invoicing through TS Digital Invoice. These process restructurings centralized transaction capture and streamlined handoffs between operational teams and accounting.
The vendor case study reports concrete outcomes from the TeamSystem Hospitality deployment, notably stronger F&B performance with beverage revenue reaching approximately 30 percent of total revenue, and integrated revenue management supporting coordinated pricing and channel distribution efforts.
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Golden Tulip Hotels Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 Golden Tulip Hotels deployed Microsoft 365 as its primary Collaboration platform. The Microsoft 365 deployment is surfaced on the company public website and provides cloud-hosted productivity and communication tools for its 87 employees in the Netherlands, supporting corporate and property-level operational staff with email, document collaboration and internal communications.
Configuration emphasizes core Collaboration capabilities such as Exchange Online email, SharePoint Online content management, OneDrive for Business file synchronization and Microsoft Teams for chat and meetings, reflecting standard Collaboration workflows like document co-authoring, scheduling and team channels. Administration and governance are applied through Microsoft 365 administrative controls for license management, user provisioning and role-based access, enabling centralized policy application and operational control across the organization.
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Golden Tulip Hotels Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exact Software | Legacy | Exact Synergy | Document Management | Content Management | n/a | 2009 | 2009 |
In 2009 Golden Tulip Hotels implemented Exact Synergy as part of a Document Management rollout supporting the Head Benelux office, the Rome office, and the Central Europe office in Düsseldorf, along with operational hotel sites. Exact Synergy was positioned to centralize document workflows and to act as the authoritative repository for ERP related documentation and procedures, aligning the application to core administrative and operations functions.
Configuration and functional scope emphasized document capture, storage, and workflow orchestration consistent with Document Management requirements. Implementation activities included administering document libraries, creating user manuals and process documentation, testing and implementing application changes, and providing end user training for Exact e-Synergy as the ERP facing component of the solution.
The deployment was integrated with the estate infrastructure that the administrator managed, specifically WAN and LAN infrastructure, Active Directory for user authentication, corporate e mail for notifications and routing, VoIP telephony and multiple on premise servers that were subject to daily backups. Workstations and laptops were provisioned and configured to access Exact Synergy, and the administrator performed onsite and regional travel to support configuration validation and user onboarding across sites.
Operational governance centered on a single system administrator role acting as the link between users and external parties, providing second and third line support, owner level responsibility for the ERP Exact e Synergy instance, and oversight of an IT trainee. Processes institutionalized included documentation standards, training programs, support escalation procedures, and change testing prior to deployment of new or changed applications.
Day to day operational duties documented during the implementation included network and Active Directory management, server backup routines, VoIP network management, electronic distribution assistance, and preparing proposals for new hotel IT onboarding. The narrative reflects a combined infrastructure and application administration implementation of Exact Synergy within a Document Management scope across multiple regional offices and hotel sites.
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Golden Tulip Hotels CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Golden Tulip Hotels ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
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2015 | 2015 |
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Golden Tulip Hotels TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Golden Tulip Hotels PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2015 | 2015 |
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Golden Tulip Hotels IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Golden Tulip Hotels CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Golden Tulip Hotels
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Golden Tulip Hotels Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||