Good Samaritan Hospital
1225 Wilshire Blvd,
Los Angeles, 90017, CA,
United States
Los Angeles, 90017, CA,
United States
1 213-977-2121
Healthcare
Good Samaritan Hospital Technographics
Good Samaritan Hospital Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Good Samaritan Hospital and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3200 Good Samaritan Hospital employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Good Samaritan Hospital has purchased the following applications: Infor Lawson for ERP Financial in 2014, Infor Global HR for Core HR in 2007, Hotjar for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Good Samaritan Hospital is running and its propensity to invest more and deepen its relationship with Infor , Oracle , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Good Samaritan Hospital revenues, which have grown to $32.2 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Good Samaritan Hospital intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Good Samaritan Hospital Tech Stack and Enterprise Applications
Good Samaritan Hospital ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Lawson | ERP Financial | ERP | n/a | 2014 | 2018 |
In 2014, Good Samaritan Hospital implemented Infor Lawson as its ERP Financial system to centralize procurement and inventory receiving workflows across the hospital. The implementation positioned Infor Lawson to support core financial and supply chain functions while aligning daily receiving records with payment and equipment control processes.
The deployment emphasized modules and configurations typical for ERP Financial use cases, including inventory control, purchase order management, accounts payable receiving reconciliation, fixed asset and equipment control, and return of goods processing. Configuration work included goods receipt to PO matching, support for shipping and freight record keeping, and enabling handheld bar coding support to improve warehouse and storeroom transaction accuracy.
Operational coverage extended to the receiving department, storeroom and warehouse operations, procurement, equipment control teams, and finance/accounts payable staff within the hospital. The system supported supervisory workflows for receiving attendants, including scheduling, in-service training coordination, and payroll data alignment, and the implementation reflected requirements for staff proficiency in Microsoft Excel and Lawson ERP usage.
Governance and process refinement focused on standardizing receiving-to-payment workflows and formalizing the return of goods and equipment control procedures. Change management included targeted in-service training for receiving staff and documented operational procedures to ensure consistent use of Infor Lawson across inter-departmental requisition and payment processes.
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Good Samaritan Hospital HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Global HR | Core HR | HCM | n/a | 2007 | 2018 |
In 2007 Good Samaritan Hospital implemented Infor Global HR, a Core HR application, to centralize employee master data and formalize human resources operations across a 3,200 employee healthcare organization. The deployment positioned Infor Global HR as the primary system for core HR functions including employee records, benefits administration, compensation actions, and compliance reporting.
Configuration work focused on Core HR capabilities such as automated change in employment status processing, mass actions for across-the-board increases, end-of-year benefits re-enrollment workflows, and termination processing including final paycheck and PTO payout coordination. Infor Global HR was configured to generate payout statistics, salary projection and cost impact reports for union and non-union groups, benefit census outputs, and the compliance reports used for EEOC-1 and HASC survey submissions.
The implementation consolidated functions previously maintained in the HRIS Lawson system and integrated operational touchpoints with the IMTS timecard database, payroll coordination channels, and external COBRA processing by sending COBRA notification forms to Zenith for handling. Reporting and data exchange workflows were designed to ensure validity and accuracy of records across Infor Global HR, the IMTS timecard system, payroll processes, and the compliance reporting pipeline.
Operational governance included centralized maintenance and enhancement of HRIS applications, a single-team responsibility model for data integrity and reporting, and manager notification workflows to remediate out-of-compliance employees. Routine tasks covered creation and analysis of compliance and turnover metrics, timely input of Change in Employment Status forms, and producing the HR metrics required for quarterly turnover and regulatory filings.
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2009 | 2009 |
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Workforce Management | HCM |
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2009 | 2009 |
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Good Samaritan Hospital CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, Good Samaritan Hospital implemented Hotjar on its public website as part of its Customer Experience tooling. The deployment embedded the Hotjar tracking script across goodsam.org to capture behavioral analytics including session recordings, heatmaps, conversion funnels, and on-page feedback mechanisms.
The Hotjar implementation was configured at the site level to instrument high-traffic pages, service descriptions, and appointment-related content to inform digital patient access and marketing workflows. Operational ownership sits with the hospital digital experience and web operations teams, with governance focused on consent management and data handling tailored to a healthcare context, and the implementation was rolled out iteratively across key site templates to minimize impact on production pages.
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Good Samaritan Hospital IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Good Samaritan Hospital CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Good Samaritan Hospital
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Good Samaritan Hospital Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Good Samaritan Hospital IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Good Samaritan Hospital digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Good Samaritan Hospital Technographics
Good Samaritan Hospital is a Healthcare organization based in United States,
with around 3200 employees and annual revenues of $32.2 million.
Good Samaritan Hospital operates a diverse technology stack with applications such as
Infor Lawson, Infor Global HR and Hotjar,
covering areas like ERP Financial, Core HR and Customer Experience.
Good Samaritan Hospital has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor and Contentsquare.
Good Samaritan Hospital recently adopted applications including
Hotjar in 2021, Microsoft Azure Cloud Services in 2021 and Cloudflare CDN in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Good Samaritan Hospital’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Good Samaritan Hospital’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Good Samaritan Hospital technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.