GoodPractice
Level 1, 50 Frederick Street,
Edinburgh, EH2 1EX,
United Kingdom
Edinburgh, EH2 1EX,
United Kingdom
44 20 7788 7978
Education
GoodPractice Technographics
GoodPractice Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by GoodPractice and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 450 GoodPractice employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that GoodPractice has purchased the following applications: Intellum Evolve Authoring for Learning and Development in 2016, Yomdel Live Chat for Chatbots and Conversational AI in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems GoodPractice is running and its propensity to invest more and deepen its relationship with Intellum , Yomdel , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing GoodPractice revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for GoodPractice intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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GoodPractice Tech Stack and Enterprise Applications
GoodPractice HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intellum | Legacy | Intellum Evolve Authoring | Learning and Development | HCM | n/a | 2016 | 2016 |
In 2016 GoodPractice implemented Intellum Evolve Authoring to support its Learning and Development function, deploying the Intellum Evolve Authoring application to centralize course creation and content production. The engagement is documented on the vendor site and reflects GoodPractice using a dedicated authoring platform to enable structured learning content workflows for an education-focused organization based in the United Kingdom with approximately 450 employees.
The implementation emphasized the authoring environment and content lifecycle capabilities common to Learning and Development platforms, including responsive templates, a centralized content library, assessment and quiz creation, multimedia support, version control, and publishing workflows that produce interoperable e-learning packages. Intellum Evolve Authoring was configured to support role based authoring and review processes, enabling subject matter experts and instructional designers to iterate on modules and hand off validated packages for delivery.
Operational coverage focused on internal learning teams and content owners rather than named external systems, with content published for delivery through standard e-learning export formats such as SCORM and xAPI. Governance practices described include defined author roles, staged review and approval workflows, and a phased content rollout to established authoring groups, aligning the Intellum Evolve Authoring deployment to GoodPractice learning content production and distribution needs.
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GoodPractice AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Yomdel | Legacy | Yomdel Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, GoodPractice deployed Yomdel Live Chat on its public website. GoodPractice implemented Yomdel Live Chat as a Chatbots and Conversational AI solution to provide real-time visitor engagement for its education services in the United Kingdom.
The implementation focused on embedding the Yomdel Live Chat widget into the corporate site, enabling automated welcome messages and conversational routing common to Chatbots and Conversational AI deployments. Configuration emphasized keyword and intent detection, scripted FAQ flows, human handoff for complex inquiries, and transcript logging to support follow-up by staff.
Operational coverage included web-led touchpoints for prospective students and stakeholders, with the system aligned to admissions, student services, and marketing workflows. Governance centered on conversational templates, escalation rules for human agent takeover, and ownership by the student-facing support organization to standardize responses and manage conversational workflows.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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GoodPractice Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, GoodPractice implemented Cisco Webex Meetings. GoodPractice is a United Kingdom education organization with approximately 450 employees, and the deployment uses Cisco Systems technology within the Audio Video and Web Conferencing category, including an embedded WebEx Panel on the company public site at https://www.emeraldworks.com/.
Cisco Webex Meetings was configured to deliver core conferencing capabilities typical for education providers, including scheduled meetings, real-time audio and video, screen sharing, session recording, and participant management to support virtual training and stakeholder collaboration. The WebEx Panel integration on the public website is used to present meeting availability and provide a direct session launch path for external attendees, creating a web to meeting experience. Configuration and operational controls focused on centralized meeting policy, access controls, and recording settings to align conferencing use with organizational governance and education delivery workflows.
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GoodPractice CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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GoodPractice IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at GoodPractice
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by GoodPractice Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from GoodPractice IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the GoodPractice digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD GoodPractice Technographics
GoodPractice is a Education organization based in United Kingdom,
with around 450 employees and annual revenues of $50.0 million.
GoodPractice operates a diverse technology stack with applications such as
Intellum Evolve Authoring, Yomdel Live Chat and Cisco Webex Meetings,
covering areas like Learning and Development, Chatbots and Conversational AI and Audio Video and Web Conferencing.
GoodPractice has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intellum, Yomdel and Cisco Systems.
GoodPractice recently adopted applications including
Cisco Webex Meetings in 2021, Yomdel Live Chat in 2020 and LiveChat in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of GoodPractice’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates GoodPractice’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete GoodPractice technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.