Goodwill Industries
553 Fairview Ave N,
St Paul, 55104, MN,
United States
St Paul, 55104, MN,
United States
1 651-379-5800
Non Profit
Goodwill Industries Technographics
Goodwill Industries Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Goodwill Industries and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Goodwill Industries employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Goodwill Industries has purchased the following applications: Sterling Background Check for BackGround Screening in 2018, Zoom for Audio Video and Web Conferencing in 2021, Concrete CMS for Web Content Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Goodwill Industries is running and its propensity to invest more and deepen its relationship with Sterling Talent Solutions , Workday , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Goodwill Industries revenues, which have grown to $62.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Goodwill Industries intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Goodwill Industries Tech Stack and Enterprise Applications
Goodwill Industries HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2018 | 2018 |
In 2018, Goodwill-Easter Seals Minnesota deployed Sterling Background Check as its primary BackGround Screening solution. The implementation was operated from the organization's HR function in Saint Paul, MN and administered by the HRIS and Compliance Administrator who handled weekly, monthly, and quarterly reporting and served as the first point of contact for HR report requests.
Sterling Background Check was configured to support candidate screening workflows including initial background checks, adverse result review, and ongoing compliance monitoring. Configuration work included establishing automated request provisioning and status reconciliation tied to UltiPro mass imports via the Web Import Tool and daily Kronos Person Import to keep screening records aligned with HRIS and timekeeping data.
Integrations were executed between Sterling Background Check, UltiPro, and Kronos, and the HRIS and Compliance Administrator worked with Sterling Talent Solutions for vendor coordination on screening operations. Operational scope covered HR Business Partners and Managers for adverse case handling, monitoring HRVerify emails, HR faxes, mail and voicemails, pulling personnel files on request, I-9 auditing and retention settings, and serving as the main point of contact for unemployment claim monitoring.
Governance centered on a scheduled reporting cadence and embedded screening workflows within existing HR compliance procedures, with documented steps for adverse background review and retention policy enforcement. The HRIS and Compliance Administrator retained operational ownership for troubleshooting UltiPro and Kronos, performing mass imports, and routing screening-related requests to ensure Sterling Background Check was integrated into day to day HR operations and compliance controls.
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Recruiting Chatbot | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Goodwill Industries Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021 Goodwill-Easter Seals Minnesota implemented Zoom in a public-facing capacity, deploying the application to support Audio Video and Web Conferencing directly from its website. The implementation centers on web-accessible meeting access for clients, program participants, and staff, leveraging Zoom as a cloud-hosted conferencing platform embedded or linked from site pages to simplify remote engagement workflows.
Configuration focuses on core Audio Video and Web Conferencing capabilities, including browser-based video meetings, audio conferencing, screen sharing, and participant management and scheduling workflows typical of the category. Zoom is presented on the website to enable real-time sessions and virtual appointments, with site-level controls to present meeting links and join flows to external users.
Operational coverage spans client services and internal collaboration use cases, requiring governance for account provisioning, meeting access controls, and scheduling policies consistent with nonprofit operations. The deployed Zoom instance is positioned as the primary web-accessible conferencing layer for stakeholder engagement, with implementation choices emphasizing web joinability and lightweight access for external participants.
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Goodwill Industries Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Concrete CMS | Legacy | Concrete CMS | Web Content Management | Content Management | n/a | 2017 | 2017 |
In 2017, Goodwill-Easter Seals Minnesota implemented Concrete CMS as its Web Content Management solution for the corporate website. The Concrete CMS deployment provided core content authoring, templated page composition, and digital asset management to manage the organization's public web presence, and was configured to support multi-page campaign content alongside evergreen organizational information.
Governance was structured around centralized editorial workflows, role based permissions, and content versioning to align communications and marketing operations across the nonprofit. The source does not specify system integrators or external application integrations, indicating the implementation focused on on-site CMS modules, publishing workflows, and site administration with Concrete CMS serving as the Web Content Management platform for publishing, content governance, and administration for Goodwill-Easter Seals Minnesota.
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Goodwill Industries CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Donor and Fundraising Management | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Goodwill Industries PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2019 | 2019 |
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Goodwill Industries IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Goodwill Industries
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Human Resources and Risk Officer | CXO | HR | |
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Director of Human Resources, Talent Management | Director | HR | |
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Director of HR Operations | Director | HR | |
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Recruiting Manager | Manager | HR | |
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Senior Recruiter | Manager | HR | |
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Apps Being Evaluated by Goodwill Industries Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Goodwill Industries IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Goodwill Industries digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Goodwill Industries Technographics
Goodwill Industries is a Non Profit organization based in United States,
with around 700 employees and annual revenues of $62.0 million.
Goodwill Industries operates a diverse technology stack with applications such as
Sterling Background Check, Zoom and Concrete CMS,
covering areas like BackGround Screening, Audio Video and Web Conferencing and Web Content Management.
Goodwill Industries has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sterling Talent Solutions, Zoom Video Communications and Concrete CMS.
Goodwill Industries recently adopted applications including
Zoom in 2021, Microsoft 365 in 2021 and Xandr Invest (ex AppNexus DSP) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Goodwill Industries’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Goodwill Industries’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Goodwill Industries technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.