Wilmington, 19802, DE,
United States
Goodwill of Delaware Technographics
Goodwill of Delaware Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Goodwill of Delaware and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 445 Goodwill of Delaware employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Goodwill of Delaware has purchased the following applications: Sage Intacct for ERP Financial in 2021, Microsoft 365 for Collaboration in 2021, Upright Labs Lister for Inventory Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Goodwill of Delaware is running and its propensity to invest more and deepen its relationship with Sage , Microsoft , Upright Labs or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Goodwill of Delaware revenues, which have grown to $57.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Goodwill of Delaware intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Goodwill of Delaware Tech Stack and Enterprise Applications
Goodwill of Delaware ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Sage 100 (formerly MAS 90 & MAS 200) | Sage Intacct | ERP Financial | ERP | CompuData | 2021 | 2021 |
In 2021 Goodwill of Delaware implemented Sage Intacct as its ERP Financial platform to consolidate and modernize accounting across the organization. The deployment replaced Sage 100 formerly MAS 90 and MAS 200 after a prolonged period of fragmented Sage products and multiple third party reporting tools that required separate licenses and extensive month end correction work.
The implementation concentrated core financial capabilities within Sage Intacct, consolidating accounting functions and introducing fixed assets management, AI driven accounts payable automation, and direct email invoice processing. The organization also configured dimensional relationships and customizable reporting to reduce posting errors and streamline month end reconciliation, with a planned rollout of the purchasing module to extend document workflows from requisition to billing.
The cloud based architecture removed the prior internally hosted server footprint, eliminating the need to manage two outdated servers and shifting updates to automatic cloud delivery. Sage Intacct’s integration capabilities were used to unify disparate processes and reporting elements into a single source of truth, improving invoice handling and vendor tracking while reducing manual data entry burdens on finance and IT teams.
CBIZ CompuData served as the implementation partner, providing hands on support throughout configuration, data consolidation, and go live activities. Governance changes centered on centralized financial control, elimination of multiple licensing, and process standardization for AP and fixed assets accounting. Reported outcomes included improved financial accuracy, enhanced visibility into financial commitments, reduced maintenance overhead, and streamlined workflows that position Goodwill of Delaware to extend procurement automation with the upcoming purchasing module.
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Goodwill of Delaware Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
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Goodwill of Delaware SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Upright Labs | Legacy | Upright Labs Lister | Inventory Management | SCM | n/a | 2023 | 2023 |
In 2023, Goodwill Industries of Delaware and Delaware implemented Upright Labs Lister as part of an e-commerce warehouse redesign in Wilmington. The deployment targeted Inventory Management to support e-commerce operations, inventory handling, packing and shipping, and fulfillment workflows at the Wilmington site. The client was already using Upright Labs Lister, and the project combined a physical warehouse build with software configuration to accelerate operational throughput.
Upright Labs Lister was configured to centralize listing workflows and inventory handling, and to streamline packing and shipping orchestration, reflecting Inventory Management capabilities such as SKU sorting, batch listing, and fulfillment queue management. The implementation emphasized process automation and workflow sequencing, applying software settings and operational procedure changes to accelerate sorting, listing and fulfillment rather than replacing the application.
Operational scope covered the e-commerce operations and fulfillment teams in Wilmington, with the physical redesign and Upright Labs Lister configuration rolled out on site. Governance centered on aligning packing and shipping procedures with the Inventory Management configuration, and the combined physical and software improvements produced an average productivity increase of 126% within weeks as reported in the case study.
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Goodwill of Delaware CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2021 | 2021 |
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Goodwill of Delaware IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Goodwill of Delaware CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Goodwill of Delaware
Apps Being Evaluated by Goodwill of Delaware Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||