Goodwill of Central and Coastal Virginia, Inc.
6301 Midlothian Turnpike,
Richmond, 23225, VA,
United States
Richmond, 23225, VA,
United States
1 804-745-6300
Non Profit
Goodwill of Central and Coastal Virginia, Inc. Technographics
Goodwill of Central and Coastal Virginia, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Goodwill of Central and Coastal Virginia, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Goodwill of Central and Coastal Virginia, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Goodwill of Central and Coastal Virginia, Inc. has purchased the following applications: Nintex for Process Mining in 2019, Microsoft 365 for Collaboration in 2015, Hotjar for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Goodwill of Central and Coastal Virginia, Inc. is running and its propensity to invest more and deepen its relationship with Nintex , Microsoft , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Goodwill of Central and Coastal Virginia, Inc. revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Goodwill of Central and Coastal Virginia, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Goodwill of Central and Coastal Virginia, Inc. Tech Stack and Enterprise Applications
Goodwill of Central and Coastal Virginia, Inc. Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Nintex | Legacy | Nintex | Process Mining | Analytics and BI | n/a | 2019 | 2019 |
In 2019, Goodwill of Central and Coastal Virginia, Inc. deployed Nintex within a Process Mining initiative to standardize SharePoint workflow automation. The implementation used Nintex for SharePoint as the core application to give the IT team a faster and more effective automation platform. Goodwill leveraged Nintex to address limitations of InfoPath and SharePoint Designer Workflows while consolidating automation efforts into a single SharePoint-centric toolset.
Configuration focused on workflow orchestration, form modernization, and process discovery capabilities aligned with Process Mining practices, with Nintex providing template-driven workflow design and form capture to accelerate case processing and approval routing. The deployment emphasized reusable workflow templates and automated routing logic to reduce manual handoffs and simplify maintenance, enabling IT to iterate on process designs more quickly. Nintex for SharePoint was restated as the primary automation and process orchestration layer in the estate.
Operational governance centered on the IT team as the primary administrators and builders for Nintex workflows across the SharePoint estate, with efforts to centralize a workflow library and formalize change control for workflow releases. Rollout targeted standardization of process automation across business functions supported by SharePoint, while governance and lifecycle management remained under IT stewardship. The documented outcome was improved speed and effectiveness for process automation activities handled by GCCVA's IT organization.
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Goodwill of Central and Coastal Virginia, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Goodwill of Central and Coastal Virginia, Inc. implemented Microsoft 365. The nonprofit explicitly lists Microsoft 365 on its public website, reflecting an active Microsoft 365 tenancy and domain-level configuration, and the deployment is aligned with the Collaboration category to support organization-wide communication and document workflows.
The Microsoft 365 rollout covers standard Collaboration modules including Exchange Online for email and calendaring, SharePoint Online for intranet and document management, OneDrive for Business for personal file sync, and Microsoft Teams for chat and meetings. Configuration patterns visible in the public footprint align with centralized mail routing, team workspaces, document versioning, and shared calendaring capabilities typical of Microsoft 365 deployments.
Operational scope is enterprise-wide for a roughly 500 person nonprofit, where Collaboration capabilities support administrative functions, retail store operations, HR, volunteer coordination, and fundraising teams. Integrations are not listed in source material, however the public reference to Microsoft 365 indicates corporate domain integration for email and authentication and the use of tenant-level identity and access controls consistent with Collaboration deployments.
Governance is expected to be managed at the Microsoft 365 tenant level with role based administrative controls, SharePoint site permissions, mailbox retention policies, and compliance settings to support donor and beneficiary data handling. The Microsoft 365 implementation centralizes Collaboration, document lifecycle management, and unified communications for Goodwill of Central and Coastal Virginia, Inc., as reflected by the application being surfaced on the organization website.
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Goodwill of Central and Coastal Virginia, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, Goodwill of Central and Coastal Virginia, Inc. deployed Hotjar on its public website to capture behavioral analytics and qualitative visitor feedback. The implementation is categorized under Customer Experience and instruments pages with the Hotjar tracking snippet to generate heatmaps, session recordings, conversion funnels and onsite feedback widgets, enabling teams to surface usability issues and guide content and form optimization efforts on the web properties.
Deployment scope is site focused, serving digital marketing, user experience and online retail operations teams, and operating alongside existing web analytics for channel attribution and reporting. Governance and operational ownership are centered on web analytics and content managers who coordinate iterative testing and remediation workflows, and no enterprise system integrations are disclosed in the source, indicating a client side, website only instrumentation footprint.
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Tag Management | CRM |
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2021 | 2021 |
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Goodwill of Central and Coastal Virginia, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Goodwill of Central and Coastal Virginia, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Goodwill of Central and Coastal Virginia, Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Goodwill of Central and Coastal Virginia, Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Goodwill of Central and Coastal Virginia, Inc. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Goodwill of Central and Coastal Virginia, Inc. Technographics
Goodwill of Central and Coastal Virginia, Inc. is a Non Profit organization based in United States,
with around 500 employees and annual revenues of $50.0 million.
Goodwill of Central and Coastal Virginia, Inc. operates a diverse technology stack with applications such as
Nintex, Microsoft 365 and Hotjar,
covering areas like Process Mining, Collaboration and Customer Experience.
Goodwill of Central and Coastal Virginia, Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Nintex, Microsoft and Contentsquare.
Goodwill of Central and Coastal Virginia, Inc. recently adopted applications including
Adobe Launch in 2021, Google Cloud Platform (GCP) in 2021 and Cloudflare CDN in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Goodwill of Central and Coastal Virginia, Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Goodwill of Central and Coastal Virginia, Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Goodwill of Central and Coastal Virginia, Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.