Richmond, 23225, VA,
United States
Goodwill of Central and Coastal Virginia, Inc. Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Goodwill of Central and Coastal Virginia, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Goodwill of Central and Coastal Virginia, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Goodwill of Central and Coastal Virginia, Inc. has purchased the following applications: Nintex for Process Mining in 2019, Microsoft 365 for Collaboration in 2015, Hotjar for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Goodwill of Central and Coastal Virginia, Inc. is running and its propensity to invest more and deepen its relationship with Nintex , Microsoft , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Goodwill of Central and Coastal Virginia, Inc. revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Goodwill of Central and Coastal Virginia, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Nintex | Legacy | Nintex | Process Mining | Analytics and BI | n/a | 2019 | 2019 |
In 2019, Goodwill of Central and Coastal Virginia, Inc. deployed Nintex within a Process Mining initiative to standardize SharePoint workflow automation. The implementation used Nintex for SharePoint as the core application to give the IT team a faster and more effective automation platform. Goodwill leveraged Nintex to address limitations of InfoPath and SharePoint Designer Workflows while consolidating automation efforts into a single SharePoint-centric toolset.
Configuration focused on workflow orchestration, form modernization, and process discovery capabilities aligned with Process Mining practices, with Nintex providing template-driven workflow design and form capture to accelerate case processing and approval routing. The deployment emphasized reusable workflow templates and automated routing logic to reduce manual handoffs and simplify maintenance, enabling IT to iterate on process designs more quickly. Nintex for SharePoint was restated as the primary automation and process orchestration layer in the estate.
Operational governance centered on the IT team as the primary administrators and builders for Nintex workflows across the SharePoint estate, with efforts to centralize a workflow library and formalize change control for workflow releases. Rollout targeted standardization of process automation across business functions supported by SharePoint, while governance and lifecycle management remained under IT stewardship. The documented outcome was improved speed and effectiveness for process automation activities handled by GCCVA's IT organization.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2019 | 2019 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Tag Management | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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