GoSite
2815 Camino Del Rio S, Ste 300,
San Diego, 92108, CA,
United States
San Diego, 92108, CA,
United States
1 858-295-7995
Professional Services
GoSite Technographics
GoSite Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by GoSite and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 210 GoSite employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that GoSite has purchased the following applications: Chargebee for Subscription and Recurring Billing in 2021, Hubspot Live Chat for Chatbots and Conversational AI in 2018, Zoom for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems GoSite is running and its propensity to invest more and deepen its relationship with Chargebee , HubSpot , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing GoSite revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for GoSite intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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GoSite Tech Stack and Enterprise Applications
GoSite ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Chargebee | Legacy | Chargebee | Subscription and Recurring Billing | ERP | n/a | 2021 | 2021 |
In 2021, GoSite implemented Chargebee as its Subscription and Recurring Billing solution and embedded Chargebee on its website to manage customer subscription flows. The deployment centralizes subscription management and billing for GoSite, aligning the Chargebee application with finance, billing operations, and customer success functions for a unified subscription revenue process.
Chargebee at GoSite is configured to handle subscription lifecycle management, recurring invoicing, hosted checkout and billing automation, including proration, invoicing and dunning workflows consistent with Subscription and Recurring Billing capabilities. The implementation is surfaced directly on the GoSite website for checkout and customer self-service, and it is operated by finance and revenue operations teams to govern subscription plans, billing cycles and payment orchestration with external payment gateways and CRM systems where applicable. Governance emphasizes standardized subscription workflows and billing policy ownership by finance, with operational controls for invoicing and collection processes across the companys United States operations.
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GoSite AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, GoSite implemented Hubspot Live Chat on its website as a web-delivered conversational layer within the Chatbots and Conversational AI category. The Hubspot Live Chat deployment provides on-page chat widgets, automated welcome messages, session-based messaging, and canned response capabilities to support lead capture and initial customer service triage. This deployment serves customer-facing channels and is positioned to funnel inquiries into a centralized conversation stream for follow-up.
Configuration and operationalization concentrate on web channel delivery and standard chat routing workflows, enabling handoff between automated prompts and human agents and maintaining conversation transcripts for agent follow-up. Governance emphasis is on script templates, response playbooks, and ownership by marketing, sales, and customer success teams to align conversational handling with business processes. The implementation reflects a focused application of Chatbots and Conversational AI for GoSite's customer engagement and support functions.
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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GoSite Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, GoSite implemented Zoom for Audio Video and Web Conferencing. The deployment surfaces Zoom directly on GoSite's public website to enable customer-facing meetings, remote support sessions, and appointment workflows. This implementation positions Zoom as the primary Audio Video and Web Conferencing capability for client engagement on GoSite.com.
Configurations emphasize embedded meeting and scheduling functionality, leveraging Zoom meeting and webinar capabilities to support live consultations and screen sharing during client interactions. Integration scope centers on web-embedded meeting flows tied to GoSite's booking and contact processes, with centralized account administration and meeting policy controls for governance. The implementation impacts customer success, support, and professional services workflows by providing synchronous communication channels on the company website.
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2016 | 2016 |
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GoSite Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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GoSite CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Call Center | CRM |
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2018 | 2018 |
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CRM | CRM |
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2020 | 2020 |
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Customer Data Platform | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Listing Management | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Sales Engagement | CRM |
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2018 | 2018 |
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GoSite PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2021 | 2021 |
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GoSite IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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GoSite CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at GoSite
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Customer Experience & Growth | Director | Customer Service | |
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Customer Success Manager, Team Lead | Manager | Customer Service | |
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Chief Customer Officer | CXO | Customer Service | |
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Apps Being Evaluated by GoSite Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from GoSite IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the GoSite digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD GoSite Technographics
GoSite is a Professional Services organization based in United States,
with around 210 employees and annual revenues of $30.0 million.
GoSite operates a diverse technology stack with applications such as
Chargebee, Hubspot Live Chat and Zoom,
covering areas like Subscription and Recurring Billing, Chatbots and Conversational AI and Audio Video and Web Conferencing.
GoSite has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Chargebee, HubSpot and Zoom Video Communications.
GoSite recently adopted applications including
Chargebee in 2021, Zoom in 2021 and HubSpot CMS in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of GoSite’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates GoSite’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete GoSite technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.