AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

GoSite Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Chargebee Legacy Chargebee Subscription and Recurring Billing ERP Financial Management n/a 2021 2021
In 2021, GoSite implemented Chargebee as its Subscription and Recurring Billing solution and embedded Chargebee on its website to manage customer subscription flows. The deployment centralizes subscription management and billing for GoSite, aligning the Chargebee application with finance, billing operations, and customer success functions for a unified subscription revenue process. Chargebee at GoSite is configured to handle subscription lifecycle management, recurring invoicing, hosted checkout and billing automation, including proration, invoicing and dunning workflows consistent with Subscription and Recurring Billing capabilities. The implementation is surfaced directly on the GoSite website for checkout and customer self-service, and it is operated by finance and revenue operations teams to govern subscription plans, billing cycles and payment orchestration with external payment gateways and CRM systems where applicable. Governance emphasizes standardized subscription workflows and billing policy ownership by finance, with operational controls for invoicing and collection processes across the companys United States operations.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy Hubspot Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018, GoSite implemented Hubspot Live Chat on its website as a web-delivered conversational layer within the Chatbots and Conversational AI category. The Hubspot Live Chat deployment provides on-page chat widgets, automated welcome messages, session-based messaging, and canned response capabilities to support lead capture and initial customer service triage. This deployment serves customer-facing channels and is positioned to funnel inquiries into a centralized conversation stream for follow-up. Configuration and operationalization concentrate on web channel delivery and standard chat routing workflows, enabling handoff between automated prompts and human agents and maintaining conversation transcripts for agent follow-up. Governance emphasis is on script templates, response playbooks, and ownership by marketing, sales, and customer success teams to align conversational handling with business processes. The implementation reflects a focused application of Chatbots and Conversational AI for GoSite's customer engagement and support functions.
Chatbots and Conversational AI AI-Powered Application 2019 2019
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoom Video Communications Legacy Zoom Audio Video and Web Conferencing Collaboration n/a 2021 2021
In 2021, GoSite implemented Zoom for Audio Video and Web Conferencing. The deployment surfaces Zoom directly on GoSite's public website to enable customer-facing meetings, remote support sessions, and appointment workflows. This implementation positions Zoom as the primary Audio Video and Web Conferencing capability for client engagement on GoSite.com. Configurations emphasize embedded meeting and scheduling functionality, leveraging Zoom meeting and webinar capabilities to support live consultations and screen sharing during client interactions. Integration scope centers on web-embedded meeting flows tied to GoSite's booking and contact processes, with centralized account administration and meeting policy controls for governance. The implementation impacts customer success, support, and professional services workflows by providing synchronous communication channels on the company website.
Collaboration Collaboration 2017 2017
Collaboration Collaboration 2016 2016
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Account Based Marketing CRM 2021 2021
Call Center CRM 2018 2018
CRM CRM 2020 2020
Customer Data Platform CRM 2019 2019
Customer Experience CRM 2021 2021
Customer Support CRM 2019 2019
Customer Support CRM 2020 2020
Digital Advertising Platform CRM 2018 2018
Listing Management CRM 2019 2019
Marketing Analytics CRM 2019 2019
Marketing Automation CRM 2021 2021
Partner Relationship Management CRM 2021 2021
Sales Engagement CRM 2018 2018
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2018 2018
Transactional Email PaaS 2021 2021
Transactional Email PaaS 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2020 2020
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Web Gateways (SWG) CyberSecurity 2021 2021
IT Decision Makers and Key Stakeholders at GoSite
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by GoSite Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD GoSite Technographics

GoSite is a Professional Services organization based in United States, with around 210 employees and annual revenues of $30.0 million.

GoSite operates a diverse technology stack with applications such as Chargebee, Hubspot Live Chat and Zoom, covering areas like Subscription and Recurring Billing, Chatbots and Conversational AI and Audio Video and Web Conferencing.

GoSite has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Chargebee, HubSpot and Zoom Video Communications.

GoSite recently adopted applications including Chargebee in 2021, Zoom in 2021 and HubSpot CMS in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of GoSite’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates GoSite’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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