Sharjah, 66066,
United Arab Emirates
Government of Sharjah Technographics
Government of Sharjah Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Government of Sharjah and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 Government of Sharjah employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Government of Sharjah has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, HCL Digital Experience for Web Content Management in 2017, Kyriba Treasury for Treasury Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Government of Sharjah is running and its propensity to invest more and deepen its relationship with Cisco Systems , HCL Technologies , Progress Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Government of Sharjah revenues, which have grown to $100.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Government of Sharjah intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Government of Sharjah Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Government of Sharjah implemented Cisco Webex Meetings. Cisco Webex Meetings is deployed on the Government of Sharjah website to deliver Audio Video and Web Conferencing capabilities for the Emirate, supporting collaboration across roughly 4000 employees and external stakeholder engagement.
The Cisco Webex Meetings deployment emphasizes core meeting functionality, including multi-party audio and video, screen sharing, browser-based web client access, scheduled meeting workflows, and cloud recording, aligned with standard Audio Video and Web Conferencing feature sets. Cisco Webex Meetings is presented as the primary web conferencing layer for both public-facing sessions and internal virtual meeting rooms, enabling consistency in meeting orchestration and participant experience.
Implementation is surfaced directly through embedded meeting links and web-hosted join flows on the official sharjah.ae domain, allowing citizens and partner organizations to access sessions without separate client provisioning. Operational coverage targets internal departments and cross-department collaboration, with the website integration enabling external engagement channels alongside staff conferencing.
Governance is administered centrally through the Cisco Webex management controls, with administration focused on user provisioning, access controls, meeting moderation settings, and web-hosted endpoint configuration. Rollout and operational support are structured around web-based availability and centralized conferencing administration to maintain consistent meeting policy and access on the Government of Sharjah website.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HCL Technologies | Legacy | HCL Digital Experience | Web Content Management | Content Management | n/a | 2017 | 2017 |
In 2017, the Government of Sharjah deployed HCL Digital Experience as its Web Content Management solution to power its public web presence. The implementation centers on centralized content authoring and template-driven publishing, aligning page templates and editorial workflows with the needs of a government portal.
HCL Digital Experience is used on the Sharjah government website to standardize presentation across departmental sites and to manage multilingual content and structured pages. Technical specifics of hosting and infrastructure are not publicly detailed, but the implementation is oriented toward web content delivery, navigation management, and content modeling consistent with Web Content Management platforms.
Operational scope includes public information and service pages across Sharjah government departments, consolidating content operations for web editors, communications teams, and IT. Governance emphasizes staged approvals and role-based publishing workflows typical of Web Content Management, formalizing editorial control and content lifecycle across the centralized portal.
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Web Content Management | Content Management |
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2016 | 2016 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kyriba | Legacy | Kyriba Treasury | Treasury Management | TRM | n/a | 2017 | 2018 |
In 2017, the Government of Sharjah deployed Kyriba Treasury as its Treasury Management platform to centralize cash and payments operations across the Emirate. The project targeted visibility over more than 250 accounts across 16 banks and the consolidation of payment and cash management activities into a single treasury team following a Single Treasury Account strategy. The deployment was scoped to Sharjah Finance Department and its public sector entities, with requirements to enhance financial controls, optimize liquidity management and reduce reliance on manual reconciliation processes.
Kyriba Treasury was configured to ingest consolidated electronic bank statements using MT940 formats and to support straight through processing for payment execution. The implementation included a payment module with automated generation of payment and collection instructions, and cash flow forecasting routines that produced end of day balance driven settlement proposals. ISO 20022 XML file formats for direct debit and wire transfers were developed with Kyriba to enable same day direct debit pulls into the centralized account structure.
Integrations were implemented with HSBC digital banking products, including HSBCnet for multi-bank balance visibility and HSBC Connect as a secure host to host channel between banks, Kyriba and the Government of Sharjah. The technical architecture combined Kyriba Treasury cloud services with bank connectivity and statement aggregation to deliver a consolidated cash position across departments and partner banks. The project preserved the option to integrate with the Government of Sharjah ERP to automate ledger reconciliation and extend the solution to additional public entities.
Governance changes accompanied the technical rollout, with migration of payment authority into a centralized Cash Management Section and process mapping exercises to eliminate manual payment and reconciliation workflows. The project instituted new liquidity orchestration processes driven by Kyriba Treasury forecasts and bank pull instructions, and established operational controls for electronic payment approvals and bank connectivity. Rollout planning included staged expansion across departments and future enhancements to liquidity structures and automated forecasting.
Outcomes reported by the Government of Sharjah were explicit, with around 70 percent of transactions processed electronically and full visibility over cash and financial transactions, resulting in significantly reduced processing times and operational cost savings that more than offset implementation costs. The initiative was recognized externally, earning a Best in Class Treasury Solution in the Middle East award at the 2018 Adam Smith awards, and demonstrates a production use of Kyriba Treasury within the Treasury Management category for a sovereign sub national government.
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IT Decision Makers and Key Stakeholders at Government of Sharjah
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Government of Sharjah Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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