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Government of South Australia Department for Energy and Mining Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Cloudflare Legacy Cloudflare CDN Content Delivery Network IaaS n/a 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Salesforce Legacy Salesforce Service Cloud Customer Support CRM Ennovative 2019 2019 In 2019 the Government of South Australia Department for Energy and Mining implemented Salesforce Service Cloud as a Customer Support solution to support the Virtual Power Plant South Australia initiative, with Ennovative engaged as the CRM implementation partner. The engagement focused on capturing registrations of interest from the public and recording the installation process lifecycle for home solar and battery participants, aligning departmental customer engagement with project delivery objectives. The Salesforce Service Cloud deployment was configured as a centralized cloud CRM instance, implementing public-facing intake and registration forms, case management and lifecycle tracking for installation events, and a service console for staff to manage workflows. Configuration work included custom objects and record types to model registration and installation stages, automated routing and process automation to move registrations through assessment and installation touchpoints, and knowledge and activity tracking for customer interactions. Project delivery included integration touchpoints with project stakeholders, notably coordination with Tesla and Energy Locals, to ensure registration and installation data could be exchanged with partner processes and field delivery partners. Operational coverage centered on the Department for Energy and Mining as the system owner, supporting public-facing capture across South Australia and internal teams responsible for enrollment, assessment, and installation oversight. Governance and rollout were structured around Ennovative’s implementation and integration services, with the department establishing CRM ownership and workflows to support a customer centric service model for the Virtual Power Plant program. Salesforce Service Cloud was used to unify customer intake, operational tracking, and stakeholder coordination without public claims of specific measurable outcomes.
PLM and Engineering
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
DownUnder GeoSolutions Legacy DUG Insight Geology and Seismic Data Processing PLM and Engineering n/a 2017 2017
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Recruiting HCM 2020 2020
IT Decision Makers and Key Stakeholders at Government of South Australia Department for Energy and Mining
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Government of South Australia Department for Energy and Mining Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Government of South Australia Department for Energy and Mining Technographics

Government of South Australia Department for Energy and Mining is a Government organization based in Australia, with around 300 employees and annual revenues of $169.0 million.

Government of South Australia Department for Energy and Mining operates a diverse technology stack with applications such as Cloudflare CDN, Salesforce Service Cloud and DUG Insight, covering areas like Content Delivery Network, Customer Support and Geology and Seismic Data Processing.

Government of South Australia Department for Energy and Mining has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Cloudflare, Salesforce and DownUnder GeoSolutions.

Government of South Australia Department for Energy and Mining recently adopted applications including Cloudflare CDN in 2021, Thomson Reuters BigRedSky eRecruitment in 2020 and Salesforce Service Cloud in 2019, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Government of South Australia Department for Energy and Mining’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Government of South Australia Department for Energy and Mining’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Government of South Australia Department for Energy and Mining technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.