GraduationSource
200 William Street Suite 306,
Port Chester, 10573, NY,
United States
Port Chester, 10573, NY,
United States
1 800-352-6162
Communications
GraduationSource Technographics
GraduationSource Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by GraduationSource and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 GraduationSource employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that GraduationSource has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2013, LiveChat for Chatbots and Conversational AI in 2015, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems GraduationSource is running and its propensity to invest more and deepen its relationship with Oracle , PayPal , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing GraduationSource revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for GraduationSource intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
GraduationSource Tech Stack and Enterprise Applications
GraduationSource ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, GraduationSource implemented Oracle NetSuite ERP as its ERP Financial platform. The deployment used Oracle NetSuite ERP cloud SaaS to centralize core financial processes for the company, with configuration oriented toward a small finance operation supporting order processing and corporate accounting functions.
Configurations emphasized standard ERP Financial capabilities including general ledger, accounts payable, accounts receivable, billing and financial reporting modules, and included chart of accounts alignment and transaction workflow definitions appropriate for a ten person organization. Governance focused on role based access controls, automated period close and invoicing workflows, and consolidated financial data ownership anchored in the corporate finance function, with transactional ownership retained by order processing in the United States.
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Payment Processing | ERP |
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2021 | 2021 |
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GraduationSource AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, GraduationSource implemented LiveChat in the Chatbots and Conversational AI category on its public website. The deployment uses a website-embedded LiveChat widget connected to the vendor service to provide real-time conversational capability for customer interactions. As a 10-employee communications firm based in the United States, GraduationSource focused the implementation on web-based customer touchpoints and prospect engagement.
LiveChat was configured to deliver standard Chatbots and Conversational AI capabilities such as real-time messaging, proactive chat invitations, canned responses, visitor session context, and chat transcript capture to support rapid response workflows. GraduationSource LiveChat is aligned to customer support and sales engagement workflows, enabling capture of conversation history for follow-up and internal knowledge capture.
Operational governance for the LiveChat deployment centered on a small internal team running scripted response libraries and defined escalation paths to internal email or manual agent follow-up. The implementation scope was limited to the website channel and emphasized workflow orchestration for customer-facing interactions through the LiveChat application.
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GraduationSource Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, GraduationSource deployed Microsoft 365 to support Collaboration across the organization. The United States communications company with 10 employees is using Microsoft 365 on their website and configured the suite as the central cloud collaboration platform for email, document sharing, and synchronous communication.
The Microsoft 365 deployment is provisioned as a single tenant with tenant level administration and streamlined user provisioning covering all staff. Functional modules implemented include Exchange Online for corporate email, SharePoint Online and OneDrive for document management and web content support, Microsoft Teams for meetings and chat, and the Microsoft 365 Office applications for productivity, with governance and access controls applied at the tenant level.
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GraduationSource eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2015 | 2015 |
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Personalization and Product Recommendations | eCommerce |
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2012 | 2012 |
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Product Review Management | eCommerce |
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2019 | 2019 |
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GraduationSource CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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GraduationSource TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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GraduationSource PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2014 | 2014 |
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GraduationSource IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at GraduationSource
| First Name | Last Name | Title | Function | Department | Phone | |
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Director, Information Technology | Director | IT | |
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E-Commerce Marketing Specialist | Manager | Marketing | |
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Customer Service Specialist | Manager | Customer Service | |
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Apps Being Evaluated by GraduationSource Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from GraduationSource IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the GraduationSource digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD GraduationSource Technographics
GraduationSource is a Communications organization based in United States,
with around 10 employees and annual revenues of $1.0 million.
GraduationSource operates a diverse technology stack with applications such as
Oracle NetSuite ERP, LiveChat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
GraduationSource has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, LiveChat, Inc. and Microsoft.
GraduationSource recently adopted applications including
PayPal Enterprise in 2021, SendinBlue in 2021 and Salesforce Pardot in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of GraduationSource’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates GraduationSource’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete GraduationSource technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.