AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Osprey London Tech Stack and Enterprise Applications

Osprey London ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP 3EN Group 2023 2024
In 2023, Osprey London deployed Oracle NetSuite ERP under an ERP Financial program to centralize finance and operational data. The independently owned luxury leather and retail company operates an omnichannel footprint including an online collection, Lifestyle stores, Outlet stores and wholesale channels, and was managing multiple systems that created overcomplicated processes and complex data management. Oracle NetSuite ERP was configured as an all-in-one cloud business management platform to automate core processes and provide real-time visibility into operational and financial performance. The implementation focused on financial management, order-to-cash and inventory controls, consolidated reporting and process automation consistent with ERP Financial capabilities, with an architecture provisioned to support future extensions through custom development. Enco Consulting, a subsidiary of the 3EN Group, served as the implementation partner and delivered the solution with blended delivery teams of Business Analysts, Software Engineers and ERP and NetSuite consultants. The engagement included custom development and system integrations to unify online, wholesale and store operational feeds into the Oracle NetSuite ERP cloud platform while preserving omnichannel operational coverage. Governance and process standardization accompanied the rollout, establishing a centralized data model, standardized financial workflows and cross functional controls across retail, wholesale and e commerce operations. The project addressed overcomplicated processes and complex data management, producing a fit solution that Enco positioned to expand through additional integrations.
Payment Processing ERP 2019 2019
Payment Processing ERP 2020 2020
Payment Processing ERP 2020 2020
Payment Processing ERP 2022 2022
Payment Processing ERP 2022 2022
Osprey London Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2022 2022
In 2022, Osprey London deployed Microsoft 365 as its primary Collaboration platform. The deployment is visible on their website and was provisioned to support corporate communications and cloud-based document access across the retail organization. Microsoft 365 implementation includes core collaboration capabilities such as Exchange Online email, SharePoint Online content and intranet services, OneDrive for personal file storage, and Teams for chat and meetings. Configuration work emphasized tenant-level administration, role-based access controls, and standard collaboration workflows for document co-authoring and versioning. The implementation covers business functions including merchandising, ecommerce content coordination, marketing, and corporate operations, with Microsoft 365 used on their website for content and workforce collaboration touchpoints. Governance was organized through centralized admin roles and policy controls to manage user lifecycle, access, and content governance, reflecting Microsoft 365 Collaboration alignment with retail productivity needs.
Collaboration Collaboration 2022 2022
Osprey London eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Visa Legacy Visa CardinalCommerce eCommerce Fraud Protection eCommerce n/a 2020 2020
In 2020, Osprey London implemented Visa CardinalCommerce on its customer-facing website to provide an eCommerce Fraud Protection layer within the online checkout. The deployment positions Visa CardinalCommerce as the cardholder authentication component invoked during the payment authorization sequence, embedded in checkout pages to orchestrate browser-based authentication flows and to support challenge and frictionless authentication paths. Visa CardinalCommerce is used to validate cardholder interactions at the point of sale, and it sits adjacent to the merchant payment flow rather than replacing settlement or authorization systems. Configuration focuses on client-side authentication orchestration and integration with the storefront checkout, tying authentication outcomes into order processing and fraud operations. Operational scope is the eCommerce channel, impacting payments, fraud prevention, and customer service workflows where authentication exceptions are handled and fallback paths are coordinated with order management. The narrative emphasizes Visa CardinalCommerce and the eCommerce Fraud Protection function within Osprey London’s web checkout architecture.
eCommerce eCommerce 2022 2022
Personalization and Product Recommendations eCommerce 2016 2016
Personalization and Product Recommendations eCommerce 2017 2017
Osprey London CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Engagement CRM 2017 2017
Customer Experience CRM 2017 2017
Customer Support CRM 2020 2020
Marketing Automation CRM 2022 2022
Osprey London ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2017 2017
Osprey London PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2016 2016
Transactional Email PaaS 2018 2018
Osprey London IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2022 2022
Content Delivery Network IaaS 2021 2021
Osprey London CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2022 2022
Secure Web Gateways (SWG) CyberSecurity 2016 2016

IT Decision Makers and Key Stakeholders at Osprey London

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Osprey London Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Osprey London IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Osprey London digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Osprey London Technographics
Osprey London is a Retail organization based in United Kingdom, with around 141 employees and annual revenues of $20.0 million.
Osprey London operates a diverse technology stack with applications such as Oracle NetSuite ERP, Microsoft 365 and Visa CardinalCommerce, covering areas like ERP Financial, Collaboration and eCommerce Fraud Protection.
Osprey London has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Microsoft and Visa.
Osprey London recently adopted applications including Oracle NetSuite ERP in 2023, Klarna Payments in 2022 and PayPal Braintree in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Osprey London’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Osprey London’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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