Grafana Labs
29 Broadway, Penthouse,
New York, 10006, NY,
United States
New York, 10006, NY,
United States
1 917-664-1310
Professional Services
Grafana Labs Technographics
Grafana Labs Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Grafana Labs and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 170 Grafana Labs employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Grafana Labs has purchased the following applications: Sage Intacct for ERP Financial in 2020, Docebo LMS for Learning and Development in 2022, Antrophic Claude for AI infrastructure, MLOps Platforms in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Grafana Labs is running and its propensity to invest more and deepen its relationship with Sage , Oracle , Docebo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Grafana Labs revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Grafana Labs intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Grafana Labs Tech Stack and Enterprise Applications
Grafana Labs ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, Grafana Labs deployed Sage Intacct as its ERP Financial application and publicly lists Sage Intacct on the company website, indicating an active cloud based adoption for core finance functions. Sage Intacct is presented as the primary ERP Financial system supporting Grafana Labs finance and accounting activities.
The implementation aligns with standard ERP Financial capabilities, including core general ledger, accounts payable, accounts receivable, and financial reporting and analytics, leveraging cloud native multi entity accounting and role based access controls typical of Sage Intacct. Operational scope is centered on corporate finance and accounting teams, with configuration focus on chart of accounts structure, automated transaction posting, and consolidated reporting workflows. Grafana Labs Sage Intacct ERP Financial finance and accounting is restated through the public website reference, confirming the application and category relationship.
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ERP Financial | ERP |
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2022 | 2022 |
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Grafana Labs HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docebo | Legacy | Docebo LMS | Learning and Development | HCM | n/a | 2022 | 2022 |
In 2022, Grafana Labs implemented Docebo LMS on its website. The deployment positioned Docebo LMS as Grafana Labs' Learning and Development platform for online course delivery and centralized content hosting.
The implementation encompassed standard Learning and Development modules including course catalog and content management, learner enrollment and provisioning, structured learning paths, assessments, and reporting dashboards. Configuration focused on catalog taxonomy, course metadata, and learner role management to support both structured programs and on demand content consumption.
Docebo LMS was surfaced directly through Grafana Labs' public website, enabling web based access for external learners and self service enrollment workflows. The architecture emphasized centralized content delivery and catalog navigation integrated into the public site experience.
Governance and operational control were organized around content publication workflows, administrator and instructor roles, and catalog lifecycle processes to manage course updates and learner access. Training operations and course administration were consolidated within the Docebo LMS environment to streamline catalog management and reporting for Learning and Development stakeholders.
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Grafana Labs AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Anthropic | Legacy | Antrophic Claude | AI infrastructure, MLOps Platforms | AI Development | n/a | 2025 | 2025 |
In 2025, Grafana Labs deployed Antrophic Claude under the AI infrastructure,MLOps Platforms category to power a multi-agent intelligent assistant across its observability product suite. The assistant is embedded as a sidebar inside the Grafana user interface and is designed to serve a broad operational audience from CTOs to junior Site Reliability Engineers, enabling conversational access to observability data and workflows.
Grafana configured Antrophic Claude with a model family strategy, using Claude Sonnet 3.7 for technically complex tasks and Claude Haiku 3 for summarization, enabling the multi-agent system to route tasks by complexity. Implemented capabilities include natural language query generation with automatic PromQL and LogQL output, automated dashboard creation including panel selection and layout, intelligent investigations that traverse logs and metrics for root cause analysis, and multi-step automation that exposes reasoning and tool usage during task execution. Prototyping timelines were accelerated, with working prototypes delivered in under one week and a full private preview completed in under eight weeks.
Operational integration ties Antrophic Claude directly into Grafana's observability stack, including Grafana for visualization, Mimir for metrics, Loki for logs, Tempo for traces, and Pyroscope for continuous profiling. The assistant leverages specialized toolchains to query metrics and logs, navigate between Grafana views, remediate or adjust problematic panels, and modify visual elements such as color schemes across multiple panels. Grafana’s open-source codebase and public documentation facilitated rapid integration, allowing the assistant to contextualize Grafana-specific workflows and best practices.
Governance and rollout focused on embedding the assistant within existing UI workflows to democratize observability, reducing reliance on specialized query authorship by SREs. The initiative emphasized multi-agent orchestration and model context management, and Grafana plans to explore deeper Model Context Protocol integrations with Anthropic to extend capabilities. Reported outcomes include faster dashboard creation and broader access to insights across roles, shifting customer interactions from reactive incident response toward more proactive analysis and recommendation driven workflows.
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Grafana Labs Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Grafana Labs Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Event Management | Collaboration |
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2017 | 2017 |
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Grafana Labs Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Grafana Labs CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Customer Data Platform | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation, Sales Automation | CRM |
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2020 | 2020 |
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Grafana Labs ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2022 | 2022 |
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Grafana Labs PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Grafana Labs IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Grafana Labs CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Grafana Labs
| First Name | Last Name | Title | Function | Department | Phone | |
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VP, Customer Experience | VP | Customer Service | |
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VP Customer Experience | VP | Customer Service | |
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COO | CXO | Finance | |
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Financial Controller | Director | Finance | |
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Manager, AR/Billing | Manager | Finance | |
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Apps Being Evaluated by Grafana Labs Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Grafana Labs IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Grafana Labs digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Grafana Labs Technographics
Grafana Labs is a Professional Services organization based in United States,
with around 170 employees and annual revenues of $25.0 million.
Grafana Labs operates a diverse technology stack with applications such as
Sage Intacct, Docebo LMS and Antrophic Claude,
covering areas like ERP Financial, Learning and Development and AI infrastructure, MLOps Platforms.
Grafana Labs has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Docebo and Anthropic.
Grafana Labs recently adopted applications including
Antrophic Claude in 2025, Oracle NetSuite ERP in 2022 and Docebo LMS in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Grafana Labs’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Grafana Labs’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Grafana Labs technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.