Belfast, BT2 7FF,
United Kingdom
Grand Central Hotel Belfast Technographics
Grand Central Hotel Belfast Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Grand Central Hotel Belfast and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Grand Central Hotel Belfast employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Grand Central Hotel Belfast has purchased the following applications: Agilysys Versa for Hotel Property Management in 2018, GoDaddy Webmail for Collaboration in 2015, Crazy Egg for Marketing Analytics in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Grand Central Hotel Belfast is running and its propensity to invest more and deepen its relationship with Agilysys , GoDaddy , Crazy Egg or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Grand Central Hotel Belfast revenues, which have grown to $90.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Grand Central Hotel Belfast intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Grand Central Hotel Belfast Tech Stack and Enterprise Applications
Grand Central Hotel Belfast ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Agilysys | Legacy | Agilysys Versa | Hotel Property Management | ERP Services and Operations | n/a | 2018 | 2019 |
In 2018 Grand Central Hotel Belfast implemented Agilysys Versa as its Property Management system to centralize guest operations and reservations across the hotel. The deployment targeted hotel-wide operational coverage, aligning front desk, reservations, and guest service workflows under a single Property Management platform to improve visibility of room inventory and availability.
Agilysys Versa was configured to manage core Property Management capabilities including guest room inventory and availability control, reservations management, front desk check-in and check-out processes, and housekeeping status visibility. The implementation leveraged standard PMS automation for room assignments and rate control to reduce manual coordination between operations teams and to streamline booking handling.
The rollout emphasized enterprise-wide PMS integration with digital travel booking channels to simplify management of external reservations and to provide a unified view of bookings. Governance changes centralized inventory stewardship and operational workflows in the PMS, reducing duplicated effort for staff while enabling the hotel to deliver more consistent guest service and a differentiated competitive position.
|
Grand Central Hotel Belfast Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy Webmail | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Grand Central Hotel Belfast deployed GoDaddy Webmail as its hosted email solution. GoDaddy Webmail is used on the hotel's website to deliver webmail access and corporate email for guest communications and internal teams. The implementation is cataloged under Collaboration, supporting standard email workflows, mailbox provisioning, and domain based addresses for the Belfast property.
Deployment follows a cloud hosted email model with mailbox administration performed through GoDaddy's management console, providing webmail access, SMTP and IMAP connectivity, and common collaboration capabilities such as shared mailboxes and distribution lists. Operational scope focuses on hotel business functions including reservations, front desk communications, sales and corporate administration, with account provisioning and governance handled by internal IT or operations staff. The setup emphasizes centralized email delivery tied to the hotel's domain and visible on the public website.
|
Grand Central Hotel Belfast CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Crazy Egg | Legacy | Crazy Egg | Marketing Analytics | CRM | n/a | 2018 | 2018 |
In 2018 Grand Central Hotel Belfast implemented Crazy Egg on its public website, adopting Crazy Egg as a Marketing Analytics application to capture on-page visitor behavior and inform digital marketing decisions. The implementation centers on client-side instrumentation, where the Crazy Egg JavaScript snippet is deployed across site pages to send click, scroll and session interaction data to Crazy Egg for visualization and analysis.
The deployment leverages standard Crazy Egg capabilities such as heatmaps, scroll maps, session recordings and conversion funnel analysis to surface behavior patterns on booking and promotional pages. Configuration focused on page-level tagging and snapshot schedules, with Crazy Egg providing cloud-hosted analytics and visualization, and the hotel using these outputs within its marketing and web optimization workflows.
Operational ownership sits with the hotel digital marketing and web teams, who coordinate tag configuration and snapshot cadence to align with promotions and seasonal offers. Governance included controlled rollout across the public site and ongoing management of tracking scopes, with Crazy Egg instrumented as the Marketing Analytics tool supporting website optimization and direct-booking funnel analysis.
|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
Grand Central Hotel Belfast ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2018 | 2018 |
|
Grand Central Hotel Belfast IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at Grand Central Hotel Belfast
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Grand Central Hotel Belfast Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||