Great Eastern Life Assurance Malaysia
Menara Great Eastern, 303, Jln Ampang, Desa Pahlawan,
Kuala Lumpur, 50450,
Malaysia
Kuala Lumpur, 50450,
Malaysia
60 3 4259 8888
Insurance
Great Eastern Life Assurance Malaysia Technographics
Great Eastern Life Assurance Malaysia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Great Eastern Life Assurance Malaysia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 22000 Great Eastern Life Assurance Malaysia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Great Eastern Life Assurance Malaysia has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2021, Oracle Cloud HCM for Core HR in 2021, eBaoTech LifeSystem Suite for Insurance ERP in 2010 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Great Eastern Life Assurance Malaysia is running and its propensity to invest more and deepen its relationship with Oracle , eBaoTech , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Great Eastern Life Assurance Malaysia revenues, which have grown to $1.56 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Great Eastern Life Assurance Malaysia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Great Eastern Life Assurance Malaysia Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2021 | 2021 |
In 2021, Great Eastern Life Assurance Malaysia implemented Oracle E-Business Suite as its ERP Financial platform, deploying the suite on-premise to support core finance, procurement and HR payroll adjacency. The deployment emphasized modular coverage with Oracle Financials OFIN, Procure-to-Payment P2P, and iHR components to centralize transactional finance and procure-to-pay workflows alongside HR information processing.
Oracle E-Business Suite was configured to handle financial close, accounts payable and receivable flows, supplier invoicing and requisition to payment orchestration, and HR data management for regulatory reporting. Configuration work referenced standard Oracle E-Business Suite capabilities, with technical extensions and customizations implemented via PL/SQL, Oracle Forms, Oracle Application Framework OAF and XML Publisher to meet insurer specific validation and reporting needs.
The implementation operated on Unix and Linux based infrastructure, and coexisted with Oracle HCM Cloud for cloud-based human capital processes where integration points were established to synchronize HR master data and payroll relevant attributes. Operational model combined project delivery artifacts and BAU support, driven by application support teams accountable for issue resolution, technical impact assessments and system integration testing.
Governance centered on regulatory and compliance requirements, with workflows for managing regulator and auditor requests, SIT test plans, source code documentation and technical impact assessments embedded into support and rollout practices. Internal responsibilities included guiding developers on specifications, validating conformance to design, and maintaining risk awareness for compliance related changes to the ERP Financial environment.
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Expense Management | ERP Financial Management |
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2017 | 2017 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2021 | 2021 |
In 2021, Great Eastern Life Assurance Malaysia deployed Oracle Cloud HCM as its Core HR application. The implementation was executed in a hybrid landscape, operating alongside on-premise Oracle e-Business Suite modules OFIN, P2P and iHR to support regulatory, compliance and finance systems across the enterprise.
Oracle Cloud HCM was configured to centralize core HR processes and employee lifecycle management, with operational responsibilities covering HRIS configuration, security roles, data validation and system integration testing. Day to day activities included BAU application support for Oracle Cloud HCM and on-premise modules, development of design artifacts and maintenance of technical documentation.
Integrations connected Oracle Cloud HCM with on-premise Oracle e-Business Suite OFIN, P2P and iHR to enable finance and procurement interoperability and to surface HR data for compliance workflows, supporting regulatory and audit requirements. The technical environment required Unix Linux operational familiarity and development skills in PL SQL, Oracle Forms, Oracle Reports, OAF and XML Publisher, reflecting hybrid orchestration between cloud HCM services and on-premise components.
Governance practices emphasized formal requirements review, design specifications, SIT test plans, technical impact assessment and source code documentation, with senior engineers guiding developers to validate conformance to specifications. Processes were established to manage regulator and auditor requests, to track BAU versus project work, and to escalate and resolve issues with a focus on regulatory compliance risk mitigation.
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| eBaoTech | Legacy | eBaoTech LifeSystem Suite | Insurance ERP | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010, Great Eastern Life Assurance Malaysia implemented eBaoTech LifeSystem Suite, deploying the Insurance ERP across its Singapore and Malaysia operations. The deployment consolidated an in force portfolio that manages more than four million individual contracts and is part of a five country LifeSystem footprint which includes the China joint venture that has used eBaoTech LifeSystem since 2006.
The eBaoTech LifeSystem Suite was configured to support core policy administration and contract management, including in force policy servicing and lifecycle processing for individual life policies. Implementation work focused on Insurance ERP functional workflows for new business intake, policy servicing, and contract accounting to align with life insurance operational requirements. The LifeSystem Suite centralized contract records to provide unified policy recordkeeping and administrative processing across business units.
Great Eastern integrated eBaoTech LifeSystem Suite tightly with its broader application landscape, linking policy data and operational workflows to other internal systems to support policy operations, distribution support, and customer service functions. Integration emphasized a single source of policy truth for underwriting and servicing teams and streamlined administrative handoffs between operations and distribution. Operational coverage centered on the Singapore and Malaysia business units while maintaining alignment across regional operations.
The Singapore and Malaysia implementations were completed and included migration of millions of policies onto the eBaoTech LifeSystem Suite, consolidating contract volumes onto the Insurance ERP platform. Great Eastern plans further roll out of eBaoTech solutions to additional Asian businesses as part of its regional application program. Program governance prioritized platform consolidation and sequenced regional rollouts to standardize policy administration across sites.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2017 | 2017 |
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Digital Asset Management | Content Management |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2013 | 2013 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Great Eastern Life Assurance Malaysia
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Great Eastern Life Assurance Malaysia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Great Eastern Life Assurance Malaysia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Great Eastern Life Assurance Malaysia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Great Eastern Life Assurance Malaysia Technographics
Great Eastern Life Assurance Malaysia is a Insurance organization based in Malaysia,
with around 22000 employees and annual revenues of $1.56 billion.
Great Eastern Life Assurance Malaysia operates a diverse technology stack with applications such as
Oracle E-Business Suite, Oracle Cloud HCM and eBaoTech LifeSystem Suite,
covering areas like ERP Financial, Core HR and Insurance ERP.
Great Eastern Life Assurance Malaysia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and eBaoTech.
Great Eastern Life Assurance Malaysia recently adopted applications including
Cisco Webex Meetings in 2022, Oracle E-Business Suite in 2021 and Oracle Cloud HCM in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Great Eastern Life Assurance Malaysia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Great Eastern Life Assurance Malaysia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Great Eastern Life Assurance Malaysia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.