Winnipeg, R3C 1V3, MB,
Canada
Great-West Lifeco Technographics
Great-West Lifeco Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Great-West Lifeco and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 31000 Great-West Lifeco employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Great-West Lifeco has purchased the following applications: Accruent EMS for Facility Management in 2014, Adobe Experience Manager for Digital Asset Management in 2017, Adobe Experience Cloud for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Great-West Lifeco is running and its propensity to invest more and deepen its relationship with Accruent , Adobe Systems , Novisto or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Great-West Lifeco revenues, which have grown to $33.54 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Great-West Lifeco intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Great-West Lifeco Tech Stack and Enterprise Applications
Great-West Lifeco ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Accruent | Legacy | Accruent EMS | Facility Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, Great-West Lifeco implemented Accruent EMS to support Facility Management for its corporate facilities and real estate teams. Accruent EMS served as a centralized system of record for facilities operations, consolidating work order processing, asset registers, space planning, and maintenance scheduling under a single application. This customer relationship is recorded on the EMS Software customer roster, confirming Great-West Lifeco as an Accruent EMS user.
The Accruent EMS deployment for Facility Management would have been configured around core computerized maintenance management system capabilities, including work order management, preventive maintenance scheduling, asset and equipment lifecycle tracking, space and move management, and operational reporting. Operational scope emphasized facilities, real estate and maintenance functions, with governance focused on standardizing work order lifecycles, maintenance workflows, and enabling mobile field service processes to support onsite technicians. Accruent EMS is the application referenced for Great-West Lifeco in 2014 in the context of Facility Management.
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Great-West Lifeco Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2017 | 2017 |
In 2017, Great-West Lifeco deployed Adobe Experience Manager as its Digital Asset Management solution. Using Adobe Experience Manager on their website the implementation centralized web-facing digital assets and authoring across corporate web properties.
The deployment leverages Adobe Experience Manager's digital asset repository, metadata taxonomy, rendition generation, version control, and role-based access controls to manage images, documents, and marketing creative. Adobe Experience Manager also supports in-place content authoring and publishing workflows that align asset lifecycle with editorial approvals and scheduled publication.
Operational ownership is concentrated in corporate web and marketing functions, using Adobe Experience Manager to standardize asset naming, metadata governance, and approval workflows for site updates. Platform use is focused on the public website and related web properties, enabling centralized asset reuse and consistent content delivery across pages.
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Great-West Lifeco CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, Great-West Lifeco deployed Adobe Experience Cloud to power its public website, consolidating digital experience tooling under a Customer Experience platform. Adobe Experience Cloud serves as the primary application for managing web content, on site personalization and analytics across customer facing digital channels.
The implementation emphasized content management and digital asset management capabilities to enable structured authoring, templated experience composition and staged publishing workflows. The deployment also configured analytics instrumentation and experimentation capabilities to support page level measurement and iterative optimization. Personalization and audience segmentation features were used to drive targeted experience delivery within the website environment.
Operational coverage is focused on the corporate website where Adobe Experience Cloud is embedded in the web delivery stack to manage content, assets and experience rules. Business functions engaged include digital marketing, web operations and customer experience teams who use the platform for campaign activation and on site experience orchestration.
Governance was organized around centralized editorial controls, role based approvals and change management for content releases, aligning publishing cadence with insurance compliance workflows. The implementation established a repeatable content lifecycle from authoring through testing to production, supporting continuous refinement of customer journeys on the site.
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2021 | 2021 |
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Great-West Lifeco EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Environmental, Social, and Governance (ESG) | EPM |
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2019 | 2019 |
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Great-West Lifeco ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Great-West Lifeco IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Great-West Lifeco CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Great-West Lifeco
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Apps Being Evaluated by Great-West Lifeco Executives
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