Greater Anglia
18-20 St Andrew's Street,
London, EC4A 3AG,
United Kingdom
London, EC4A 3AG,
United Kingdom
44 34 5600-7245
Transportation
Greater Anglia Technographics
Greater Anglia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Greater Anglia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Greater Anglia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Greater Anglia has purchased the following applications: MHR iTrent HR for Core HR in 2013, HxGN EAM (Ex. Infor EAM) for Enterprise Asset Management in 2020, GumGum for Artificial Intelligence Marketing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Greater Anglia is running and its propensity to invest more and deepen its relationship with MHR (formerly MidlandHR) , UKG , Hexagon or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Greater Anglia revenues, which have grown to $855.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Greater Anglia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Greater Anglia Tech Stack and Enterprise Applications
Greater Anglia HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MHR (formerly MidlandHR) | Legacy | MHR iTrent HR | Core HR | HCM | n/a | 2013 | 2015 |
In 2013 Greater Anglia implemented MHR iTrent HR as its Core HR application to centralize employee records and operational HR workflows across the United Kingdom rail operator. The deployment addressed day to day HR activities for an organization of approximately 3000 employees and supported HR teams, frontline station managers, and operations leadership. Greater Anglia deployed MHR iTrent HR to manage HR operations and workforce administration.
The implementation encompassed recruitment shortlisting and interview workflow management, performance and disciplinary case management, sickness absence recording and case administration, plus formal staff appraisal and training records. Administrators used MHR iTrent HR to update and manipulate the HR system database, coordinate local inductions, capture training needs analysis, and maintain sickness and absence paperwork as part of personnel case workflows. These functional capabilities align with Core HR expectations for employee lifecycle management and case tracking.
Operational coverage included corporate HR, local station HR coordinators, and line managers responsible for recruitment, disciplinary hearings, appraisal delivery and union negotiations. The deployment emphasized in platform HR process orchestration and record keeping within MHR iTrent HR, with personnel records and attendance data used to prepare for union negotiations and case reviews. Day to day operational responsibilities recorded in the system included shortlisting candidates, conducting interviews, delivering appraisals, managing sickness absence, and coordinating job specific training.
Governance aligned around formalizing workflows for recruitment, structured interview panels, sickness absence management, and disciplinary procedures, with HR staff using MHR iTrent HR as the authoritative personnel record. Process responsibilities explicitly documented included performance and disciplinary meetings, handling sickness and absence paperwork, delivering staff appraisals, and ensuring follow through on training needs analysis. The implementation reflects a consolidation of administrative HR tasks into MHR iTrent HR to support consistent case management and auditability.
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Payroll | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2020 | 2020 |
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Workforce Scheduling | HCM |
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2020 | 2020 |
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Greater Anglia ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hexagon | Legacy | HxGN EAM (Ex. Infor EAM) | Enterprise Asset Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Greater Anglia implemented HxGN EAM (Ex. Infor EAM) as its Enterprise Asset Management platform to consolidate maintenance operations for its UK rail fleet and depot estate. The deployment positioned HxGN EAM (Ex. Infor EAM) as the central system for asset lifecycle and maintenance planning within Greater Anglia, linking maintenance planning to engineering and operations functions.
Configuration focused on core Enterprise Asset Management modules including a centralized asset register, work order management, preventive maintenance scheduling, inspection and condition monitoring, spare parts and inventory management, and mobile workforce support for technicians. Implementation work included defining maintenance plans, failure codes, asset hierarchies, and planned works scheduling to standardize technician and planner workflows.
Operational coverage emphasized maintenance and engineering departments across Greater Anglia, supporting depot based maintenance for rolling stock and linked field activities through mobile access for technicians and inspectors. HxGN EAM (Ex. Infor EAM) served as the authoritative record for asset history and maintenance activities, enabling consistent operational procedures across sites in the United Kingdom.
Governance and process changes centered on a single source of truth for asset data, role based access controls, and standardized approval and work assignment workflows to align maintenance execution with enterprise policies and regulatory requirements in the transportation sector. System configuration prioritized auditability and maintenance record integrity to support ongoing operational control and compliance.
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Reservation and Booking Management | ERP Services and Operations |
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2021 | 2021 |
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Greater Anglia AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GumGum | Legacy | GumGum | Artificial Intelligence Marketing | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Greater Anglia deployed GumGum on its public website to embed programmatic contextual advertising and visual intelligence into customer-facing pages. GumGum is used as an Artificial Intelligence Marketing solution to surface contextually relevant ad units and to support Greater Anglia marketing and customer engagement functions.
The implementation centers on web page level instrumentation and real time content analysis, using client side tagging and visual recognition capabilities typical of the category. Functional capabilities implemented include contextual content classification, image and in-page visual intelligence for ad placement and brand safety scanning, and campaign configuration through the vendor interface using category-aligned controls.
Operational ownership sits with Greater Anglia digital marketing and web operations, who manage placement rules and creative rotations through the GumGum configuration interface while aligning on privacy and cookie consent workflows. The deployment is scoped to the public website, with configuration and ongoing tuning handled by the marketing team to maintain contextual relevance and on-site monetization objectives.
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Greater Anglia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Greater Anglia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2020 | 2020 |
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Customer Engagement | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Greater Anglia ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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Greater Anglia TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2021 | 2021 |
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Greater Anglia PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Greater Anglia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Backup as a Service (BaaS) | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Greater Anglia CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Greater Anglia
| First Name | Last Name | Title | Function | Department | Phone | |
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HR Director | Director | HR | |
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HR Business Partner | Manager | HR | |
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Head of HR | Director | HR | |
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HR Business Partner | Manager | HR | |
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Head of Asset Management | Director | Investment | |
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Senior Asset Manager | Manager | Investment | |
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Asset and System Support Manager | Manager | IT | |
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Senior Operations Standards Manager & Professional Head of Operations | Director | Operations | |
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Current Operations Manager | Manager | Finance | |
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Head of Facilities Management | Director | Operations | |
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Fleet Planning Manager | Manager | Supply Chain | |
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Apps Being Evaluated by Greater Anglia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Greater Anglia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Greater Anglia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Greater Anglia Technographics
Greater Anglia is a Transportation organization based in United Kingdom,
with around 3000 employees and annual revenues of $855.0 million.
Greater Anglia operates a diverse technology stack with applications such as
MHR iTrent HR, HxGN EAM (Ex. Infor EAM) and GumGum,
covering areas like Core HR, Enterprise Asset Management and Artificial Intelligence Marketing.
Greater Anglia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as MHR (formerly MidlandHR), Hexagon and GumGum.
Greater Anglia recently adopted applications including
ResNexus Booking in 2021, OpenX OpenAudience in 2021 and comScore Activation in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Greater Anglia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Greater Anglia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Greater Anglia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.