AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Greenlight innovation Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Greenlight Innovation Legacy Greenlight CRM Call Center CRM n/a 2021 2021
In 2021 Greenlight Innovation deployed Greenlight CRM as a Call Center application embedded on its public website. The implementation positioned Greenlight CRM as the primary web‑embedded contact channel for the UK professional services firm, consolidating inbound customer interactions and click to call initiation within a single platform. Greenlight CRM is the application of record for customer contact handling across the organization. Configuration emphasized Call Center functional workflows, including inbound call routing, agent queues, call logging, and contact record management that align with standard contact center operations. Operational scope covered front office customer support and sales activities for Greenlight Innovation’s 10 person organization, with role based agent access and small team administration driving governance. The rollout centralized customer interaction records inside Greenlight CRM and introduced process changes to standardize contact handling and agent responsibilities across the firm.
Marketing Analytics, Lead Generation CRM 2017 2017
Tag Management CRM 2024 2024
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2023 2023
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2017 2017
IT Decision Makers and Key Stakeholders at Greenlight innovation
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Greenlight innovation Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Greenlight innovation Technographics

Greenlight innovation is a Professional Services organization based in United Kingdom, with around 10 employees and annual revenues of $1.0 million.

Greenlight innovation operates a diverse technology stack with applications such as LiveChat, Microsoft 365 and Greenlight CRM, covering areas like Chatbots and Conversational AI, Collaboration and Call Center.

Greenlight innovation has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as LiveChat, Inc., Microsoft and Greenlight Innovation.

Greenlight innovation recently adopted applications including Google Tag Manager in 2024, Twilio Sendgrid in 2023 and Greenlight CRM in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Greenlight innovation’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Greenlight innovation’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Greenlight innovation technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.