Dublin, D22 E718,
Ireland
Greyhound Recycling Technographics
Greyhound Recycling Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Greyhound Recycling and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 Greyhound Recycling employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Greyhound Recycling has purchased the following applications: Sage 200 for ERP Financial in 2017, Time Point Workforce Management for Workforce Management in 2017, Zendesk Chat for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Greyhound Recycling is running and its propensity to invest more and deepen its relationship with Sage , Time Point , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Greyhound Recycling revenues, which have grown to $65.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Greyhound Recycling intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Greyhound Recycling Tech Stack and Enterprise Applications
Greyhound Recycling ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage 200 | ERP Financial | ERP | n/a | 2017 | 2018 |
In 2017, Greyhound Recycling implemented Sage 200 as its ERP Financial platform. The implementation supported finance operations for a 350 employee organization headquartered in Ireland, covering a group structure of up to eight companies, with two group entities reporting annual turnover of €10m and an overall company revenue of €65,000,000.
Sage 200 was configured to manage core financial workflows including accounts payable processing with weekly supplier payment runs and bank payment file generation, cash management, and management reporting. The finance team designed Profit and Loss and Balance Sheet reports on Sage 200 and used the system to prepare monthly management accounts and variance analysis for two companies within the group. Reconciliation capabilities were applied to intercompany trading, contra and loan accounts across the eight group companies.
Operational integrations and coverage included generation of money transfer files on Sage 200 that were imported onto Ulster Bank online to execute payments, and banking duties encompassed submissions of payroll files alongside cash management routines. The system produced audit-ready outputs used to prepare year end audit files and to liaise with external auditors, while VAT, RCT and PAYE tax submissions were coordinated from the Sage 200 financial data for timely filing with Revenue. Responsibility for these processes flowed through the central finance function and the group financial controller.
Governance and process changes focused on establishing sole ownership of indirect tax and payroll compliance, implementing internal controls, and instituting budget and cashflow planning cycles. The implementation included project work to review a mid year transition from Sage 50 to Sage 200 and to align reporting and control frameworks for quarterly reforecasting and variance analysis submitted to the group financial controller.
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Greyhound Recycling HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Time Point | Legacy | Time Point Workforce Management | Workforce Management | HCM | n/a | 2017 | 2018 |
In 2017 Greyhound Recycling implemented Time Point Workforce Management to centralize scheduling, time capture, and absence management across its Ireland operations. The deployment was sized for a 350-employee professional services organization in the waste and recycling sector and aligned with core Workforce Management requirements for rostering, compliance and frontline timekeeping.
The implementation of Time Point Workforce Management encompassed standard functional modules including shift scheduling and rostering, time and attendance capture, absence and leave management, mobile clocking for field staff, and supervisor approval workflows. Configuration work focused on rule-based rostering, shift swap controls, overtime and premium rules and roster visibility for operations and HR users.
Integrations were implemented at the interfaces level to exchange payroll and HR data, enabling exportable time records and roster summaries for downstream payroll processing and personnel records. Operational coverage emphasized frontline drivers, depot and office personnel in Ireland, with role-based access controls and mobile access configured to support distributed crews and supervisor approvals.
Governance changes included the establishment of time-approval chains, roster publication cadences and procedural updates for absence requests and shift changes, supported by application-level audit trails. Training and phased adoption were used to operationalize roster management and time approvals across functional groups.
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Greyhound Recycling AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017 Greyhound Recycling implemented Zendesk Chat on its website, deploying the application as a web-based customer engagement channel. The Zendesk Chat deployment maps to the Chatbots and Conversational AI category and was implemented as an embedded site widget providing real-time messaging and visitor engagement on greyhound.ie. Functional capabilities described by the implementation include an agent-facing console for live chat, proactive chat triggers, canned responses, real-time visitor monitoring, and routing to human agents consistent with Chatbots and Conversational AI workflows.
Operational scope focused on customer support and sales inquiry handling within Ireland, with the application used by the companys support team to capture web leads and respond to inbound queries. Governance centered on chat availability windows, agent routing rules, and scripted response templates to standardize customer interactions. No external system integrations are specified in source notes, and the deployment is documented strictly as a website-hosted Zendesk Chat instance supporting online customer engagement.
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Greyhound Recycling Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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Greyhound Recycling Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2015 | 2015 |
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Greyhound Recycling eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2021 | 2021 |
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Greyhound Recycling CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2019 | 2025 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Greyhound Recycling TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Greyhound Recycling IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Greyhound Recycling
Apps Being Evaluated by Greyhound Recycling Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||